Axonify

Growing with Axonify

Commentaires : The platform is exactly as I expected based on my conversations with the sales team and the demos before I chose to implement it, this may not sound like much, but it's huge to me that there were no surprised. The implementation team was wonderful, it was easily the easiest implementation process I have ever been through and I still (over a year later) have a regular call with my rep so we can talk through the best way to accomplish my goals, proving ROI, pain points, upcoming features, the Axonify conference, etc. The best part: since they are constantly rolling out new features based on their user's feedback, it's an even better platform than the one I signed up for.

Avantages :

I love that even though it is a good enough platform that it was my first choice when I was choosing an LMS, they have not stopped innovating. In many cases a new feature has been released just as I am anticipating a problem that would be perfectly resolved by that feature, such as the guided learning feature released last year.

Inconvénients :

Some of the organization of the platform doesn't always make sense to me. Some features are split so setting them up can require the admin to perform actions in several different sections of the platform, however, this is most likely a byproduct of the frequent updates. Since this is only a minor annoyance, it is well worth it to in exchange for the innovations and many of these inconveniences have been addressed in the updates so in my opinion, this is only a short term inconvenience.

Innovative product headed in the right direction

Commentaires : Overall my experience has been positive, and I'm thrilled to be working with this platform. The days of clunky old LMS systems that can't adapt to a learner's individual knowledge level are over - Axonify sets a new bar. Companies want to know that when they invest in training for their people, those people will for remember it long after the training is delivered. Axonify can meet that challenge. I look forward to seeing what they do next.

Avantages :

Axonify provides a fun, modern twist on workplace learning, delivering games with questions infused throughout. The platform navigation is very intuitive, providing learners with a straightforward selection of menus and a very visual interface. The game mechanics are solid - the gameplay and leaderboard have been hugely motivating to our employees and people truly enjoy logging into the platform each day. The rewards feature is another big draw, though we are developing our own reward and recognition system and haven't yet used the built-in features. The customer service and support teams have been phenomenal - we can get a person on the phone within just minutes if needed, and support tickets are responded to almost immediately. There is also a reward system for customers, so we can earn points by sharing tips with other customers and earn points to exchange for conference passes and swag. Our rollout has been a huge success, with over 90% participation and positive feedback from our employees. We are excited about the future with Axonify, so far they have been very receptive to our ideas and have taken action to implement suggested changes. The future looks bright.

Inconvénients :

My biggest concerns are likely "growing pains" due to being relatively new on the LMS-scene. Hopefully some improvements will come over time. For example, we can't edit html to customize our content, change the look and feel, swap out icons, use embed codes...as a designer, I'm used to having more control over those things. Many of my (admin) frustrations with the platform have been user interface and experience issues. The inability to bulk upload content means entering content is tedious. Not being able to upload .txt files means we can't use our third-party captioning service, so I'm doing it manually (we're hoping this is temporary). Lengthy side menus that don't collapse properly mean I'm constantly zooming in/out in order to access menu options at the bottom. There is no Dev system, so all testing and experimentation are done in Production, which means creating a fake person, fake email accounts, and then excluding our testers from data reports so the data is accurate. The spreadsheet used to communicate content changes to admins isn't formatted for printing, so I have to do it myself. The initial process of learning the design methodology could be improved. No one could explain why, although there are 5 levels of questions, they don't recommend using Levels 4 & 5, or how to take advantage of the platform's xAPI-compatibility (no one I've talked to about it knows what xAPI is). Again, my "complaints" are little things, mostly user experience stuff that can be fixed.

Axonify is a very effective Learning Management System

Avantages :

- Simple User Interface to set up online training & course materials- Reporting to Track: Engagement, - Gamification of quizzes

Inconvénients :

- Expensive for small organizations- Needs little more time & effort to configure & go live

Much Better for Learners, Often Tough for Admins

Commentaires : Great customer support, great for learners, y'all have absolutely got to figure out what is happening on the back end with your data and data connections and feature capabilities. As an admin, I feel greatly restricted by this product compared to something like Cornerstone. Learners majorly benefited from this change, but switching to this product has made my job as the owner of several large training programs with an audience of thousands of Learners a year, quite a bit more difficult.

Avantages :

How engaging and easy to use it is for Learners. Making training accessible and fun is important to training retention and Learner attitude towards learning/training in general.

Inconvénients :

There's several simple admin features missing with regards to program management and updates.1) Allow overwriting of Historical Import data-- if even a single cell in a row has changed for a User in a later Historical Import for the same topic ID, Axonify should be smart enough to recognize the change and update the row. Asking your Admins to revert Historical Imports of potentially tens, hundreds, or often in my case, thousands of users to update single lines is ridiculous and puts us at risk of not being able to manage essential compliance training completion dates, scores, and more.2) Allow admins the option for learning objects/content added programs to not re-open already completed paths and stop making admins either retire whole programs and create new ones or do massive Historical Imports for simple content additions for Learners moving forward.3) Content completion of an item in one path should not translate to completion in another path-- this means I have a repeating topic across several programs, I have to now manage several pieces of the same content. This is literally a nightmare for making updates to content sources and then having to update. Again, allow admins the option of if the content should complete across pathways or should seem "new" again to Learners instead of establishing a rigid logic that restricts training possibilities.

The Axonify Experience

Commentaires : Overall, the Axonify experience has been amazing. We are trying to create a learning culture with the platform. A place to go to be exposed to new information, reinforced on key points, and a repository for information in Discover. Along with amazing customer service and conferences!

Avantages :

It is so easy to use and set up. From creating content and uploading training materials to running reports and being in contact with teams. The different games included is a real hit with our users. We have many competitions during the year based on certain themes. And the app makes taking daily reinforcement a breeze.

Inconvénients :

Few are finding that setting up different groups to deliver training and reinforcement to is a little challenging at times. And adding someone to a team but with a different Area of interest is sometimes what is causing some of our headaches.