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Built exclusively for small to large sized remodelers and contractors. The solution helps effectively manage leads, sales, marketing, quoting, appointments, projects, etc...

Notes moyennes

10 avis
  • Note globale 3.5 / 5
  • Facilité d'utilisation 3 / 5
  • Service client 3 / 5
  • Fonctionnalités 3.5 / 5
  • Rapport qualité-prix 1.5 / 5

Informations sur le produit

  • À partir de 150,00 $US/mois
  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation présentielle
    Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)

Informations sur l'éditeur

  • improveit 360
  • http://www.improveit360.com
  • Fondé en 1999

En savoir plus sur improveit! 360

improveit! 360 is the top business management system built to help home pros efficiently grow their companies and increase profit. This system was designed by a top remodeler to help you eliminate chaos, lower costs and boost revenue. Home pros generate and close more deals by automatically nurturing leads until they buy, track customer relationships, and manage leads, sales, and projects from a central location. With dashboards and reports, owners get a 360 view for better decision-making.

improveit! 360 - Fonctionnalités

  • Base de données de produits de construction
  • Facturation
  • Gestion de projets
  • Gestion des clients
  • Gestion des devis
  • Gestion des offres
  • Ordres de changement
  • Planification
  • Relevé des matériaux
  • Achats
  • CRM
  • Facturation
  • Gestion de la formation
  • Gestion de projets
  • Gestion des commandes
  • Gestion des employés
  • Gestion des fournisseurs
  • Gestion des stocks
  • Gestion du marketing
  • Gestion financière
  • Mesure des performances
  • Planification
  • Suivi du temps et des dépenses
  • Accès hors ligne
  • Accès mobile
  • Bâtiments résidentiels
  • CRM
  • Commerce
  • Demandes de renseignements et soumissions
  • Estimation
  • Gestion des contrats
  • Gestion des sous-traitants
  • Intégration comptable
  • Ordres de changement
  • Rapports d'incidents
  • Sous-traitants
  • Suivi des équipements
  • Suivi du budget et coût des tâches
  • CRM
  • Coût des tâches
  • Devis
  • Gestion de la comptabilité
  • Gestion des contrats
  • Gestion des fournisseurs
  • Gestion des offres
  • Gestion des services et des garanties
  • Gestion des sous-traitants
  • Gestions des permis
  • Planification des tâches
  • Base de données de sous-traitants
  • Compétences
  • Gestion des tâches
  • Suivi des assurances
  • Suivi des heures de travail
  • Suivi des licences
  • Suivi des permis

Avis les plus utiles sur improveit! 360

Solid CRM with Salesforce Platform

Publié le 29/07/2015
Andre H.
Owner
Design
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
5 / 5
Facilité d'utilisation
4.5 / 5
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I like the level of detail in reporting options, sources, etc ; very comprehensive coverage of the data storage needs for customer resource management in the industry. However, the best thing about 360 by far is the people. They are active in customer feedback for continuing to improve, you can get a hold of them on the phone easily, and when you need help the person you speak with really seems to care about helping you and has a positive attitude.

Inconvénients: The mobile app has bugs that need to be worked out and features/functionality that need to be added. For instance, if you go into "Schedule" then select an "Appointment", then pull up the "Phone Number" to make a call while on the road. Then when you go back to your app (after making the call), the app will go back to the "Appointment" screen, but locks up if you try to go back to the "Appointment" screen. Another scenario - if you go into "Schedule", then go forward or backward "Next Seven Days" or "Previous Seven Days", then select an "Appointment" but don't go any further than that...then when you go back to "Schedule", it loses track of where you were last in "Schedule" and brings you back to the current week. Not major issues, just little bugs that need addressing. On the functionality comment, it would be nice if adding appointments, prospects, etc were possible on the app without having to go to the full site on a mobile device.

It has given me back 2 to 3 hour of my day back!

Publié le 14/07/2015
Skipper W.
Director of Operations
Design
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
4.5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: It grows with me. Meaning as I starting using one aspect I find another tool that will help me be more productive. The more information I put into 360 the more information I get out and that helps me run reports I can use to help us make better day to day decisions. I have been using 360 for over 3 year and I am still finding way to improve information flow. Having accurate information to back you up, make it a lot easier and faster to lead your company into a competitive and ever changing environment. You are only as good as you people and you information flow.
Something else that makes this product so great is their customer service staff. They really make us feel like there is no stupid question. I don't hesitate to call and they don't hesitate to help in every way they can. A truly remarkable staff!

Inconvénients: As of now I can't say anything negative about this product or the people that represent it. There has only been a couple of items I have as for that were not available at the time, but they always helped me work around them.

Good Software, Not so good support

Publié le 23/01/2019
Mellissa S.
Server
Marketing et publicité, 51-200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
3/5
Note globale
4 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
2 / 5
Support client
2 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Streamlining customer service through the entire sales process, easily customized and detailed reports are easy to generate. Its great software, but once binded by contracts, users are left with slugglish support

Avantages: Improveit 360 was great for running specific detailed reports for anything and everything possible. It is also capable of following a lead from the marketing team all the way through Sales. One source that everyone can access and streamline customer service from start to finish. Manage leads, quotes, calls, scheduling..
Every step os logged

Inconvénients: Lots of hang ups and crashes and i would would often run into glitches or loops in the software that just didnt do what it should. Support is exasperating, the contracts are lengthy and binding, zero forgiveness is offered, nor apology for problems. Ive honestly had better luck learning and troubleshooting from forums and other users online.

Improvit 360

Publié le 02/02/2017
Jessica R.
Operations Manager
Verre, céramique et béton, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
Source : SoftwareAdvice
4/5
Note globale
2 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
2 / 5
Support client
2 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Improveit is a Salesforce platform offering the full community that Salesforce provides. The options are endless and the automated reminders can help you to keep all your team on task.

Avantages: The estimating software is built right into the program, allowing for instant access to all proposals. You can have multiple market segments if you have multiple locations and they have a franchising option for royalty reporting on sub-businesses.

Inconvénients: The program is bulky and not easy to use. The dashboard gave my team anxiety because it was so busy with unneeded options. Because it doesn't let you tie any function to a close without creating an additional marketing reminder to reach back out, this did not fit with our style of business. This lead to all team members getting bogged down on determining if a marketing app was legit or not. The support staff would take days to reply about issues and after a year of daily use, we were never able to use the mobile app to do anything except view contacts.and so we moved back to an earlier CRM we had used in the past, as the costs were also prohibitive.

Contractors Sales Rep says "overall it's great"

Publié le 19/12/2017
Chad D.
Sals Rep
Construction, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
Source : SoftwareAdvice
4/5
Note globale
3 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall it a very complicated but well thought out use of Salesforce. It's very important you take all the training, even if you are familiar with Salesforce, so you can maximize the abilities built into the program. Plan on a steep learning curve to be comfortable with everything.

Avantages: i360, as we call it in the office is a very versatile and nimble Salesforce integration. it does a good job of managing appointments, keeping track of contacts with the customer and keeping all their info in one central location. We use it for quoting and the templates and products work well and afford us the ability to quickly get pricing for customers. As a sales rep, I am limited from the backend access but the office raves about the ability to manage projects and keep track of tasks. Its also nice that when I do make errors in my quoting or there is a question, the job manager can kick back tasks to me for me to handle with my customers.

Inconvénients: It is pretty limited with it's follow up options for the sales reps once a sale has been made. The HTML emails look terrible, so I send everything in plain text.

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