Description de TheraNest

Logiciel de dossier médical partagé avec module complémentaire de planificateur Wiley, fonctionnalité de télésanté pour les traitements en ligne, application mobile, portail client, codes DSM/CIM, notes d'évolution, plans de traitement, autorisations de sortie, notes de révision et de co-signature ainsi que formulaires personnalisés.
Fonctionnalités de facturation : PQRS (Physician Quality Reporting System), réclamations et ERA/EOB, factures, service de carte de crédit, factures/réclamations par lot.
Synchronisation avec Google/iCal. Alertes vocales, par SMS et par e-mail.
De nombreux types de rapports, notamment : paie, facturation du personnel, etc.
Stockage de documents illimité, support client illimité. Essai gratuit.

Qui utilise TheraNest ?

Ce logiciel se prête à une utilisation par des praticiens indépendants, centres de conseil aux familles, agences de santé mentale, organisations de services sociaux, groupes religieux, cabinets de psychologie, écoles, universités et grands cabinets thérapeutiques.

TheraNest Logiciel - 1 TheraNest Logiciel - 2 TheraNest Logiciel - 3 TheraNest Logiciel - 4 TheraNest Logiciel - 5

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TheraNest

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Avis sur TheraNest

Note moyenne

Note globale
4,4
Facilité d'utilisation
4,3
Service client
4,5
Fonctionnalités
4,1
Rapport qualité-prix
4,3

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
59%
4
29%
3
8%
2
2%
1
2%
Melissa
Melissa
Owner, Therapist (É.-U.)
Utilisateur LinkedIn vérifié
Psychologie, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

All-in-one platform that's perfect for my small private practice!

5,0 il y a 3 ans

Commentaires : My business is very part-time on the side, and I didn't have time or resources for some of the other options that are on the market. TheraNest gave me everything I needed to run my practice easily, efficiently, and professionally.

Avantages :

It's simple to use and has everything you need to make your small private practice run. The customer support is AMAZING! I've never had a question or concern that wasn't quickly resolved by their great team.

Inconvénients :

I would like to see the TeleHealth screen be bigger. This is a work in progress since this is a newly added feature.

Réponse de l'équipe de TheraNest

il y a 3 ans

Melissa we are so glad to hear that TheraNest is making a difference for your business! We can't wait to see how your business grows!

Micheal Frances
Micheal Frances
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Psychologie, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Theranest lies about their customer service

4,0 il y a 3 ans

Commentaires : From time to time, I was able to break through to their "upper management" and was told they really care about me and my clients and my ability to deliver therapy to those in need. This too turned out to be a falsity. The decision to cut me out was born of my holding them to their word about live customer service. I have requested to speak to the business owner, but so far, the coward has not had the necessary honor to call a fellow business person to discuss this travesty. I am considering legal action against this company to recoup the money it will cost me to take down my data from Theranest and use another competitive software. THEY ARE POISON. Stay away from them.

Avantages :

It's a comprehensive program that handles most aspects of the claim processing we all need in a busy practice. They SAY they offer live customer service when a user runs into questions about how to use the program. That is why I chose them over Simple Practice, which offers NO live customer service. The reality is when you are in need of an answer on how to use an aspect of the program, you must leave a message on a voice mail. They will call you back when it's convenient for them to do so - and that's never when I need an answer. I do all of my claims submissions myself and I'm a fairly intelligent and computer literate user. This is a complex, intricate software with may nuances in use. My time is limited, and so it doesn't work for me to have to wait for an answer until it's convenient for them to call me back.

Inconvénients :

Simply put, they lie about their live customer service. Their training videos are convoluted, not well-produced and hard to follow in terms of content. I spent countless hours and significant money to make the transfer over to Theranest, and when I held them to account for their promised and not delivered live customer service they CANCELLED MY ACCOUNT! This has caused me undue stress and dollars...and they have been very callous and offered no-compromise position. I complained too much, and therefore, they got rid of me! Nice!

Réponse de l'équipe de TheraNest

il y a 3 ans

We value feedback from all of our customers and use that feedback so that we can continuously improve. While we believe TheraNest offers best-in-class customer service, we know every user has different needs for their practice. We at TheraNest work tirelessly to meet our customers' expectations each and every day.

Kimberly
Therapist (É.-U.)
Psychologie, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Helpful EHR

5,0 il y a 3 semaines Nouveau

Commentaires : Overall I have been very happy with my Theranest experience. As a solo practitioner, it was the easiest and smoothest system I tried and I appreciated the customer service when I started. The pandemic changed some things with everyone getting on line and needing help so it seemed like a longer wait for help but just the same it was a growing time for all of us. So, would I recommend Theranest based on my experience as a whole...the answer is simple.. yes.

Avantages :

Ease. When I signed on the Theranest customer service was phenomenal as I was "green" with using an EHR online system.

Inconvénients :

I would like to see more therapeutic interventions and options on the treatment plan for checks only. That would be amazingly helpful.

Kadeem
Customer service representative (Jamaïque)
Comptabilité, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Customer service representative

3,0 il y a 2 mois Nouveau

Avantages :

It is easy to use and very efficient for patient

Inconvénients :

It is every experience it is not for poor people

Christina
Owner/Counselor (É.-U.)
Psychologie, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Alternatives envisagées :

Best EHR/PMS for the money

5,0 il y a 4 mois

Commentaires : I had never used an EHR/PMS in the past. (The company we left was still using paper files.) I can't believe how much easier it is to keep up with my paperwork. I am more organized and efficient. Thank you TheraNest!

Avantages :

When my business partner and I decided to go into private practice together in 2016 we looked at many different EHR/PMS software brands. I read reviews and did trials of the top 3. TheraNest was by far the most comprehensive, cost conscious, and easiest to use. They are always working on improving and expanding the functions and listen to customer feedback. I occasionally look at others to compare again, but TheraNest continues to be the best!

Inconvénients :

I wish it kept track of when I create and send invoices to clients. I have to download and save them in my files, so I can keep tack of when and if they were sent.