15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Description de ReservationKey

ReservationKey est riche de fonctionnalités, mais reste la solution la plus rentable pour le secteur du logement. On trouve parmi les utilisateurs des hôtels, des motels, des complexes hôteliers, des gestionnaires de propriétés, etc. Le fournisseur propose un essai gratuit de 30 jours, une installation gratuite, une personnalisation gratuite, avec toutes les fonctionnalités des systèmes concurrents, mais à un prix nettement inférieur. Assez grand pour répondre à tous vos besoins, mais suffisamment simple pour que vous puissiez travailler directement avec le propriétaire et fondateur de l'entreprise. Au service de milliers de clients depuis plus de 10 ans.

Qui utilise ReservationKey ?

Système de réservation pour les propriétés indépendantes dans le secteur de l'hôtellerie. Telles que chambres d'hôte, hôtels, motels, terrains de camping, chalets.

ReservationKey Logiciel - 1
ReservationKey Logiciel - 2
ReservationKey Logiciel - 3
ReservationKey Logiciel - 4
ReservationKey Logiciel - 5

ReservationKey ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

ReservationKey

ReservationKey

4,9 (100)
37,00 $US
mois
Version gratuite
Version d'essai gratuite
50
1
4,7 (100)
5,0 (100)
4,9 (100)
VS.
À partir de
Types de licence
Fonctionnalités
Intégrations
Facilité d'utilisation
Rapport qualité-prix
Service client
39,00 $US
mois
Version gratuite
Version d'essai gratuite
35
1
4,4 (22)
4,5 (22)
4,5 (22)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

Alternatives à ReservationKey

WebReserv
Fonctionnalités les mieux notées
Aucune fonctionnalité n'a été évaluée par les utilisateurs de ce logiciel.
innRoad
Fonctionnalités les mieux notées
Gestion de la réception
Gestion des réservations
Traitement des paiements
eviivo
Fonctionnalités les mieux notées
Gestion des réservations
Réservation en ligne
Traitement des paiements
ResNexus
Fonctionnalités les mieux notées
Gestion des réservations
Réservation en ligne
Traitement des paiements
WebRezPro
Fonctionnalités les mieux notées
Gestion des calendriers
Gestion des réservations
Réservation en ligne
Newbook
Fonctionnalités les mieux notées
Gestion des clients
Gestion des réservations
Inscription en ligne
RMS Cloud
Fonctionnalités les mieux notées
Gestion des réservations
Gestion des taux
Support client
Semper
Fonctionnalités les mieux notées
Gestion de la réception
Gestion des réservations
Réservation en ligne
GraceSoft Easy InnKeeping
Fonctionnalités les mieux notées
Gestion des réservations
Gestion des taux
Réservation en ligne

Avis sur ReservationKey

Note moyenne

Note globale
4,9
Facilité d'utilisation
4,7
Service client
4,9
Fonctionnalités
4,8
Rapport qualité-prix
5,0

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
92%
4
8%
Charla
Charla
Owner/Operator (Canada)
Utilisateur LinkedIn vérifié
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

So glad we signed on

5,0 il y a 4 ans

Commentaires : I can truly say that our company growth was due, in large part, to implementing Reservation Key. I was originally a "One Woman Show" trying to keep on top of reservations, Guest Emails, Payments, Website Updates, etc. We adopted RK when we had 3 units. Today, our company has 22 units, and several staff members. Having access to this technology at such an easy Monthly Price and Easy Learning Curve meant that I could scale the business, and have more free time (and less frustration). Without RK, I would have easily been burnout once I hit 5 properties, and we would have never had the opportunity to provide employment to so many great people. I speak at Industry Events and "Have you considered ReservationKey?" seems to be a frequent piece of advice that I am giving attendees as they explain their personal frustration with choosing between Reservation Spreadsheets or Over-Priced Software. I know ... it sounds like too glowing of a review. I've used the ReservationKey since 2009. When any company over-delivers by as much as ReservationKey as over-delivered, it shouldn't be surprising that they have overly happy users willing to write long-winded online reviews. But if you don't believe that I am a real person, and a real user, just track us down on Google. Our Company is "Rockies Rentals". We are based in Canmore Alberta Canada. My name is Charla.

Avantages :

Great Customer Service -- really responsive, and personable. The Built In Website, and Payments. Auto Scheduled Emails. No Contracts; No Set Up Fees. A great price -- well worth the fee even just for someone with one unit, or a small inn. Ease of use. Having Multiple Users. The Mobile Version -- I have easily been taking reservations from a hammock at the beach just on my Smart Phone.

Inconvénients :

Because the software is made for a myriad of Hospitality Services Providers (Hotels, Campgrounds, BnBs, Vacation Rentals), it's hard to provide the right thing to a diverse group of users. That being said, the User Forum was amazing! If we encountered a quirk that worked well for a Hotel User, but not-quite-right for our needs, there would always be another helpful User who knew how to accomplish what we needed with just a few little User Tweaks. The entire User Forum was full of happy, generous users who were keen to share their ideas and help others.

Pelin
Complex General Manager (Allemagne)
Hôtellerie, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Great automation for multiple online room reservation channels

5,0 il y a 4 ans

Commentaires : RezervationKey is making a great job for us by unifying the management of all sales channels at one place, that would be pretty good if they were adding local sales channels day by day and helps us to expand our marketing channels with more local online channels that are specific to each country.

Avantages :

ReservationKey is compatible with website builders such as Wix and Squarespace -which is a great aspect from my view point- so that enables to create commision-free sales channels as well as unifying all online booking platforms that we are present in one single and lean management panel where we can update anything such as availability, change features, add new room types etc and ReservationKey reflects any update to all booking channels that we are integrated to.

Inconvénients :

Although ReservationKey is great in covering the global reservation platforms it is weak to have integrations to the online booking platforms that are specific to each country. It would be the most powerful solution for us if it was helping us increasing our sales in local markets through local sales channels.

Burney
owner (É.-U.)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

ReservationKey is a good value

4,0 il y a 6 ans

Commentaires : ReservationKey has worked well, and has been improving over the years that we have been using it. Customer service has been good when issues have come up.

Avantages :

The platform is flexible, with the ability to make many different reservation pages. It also works well with MyAllocator and iCal calendars for interfacing with outside platforms.

Inconvénients :

1) Guest addresses are all in one text field...organizing marketing efforts to previous guests by zip code is problematic. 2) Only one alternate rate plan can be used in a reservation page...it would be helpful to have more available to apply to various marketing sources.

Réponse de l'équipe de ReservationKey

il y a 6 ans

It actually is possible to split the address field into multiple fields. This is an option under the Settings tab, Account Preferences. Thank you for using the system and for your review.

Daryl Ann
Host, Owner (É.-U.)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

I love Reservation Key!

5,0 il y a 5 ans

Commentaires : I love knowing that the online interface is up to date. I love being able to check just who canceled. I love that it saves everything even when I forget. I love that it connects to channel managers and Square. Did I mention that I love Reservation Key?

Avantages :

First, this software is easy enough that an old Great Granny like me can do it. That in itself is a huge plus. Admittedly, it gives me an opportunity to learn and grow (senior brain plasticity is a good thing)! However, [SENSITIVE CONTENT HIDDEN] and his staff are ALWAYS timely in answering questions. The Forum provides quick answers from Customer Support and gives suggestions in one spot. The Forum is one of my favorite places to head when I have trouble. The videos also show just how to set things up. On a very personal level, I know that team lead developed this software and has remained at the helm of the business. Dealing with the owner directly is a huge plus. I feel like a well-loved family member rather than a business customer. What incredible customer service! I also love the housekeeping reports. Those keep us clean and take the confusion out of running multiple reservations. This year we added RV Sites and Hunting to our facility. Customer Support help was timely and generous. We've used Reservation Key for at least 10 years if my (admittedly elderly) brain serves me correctly. I would not think of changing! Thank you, Reservation Key, for being part of our lives and business!

Inconvénients :

This software goes above and beyond my expectations. So grateful!

Ron
President (É.-U.)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Best Bang for your Buck

5,0 il y a 5 ans

Commentaires : We have been using ReservationKey for 8 years now and would give it an overall rating of 9.8
We have been very pleased with its functionality and capability and for our needs it has been a very cost effective solution. We would highly recommend giving this try.

Avantages :

Easy to initially set up Simple to use and menus make sense for the most part Lots of capability for the money Very cost effective when compared to other products/services Integrates well and simply into our web site Integrates with Tripadvisor so you don't need to use an OTA Support is responsive when an issue has popped up RK is constantly working on improvements and upgrades

Inconvénients :

There are a few reports which could be added or improved The gift certificate function could be updated and provide more ability to customize