AIM

par Tri-Technical Systems

Qui utilise AIM ?

AIMsi est utilisé par des commerces de détail de divers secteurs aux États-Unis et au Canada, notamment les magasins de musique, les magasins d'électroménager, de vélo, de fitness, d'aspirateurs, de couture, d'alcool, de loisirs, de golf, d'armes à feu, d'achat-vente, de dépôt-vente et bien plus encore.

Description de AIM

AIMsi offre aux commerces de détail non seulement un moyen de gérer leur inventaire, leurs clients et leurs ventes, mais propose également des modules complémentaires entièrement intégrés tels que la gestion des comptes fournisseurs, le grand livre, les bons de commande, les réparations et opérations de maintenance, la planification des cours/rendez-vous, la facturation, les locations à court terme, les contrats de vente/location, la gestion des contacts et l'envoi d'e-mails. Créez votre propre solution logicielle de vente au détail personnalisée en ajoutant ce dont vous avez besoin. AIMsi s'intègre à Active-e pour offrir une solution complète de commerce de détail en ligne.

Informations sur AIM

Tri-Technical Systems

http://www.technology4retailers.com

Fondé en 1984

Vidéo de AIM
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Présentation des tarifs de AIM

AIM n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.


Version gratuite

Non

Essai gratuit

Non

Déploiement et prise en charge de AIM

Ressources d'aide

  • Support en horaire de bureau

Déploiement

  • Installation (Windows)

Formation

  • Formation présentielle
  • Formation en ligne en direct
  • Webinaires
  • Documentation

AIM - Fonctionnalités

  • Accès mobile
  • CRM
  • Gestion SEO
  • Gestion de plusieurs magasins
  • Gestion des avis
  • Gestion des promotions
  • Gestion des retours
  • Gestion des stocks
  • Kitting
  • Marketing multicanal
  • Modèles
  • Sécurité des données
  • e-mail marketing

Logiciels d'e-commerce : afficher la liste complète

  • Caisse pour détaillant
  • Caisse pour restaurants
  • Carte de fidélité
  • Emplacements multiples
  • Gestion des cartes cadeaux
  • Gestion des commissions
  • Gestion des remises
  • Gestion des retours
  • Intégration e-commerce
  • Lecture de codes-barres
  • Profils de compte client
  • Signature électronique

Logiciels de caisse : afficher la liste complète

  • Gestion des cartes cadeaux
  • Gestion des commissions
  • Gestion des prix
  • Gestion des remises
  • Gestion des stocks
  • Lecture de codes-barres
  • Suivi des retours
  • Suivi des ventes
  • Support de carte de fidélité
  • e-commerce
  • Écran tactile

Logiciels de caisse pour magasins : afficher la liste complète

  • CRM
  • Carte de fidélité
  • Emplacements multiples
  • Gestion des bons de commande
  • Gestion des commandes
  • Gestion des commissions
  • Gestion des employés
  • Gestion des marchandises
  • Gestion des retours
  • Rapports et analyses
  • Vente par correspondance
  • e-commerce
  • e-mail marketing

Logiciels de gestion de points de vente : afficher la liste complète

  • Application mobile
  • CRM
  • Carte de fidélité
  • Gestion de la comptabilité
  • Gestion de site web
  • Gestion des feuilles de départ
  • Gestion du marketing
  • Planification
  • Point de vente (PDV)
  • Traitement des paiements

Logiciels de golf : afficher la liste complète

AIM - Alternatives

Plus d'alternatives à AIM

Note moyenne

Facilité d'utilisation 3,5
Service client 4,1
Fonctionnalités 4,1
Rapport qualité-prix 3,7

Évaluer le logiciel

Partagez vos expériences avec d'autres acheteurs de logiciels.

Écrivez votre avis !
Utilisateur vérifié
Founder
Services aux consommateurs
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 13/03/2018

"Its really easy to make reports which is good for this type of software"

Avantages: I really like how you can easily generate reports, that's important for my business and I believe this software can do the best job of it.

Inconvénients: I don't like that's a little clunky to use, but that should go without saying because this is super complex software we're dealing with here.

  • Source de l'avis 
  • Publié le 13/03/2018
Holly V.
Owner/Operator
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 17/11/2020

"Pleased!"

Commentaires: Overall we are very happy with AIM for our business. The tech support is awesome! They are always ready to help and super friendly. I love that they can remote in and show us what to do.

Avantages: We have been using the contract module side of AIM for our instrument rental contracts to keep track of monthly payments since the beginning of our business in 2004. We pulled away for a brief stint to try another company and it was a disaster. The instrument rental contracts are the bread and butter of our business. If it fails, we fail. If the customer doesn't feel like they can trust us with their personal info because the system fails, we fail. It's a reflection on us. We came back to AIM in 2019 and went all in with the full point of sale system and we've never looked back. We highly recommend AIM.

Inconvénients: We do wish that there weren't so many steps to follow. Seems like there is a huge learning curve to this program. Once you live it and breath it like it do it's one thing. But my employees tend to make mistakes often because they miss a step.
And for example: having to get out of one frame and into another one for the same customer with a different question about their account is sometimes frustrating.
Also. I really wish that an email went out immediately to my rental contract customers on autopay when their card is declined. The ability is there, as they receive an email immediately when the payment goes through, but not when it declines. This would help our collection dept out tremendously if this option was implemented.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 17/11/2020
Miles S.
manager
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3 /5
  • Facilité d'utilisation
    1 /5
  • Fonctionnalités
    4 /5
  • Support client
    1 /5
  • Rapport qualité-prix
    1 /5
  • Probabilité de recommander le produit
    1/10
  • Source de l'avis 
  • Publié le 08/08/2017

"Legacy database that our company is slowly replacing with more modern systems"

Commentaires: Years of data can be searched through. We currently use it for recurring billing via credit cards for monthly rental and lesson tuition payments. Those recurring charges must be manually triggered every day though.

Avantages: Does not have glitches or communication errors. Data that has been input stays there forever. Interface has never changed, ever. So if you are familiar with it, there is a comfort factor.

Inconvénients: The user interface has very few, if any, task stream allowances or cross linking between data entry areas.
The typical interaction with Aimsi requires starting from the home screen and navigating the "Module" you need, selecting the "Find," searching for the correct customer account, pulling up the relative info about them.
Then...
Restarting from the home screen, module you need to add or edit part of the changes that are needed, "find," find that account again..
Then...
Restarting from the home screen, module you need to add or edit the other part of the changes that are needed, "find," find that account again...
While there are hot keys to speed up this process it is still a very primitive workflow. Newer systems have you choose the customer account first, then proceed to enter new data, while Aimsi requires finding the module, and then the account, over and over again. Networking your store for Aismsi to work off of one of your local PCs requires above average networking skills. Backups and hardware upgrades are your problem and responsibility. You will need someone on call unless you happen to have above average IT skills.

  • Source de l'avis 
  • Publié le 08/08/2017
Brian H.
Owner
Musique, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 09/10/2020

"One stop POS system"

Avantages: I chose AIM because it had everything I needed in one place. I am an old school small town music store. Retail sales, private lessons, rentals and repairs are all part of the store. AIM allows me to do all those things in one program. I can look up a customer and see history or whatever I need and it will all be there. I also like that I own the program and it is not a subscription based service. Customer support is very helpful and they can even customize the program for me. Highly recommended!

Inconvénients: There is a lot going on in the program. It takes a long time to understand and get up and running. Don't expect to get it and be up and running in a day. Once you learn how to operate it you will be happy with it

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 09/10/2020
Tara C.
Office Manager
Vente au détail, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 29/06/2020

"Phenomenal Experience"

Commentaires: We were having problems remembering who put what in the system and if it got logged in correctly and whatnot. The ATF Compliant Bound Book completely mitigates that problem. The Technical Support team has been able to answer each and every question I've had, which is incredible, considering I've called them many times when I've in the middle of a process (both on the test system AND live system) I don't understand or forgot how to continue on. They've been wonderful and have not at all made me feel crazy or gotten tired of answering my questions. I cannot say enough good things about my experience. We did have a small issue with a scanner, but the way it was handled was done so professionally and so well, that I consider it a privilege to have dealt with the company in this manner. It showed me that they really care about their customers and back their products and will make it right, no matter what.

Avantages: We have been utilizing the POS (Point of Sale) System, and it's very intuitive. You go through a couple test transactions, and it's like riding a bike. You can do it so quickly and effectively. We used the testing system and were able to play around it a lot without worrying about mistakes that will mess up your entire system. We have the label printer, the receipt printer, and the wireless scanner, and they have made our little gun shop look SO professional and streamlined. Gone are the days of handwritten receipts! We can now track customers to see what each person buys and can add notes and wish list items! The Bound Book is ATF compliant, and it has made checking the firearms in and out a breeze. We are going to be purchasing the PO module next, so I can't wait to implement that!

Inconvénients: I can't really say there are any Cons...I would just say it is a bit of a learning curve and can be a bit overwhelming at first, but the support that is offered is just phenomenal.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 29/06/2020