AIM

AIM

par Tri-Technical Systems

Qui utilise AIM ?

AIMsi est utilisé par des commerces de détail de divers secteurs aux États-Unis et au Canada, notamment les magasins de musique, les magasins d'électroménager, de vélo, de fitness, d'aspirateurs, de couture, d'alcool, de loisirs, de golf, d'armes à feu, d'achat-vente, de dépôt-vente et bien plus encore.

Description de AIM

AIMsi offre aux commerces de détail non seulement un moyen de gérer leur inventaire, leurs clients et leurs ventes, mais propose également des modules complémentaires entièrement intégrés tels que la gestion des comptes fournisseurs, le grand livre, les bons de commande, les réparations et opérations de maintenance, la planification des cours/rendez-vous, la facturation, les locations à court terme, les contrats de vente/location, la gestion des contacts et l'envoi d'e-mails. Créez votre propre solution logicielle de vente au détail personnalisée en ajoutant ce dont vous avez besoin. AIMsi s'intègre à Active-e pour offrir une solution complète de commerce de détail en ligne.

Informations sur AIM

Tri-Technical Systems

http://www.technology4retailers.com

Fondé en 1984

Prix de AIM

AIM n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Installation (Windows)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

AIM - Fonctionnalités

Logiciels d'e-commerce
Accès mobile
CRM
Gestion SEO
Gestion de plusieurs magasins
Gestion des avis
Gestion des promotions
Gestion des retours
Gestion des stocks
Kitting
Marketing multicanal
Modèles
Sécurité des données
e-mail marketing
Caisse pour détaillant
Caisse pour restaurants
Carte de fidélité
Emplacements multiples
Gestion des cartes cadeaux
Gestion des commissions
Gestion des remises
Gestion des retours
Intégration e-commerce
Lecture de codes-barres
Profils de compte client
Signature électronique
Gestion des cartes cadeaux
Gestion des commissions
Gestion des prix
Gestion des remises
Gestion des stocks
Lecture de codes-barres
Suivi des retours
Suivi des ventes
Support de carte de fidélité
e-commerce
Écran tactile
CRM
Carte de fidélité
Emplacements multiples
Gestion des bons de commande
Gestion des commandes
Gestion des commissions
Gestion des employés
Gestion des marchandises
Gestion des retours
Rapports et analyses
Vente par correspondance
e-commerce
e-mail marketing
CRM
Carte de fidélité
Feuilles de départ électroniques
Gestion de la comptabilité
Gestion de la paie
Gestion des abonnements
Gestion des cartes cadeaux
Gestion des stocks
Gestion des événements
Point de vente (PDV)
Programmation des cours
Traitement des paiements

Avis sur AIM

Afficher 5 avis sur 154

Note globale
3,9/5
Facilité d'utilisation
3,5/5
Service client
4,1/5
Fonctionnalités
4,1/5
Rapport qualité-prix
3,6/5
Utilisateur vérifié
Founder
Services aux consommateurs
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 13/03/2018

"Its really easy to make reports which is good for this type of software"

Avantages: I really like how you can easily generate reports, that's important for my business and I believe this software can do the best job of it.

Inconvénients: I don't like that's a little clunky to use, but that should go without saying because this is super complex software we're dealing with here.

  • Provenance de l'utilisateur 
  • Publié le 13/03/2018
Georg L.
CFO
Articles de sport, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 19/01/2017

"AIMsi Does it All (almost)"

Commentaires: Been using the software for two years now, and it seems to provide a solution for everything. I wish there was a bit better integration across the different modules, such as allowing station rentals, short-term rentals, long-term rentals, and contract payments to all be made on the same checkout as regular sales orders, instead of needing to process them all at once. The payroll area also needs some improvements, it is good for recording payroll expense, but you will need a separate application to actually do the real payroll tracking/deductions/taxes. Otherwise it handles everything from rentals, bay/station rentals, it has full accounting, chart of accounts, general ledger, integrates to your purchasing/receiving, has full inventory tracking with multiple locations. Basically you can run your business with a few minor outside resources, from this one package. Even managing employees/time tracking etc... Pros: Accounting, Rentals, POS Touchscreen support, Integrated Credit Card, Employee Management, Membership Modules, Integrated Gift Cards, Inventory Control, Invoice Management Cons: The systems don't all share one checkout - each type of transaction (rental, station, contract payment, merchandise sale) must be rung up separately - The payroll is not very robust

Avantages: Accounting
Rentals
POS Touchscreen support
Integrated Credit Card
Employee Management
Membership Modules
Integrated Gift Cards
Inventory Control
Invoice Management

Inconvénients: The systems don't all share one checkout - each type of transaction (rental, station, contract payment, merchandise sale) must be rung up separately
The payroll is not very robust

  • Provenance de l'utilisateur 
  • Publié le 19/01/2017
Miles S.
manager
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    4/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    1/10
  • Provenance de l'utilisateur 
  • Publié le 08/08/2017

"Legacy database that our company is slowly replacing with more modern systems"

Commentaires: Years of data can be searched through. We currently use it for recurring billing via credit cards for monthly rental and lesson tuition payments. Those recurring charges must be manually triggered every day though.

Avantages: Does not have glitches or communication errors. Data that has been input stays there forever. Interface has never changed, ever. So if you are familiar with it, there is a comfort factor.

Inconvénients: The user interface has very few, if any, task stream allowances or cross linking between data entry areas.
The typical interaction with Aimsi requires starting from the home screen and navigating the "Module" you need, selecting the "Find," searching for the correct customer account, pulling up the relative info about them.
Then...
Restarting from the home screen, module you need to add or edit part of the changes that are needed, "find," find that account again..
Then...
Restarting from the home screen, module you need to add or edit the other part of the changes that are needed, "find," find that account again...
While there are hot keys to speed up this process it is still a very primitive workflow. Newer systems have you choose the customer account first, then proceed to enter new data, while Aimsi requires finding the module, and then the account, over and over again. Networking your store for Aismsi to work off of one of your local PCs requires above average networking skills. Backups and hardware upgrades are your problem and responsibility. You will need someone on call unless you happen to have above average IT skills.

  • Provenance de l'utilisateur 
  • Publié le 08/08/2017
Carl K.
Manager
Articles de sport, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 11/11/2019

"Great Customer Support"

Commentaires: Our company spent a lot of time looking for a new POS system. After a ton of research we decided to go with Tri-tech. We could not be happier. Our Rep was very nice and not pushy. We've had the POS system for just about 2 years and my rep that sold me the system told me if I have ever need anything just to call him. I've held him to it and he has definitely kept his word. They're tech support has been great but, if I have to have one negative thing it would be on the tech support. The problem is when you call tech support for a question you just get a random person. The person you talk to will help you fix the problem you're having but, if you call back for the same issue, you get a different person that has a different way to fix the problem. So it could get confusing at times. I talked to my rep and he assured me they were making changes to make sure the support you get is more consistent. But honestly its a very small complaint and in no way affects the 5 star rating. If your looking for a new POS system I would strongly recommend taking a look at Tri-Technical Systems.

Avantages: The customer support was great. It seemed the easiest to use. We are not a big company and this seemed to work best for us.

Inconvénients: Tech support is a little confusing. I described below, when you call customer support you talk to a different person. That can cause an issue because each person has a different way to fix the problem you're having.

  • Provenance de l'utilisateur 
  • Publié le 11/11/2019
Megan H.
Vente au détail
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    4,5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 05/09/2014

"AIMsi has more and more to recommend it as we learn more about it"

Avantages: This is a great POS for our instrument sale and rental business. There's just enough flexibility in it without having to do everything freeform. The more we use it, the more we learn about new ways that it can help us. And the support option is great. Their staff is very knowledgeable and has been of tremendous help to us on several occasions. We've used AIMsi for years already, yet we're still finding new ways that it can help our business. The designers seem to have anticipated most of the needs of a shop like ours. Whenever we decide we want to do something new, we find there is an option in AIMsi for exactly that. That's a great sign of a well-designed product.

Inconvénients: There are a couple of features that would be nice to have (ability to refund an initial rental payment in the system, reverse an approval return, etc.), but they're just things that would be helpful to us specifically. The only other thing that we really find irritating at all is that the formatting on the straight-to-email option isn't really compatible with Gmail recipients, so the large number of our customers with Gmail get invoices and the like that are very difficult to read and not very professional-looking. We get around that by printing them to PDF instead, but it would be nice to have it work in one step.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 05/09/2014