Qui utilise Zapier ?

Les petites entreprises, les commerçants, les vendeurs, les concepteurs, les développeurs et plus encore !

Description de Zapier

Zapier vous donne des superpuissances Internet pour intégrer et automatiser les applications web que vous utilisez, d'Asanas à Zoho CRM.

Informations sur Zapier

Zapier

https://zapier.com/

Fondé en 2011

Prix de Zapier

Zapier est disponible en version gratuite et propose un essai gratuit. La version payante de Zapier est disponible à partir de 20,00 $US/mois.

Vidéo de Zapier
Play
-thumb

À partir de

20,00 $US/mois

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Documentation

Ressources d'aide

Support en horaire de bureau

Zapier - Fonctionnalités

  • ETL (Extract Transform Load)
  • Gestion des données
  • Services web
  • Sources de données multiples
  • Tableau de bord

Logiciels d'intégration : afficher la liste complète

Zapier - Logiciels similaires

Plus d'alternatives à Zapier

Avis sur Zapier

Afficher 5 avis sur 1 521

Note globale
4,7/5
Facilité d'utilisation
4,3/5
Service client
4,4/5
Fonctionnalités
4,6/5
Rapport qualité-prix
4,5/5
Stephen W.
Marketing Associate
Vétérinaire, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 08/10/2019

"Zapier - Taking the extra steps out of extra steps."

Commentaires: Zapier has been a great product to use. The "Zaps" you can setup reply help save time. Right now I use it to automate our workflow for incoming marketing requests. Requests come in through a Google Form that synched the data input into a Google sheet form. Zapier takes all new data rows and parses them into an approval request e-mail, Trello board item, and a current project doc Google Sheet.

Avantages: Zapier added extra functionality to existing software and apps we were already onboarded with and saved us time by streamlining our workflow.

Inconvénients: There is a bit of a learning curve between setting up automation and testing it, in some cases it's difficult to determine where the error is.

  • Source de l'avis 
  • Publié le 08/10/2019
Alexandra G.
Social Media Specialist
Marketing et publicité, 501-1 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 03/01/2020

"Switching to Zapier has saved us many headaches!"

Commentaires: We've had an amazing experience switching to Zapier. Our previous vendor disconnected all the time and wasn't great about notifying us, and was considerably more expensive. Zapier is responsive, intuitive and exceeded our expectations. It's really helped us create value for our clients.

Avantages: I love that Zapier is intuitive to setup and warns us of any disconnections, and has an amazing support staff, all features our previous vendor was seriously lacking. We initially made the switch to Zapier simply to link Facebook Lead Ads to email, but since have utilized many other "zaps" to create workflows for clients that our clients are thrilled about. We've linked Facebook Ads to CRMs and email marketing platforms, text messages, Google Sheets and auto-emails, and we've turned our internal marketing team and SEO and PPC teams onto the service. In my opinion, the best feature of Zapier is the ability to build out entire flows (e.g. Facebook Lead Ads submitted triggers adding it to an email list, updating a CRM and sending a text - you don't just have to choose one feature).

Inconvénients: Facebook's API causes Zapier to disconnect frequently, but Zapier is quick to send an email letting us know our Zap isn't functioning correctly, I just wish they would tell us WHY it isn't functioning correctly. The emails should include more details so that we can isolate the particular part of the service that isn't functioning.

  • Source de l'avis 
  • Publié le 03/01/2020
Tony S.
Managing Director
Mode et vêtements, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 06/08/2020

"Automating Business Processes without technical skills."

Commentaires: When a customer visits my website there are multiple entry points, for example signing up to our newsletter, or opening up a user account, or buying a product. Zapier allows me to differentiate between these different people and set up specific tasks for each class of consumer. This completely automates the process, which saves me a very large amount of time. The fact that I can also make changes to flowcharts on my own is pretty amazing. I am extremely happy with how it manages my tasks, and lets me know immediately if something has stopped working, so I can see what has caused a bottleneck.

Avantages: One of the biggest challenges for me as a business owner is the fact that I need to outsource a lot of technical issues to developers which end up costing me a lot of money. Every time I need to change something, it costs even more. Zapier puts me in control of managing my business flow processes. I can link leads from multiple social media sources directly into my own CRM software, send out text messages and welcome emails to new clients, all automatically. If I need to change something, I can do it myself in a few minutes. Zapier has literally saved me and my small business thousands of dollars in development.

Inconvénients: The learning curve on Zapier is not as easy as they would like you to believe. They've introduced a new format which is supposed to make it easier, but it's actually made it more difficult because it is now harder to see the flow diagrams. Support is fantastic if you do get stuck, and they're always willing to help - but it did take me about 2-3 weeks before I felt comfortable developing flows (what they call Zaps). Another issue for me is the change in billing structure. They used to have a pay-as-you-use model. Their new payment models make it seem like Zapier is now cheaper than it was before, but it actually works out a lot more expensive.

  • Source de l'avis 
  • Publié le 06/08/2020
Dianne M.
LLC Partner
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    3/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    4/5
  • Support client
    1/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 03/01/2018

"I like Zapier, and appreciate its value. But when there's an issue, customer service is nonexistent"

Commentaires: Zaps help automate data flow from one software package to another, reducing the amount of redundant manual data entry.

Avantages: I love that Zapier can automate data integration between the several software packages that I use as a small business owner (QBO, Shopify, Zoho, etc.).

Inconvénients: I've had Zaps suddenly stop working (after functioning properly for months) for no discernible reason. Worse, customer service is woefully inadequate. You can't actually speak to anyone and walk through the issue and how to fix it. Instead, you're confined to sending an email -- wait for a reply -- see if the reply is helpful -- if not, send a second email and wait -- get a reply with advice that may or may not solve the problem -- try the suggested fix -- if it doesn't work (which it often doesn't), start the whole process over again. I currently have a Zap that hasn't been working for 4 months, and I have tried everything I can think of to fix it without success. The advice I've received doesn't help, and there is no way to actually work WITH someone to walk through potential solutions until it's resolved. As a result, I am not getting the benefit of having customers in QBO automatically set up in Zoho -- which means I'm not getting the benefit of sending those customers automated email campaigns. Extremely frustrating.

  • Source de l'avis 
  • Publié le 03/01/2018
Utilisateur vérifié
CEO
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 28/06/2020

"The magic connection software!"

Commentaires: Zapier has been to great to get old and new software alike to cooperate effectively. We built an entire industrial-grade text messaging platform powered on the back end by Zapier.

Avantages: Zapier makes it quick and easy to connect almost any two pieces of software in the cloud via webhooks, API calls, or web-accessible flat files!

Inconvénients: rate limiting is probably the biggest issue to give this a real go, along with the inability to easily call in external modules, e.g., custom JS written externally, or to front an API.

  • Source de l'avis 
  • Publié le 28/06/2020