SendGrid

par SendGrid

4.5 / 5 245 avis
SendGrid

Logiciels les + demandés


Pour qui ?

SendGrid sert tout un chacun, depuis les développeurs indépendants jusqu'aux grandes entreprises. Toute personne qui doit envoyer des e-mails de manière fiable à partir de son application peut utiliser SendGrid.

Notes moyennes

245 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4 / 5
  • Service client 4 / 5
  • Fonctionnalités 4 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • À partir de $14.95/mois
  • Version gratuite Oui
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
  • Formation Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    En ligne

Informations sur l'éditeur

  • SendGrid
  • http://sendgrid.com
  • Fondé en 2009

En savoir plus sur SendGrid

SendGrid est un leader des communications avec les clients. Cette plateforme fiable de livraison des messages électroniques, basée dans le cloud
aide les spécialistes du marketing et les développeurs à envoyer des e-mails en toute confiance. La confiance
de plus de 78 000 clients dans le monde, grands et petits, pour susciter l'engagement et
la croissance des entreprises grâce à leur programme de messagerie.

En plus d'une API primée, les campagnes marketing de SendGrid offrent un envoi puissant en mode one-to-many, une segmentation simple, une modification de campagne souple et sans frustration, ainsi que des analytics exploitables.

SendGrid - Fonctionnalités

  • Base de données de contacts
  • Contenu dynamique
  • Gestion de la liste de diffusion
  • Gestion des modèles
  • Rapports et analyses
  • Suivi des e-mails
  • Tests A/B
  • Vérification antispam
  • Abonnement et désabonnement
  • Bibliothèque d'images
  • Campagnes de drip marketing
  • Conformité CAN SPAM
  • Contenu dynamique
  • E-mail découlant d'un événement
  • E-mails optimisés pour format mobile
  • Enquêtes clients
  • Gestion de la liste de diffusion
  • Gestion des modèles
  • Pages de renvoi et formulaires web
  • Rapports et analyses
  • Répondeurs automatiques
  • Tests A/B
  • Éditeur d'e-mail WYSIWYG
  • Archivage des e-mails
  • Bloqueur de spam
  • Boîtes de réception partagées
  • Gestion des réponses
  • Gestion des signatures
  • Gestionnaire de files d'attente
  • Liste blanche / liste noire
  • Routage
  • Récupération de données
  • Suivi des e-mails

Avis les plus utiles sur SendGrid

An Easy to Use Email Marketing Software

Traduire avec Google Translate Publié le 05/07/2018
Abigail N.
Founder
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: The detailed stats from each email campaign is amazing, and the Unsubscribe groups option really helped with GDPR compliance

Avantages: 1. On the bottom left side of the dashboard is a small reputation percentage bar, that measures your reputation. The bar is updated daily based on your email sends, your reputation goes down if your email bounces or is marked as spam.
2. Stats: SendGrid provides A LOT of data on the performance of your email campaigns, these stats are: Requests, Delivered, Opens, Unique Opens, Clicks, Unique Clicks, Unsubscribes, Spam Reports, Bounces, Blocks, Bounce Drops, Spam Report Drops, Unsubscribe Drops and Invalid Emails. SendGrid also provides stats such as: Global Stats, Category Stats, Category Comparison, Subuser Stats, Subuser Comparison, Geographical, Email Clients & Devices, Mailbox Provider Stats, Mailbox Provider Comparison, Browser Stats, and Browser Comparison
3. A/B Testing
4. Unsubscribe Groups: This is without doubt my favorite feature from SendGrid. When you click on "Marketing" on the left side of your dashboard, and select tour from the drop down, it sort of lists steps to set up for sending marketing emails. Step 3 on the list of things to do is to create unsubscribe groups. Here you can Create groups that represent types of email that you regularly send to your recipients. If a recipient chooses to unsubscribe, they will have the option of selecting which of these groups they want to unsubscribe from.

Inconvénients: 1. The Email templates in SendGrids gallery are a bit basic which initially wasn't a problem as I liked creating my own template, but I did not like how I couldn't modify the "columns" module to my taste. I wanted to create a template with three columns with the center column bigger than the two on the side. The idea was to have my client's images linking to their projects (On their websites) on the side columns, with the write up in the center column.
However, that couldn't be done (At least so far it seems so as I can't find any option to tweak the size/width of each column) as each column has an equal width.
2. No automation function: I'd like to create a sort of If/Then sequence where I can resend an email to a group of people after x days, for example, I'd like to resend an email (With a different heading of course) to people who have not opened the first email after four days.

SendGrid offers a great transactional email API, but deliverability & support issues hold it back

Traduire avec Google Translate Publié le 01/08/2018
Anatoly G.
Founder & CEO
Services d'information
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
3 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Easy integration into our platform and deliverability metrics. Dedicated IP, if you pay for it.

Avantages: We use SendGrid for transactional emails, such as welcome messages & notifications. Generally, SendGrid offers great tools to integrate emails into a variety of different application platforms and programming languages. We really like its level of detail when checking on the status of emails. Sendgrid is also free for basic transactional emails, which makes it easy to try and ensure it will work with your application. We use a third-party library called Nodemailer with Sendgrid, so switching from a different service to Sendgrid was trivial.

Inconvénients: While the service is easy to use and offers comprehensive email activity metrics, there are a few things about it we didn't like. First, because the free tier uses shared IPs, we consistently had emails that wouldn't get delivered because of IP blocks. There were a handful of IPs that we had that experience with, and it persisted for weeks -- without any support intervention. Sendgrid must have deliverability metrics on their side as well, so I am surprised they didn't drop these IPs from their IP pool proactively. We had to upgrade to the PRO plan, which was the least expensive plan that had a dedicated IP. We also had to pay extra for 30 days of email history, you get 3 days by default. I'd love to see all these options be a-la-carte, but I get that you need to make revenue somehow, and few companies send enough emails to justify jumping to the next paid plan -- unless you NEED that deliverability guarantee that you get w/ dedicated IPs, which we did.

Lire d'autres avis