par RMS - The Hospitality Cloud
Pour qui ?
County, State and Government Parks. Enterprise RV Park Management Companies and Independent, privately owned RV Resorts, RV Parks, and Campgrounds.
Notes moyennes87 avis
- Note globale 4.5 / 5
- Facilité d'utilisation 4.5 / 5
- Service client 4.5 / 5
- Fonctionnalités 4.5 / 5
- Rapport qualité-prix 4 / 5
Informations sur le produit
- À partir de $99/mois
- Prix $/site/month pricing. Unlimited Users. Call for details
- Version gratuite Non
- Version d'essai gratuite Oui, obtenez un essai gratuit
Cloud, SaaS, web
Formation en ligne en direct
Service de support permanent (réponse directe)
Informations sur l'éditeur
- RMS - The Hospitality Cloud
- Fondé en 1983
En savoir plus sur RMS Campground
RMS Campground is a cloud-based software system specifically designed to meet the business management needs of the Campground and RV Resort market. RMS integrates with your website to create a total booking and property management solution. RMS is quick to learn, easy to use and built to streamline operations and increase revenue.
RMS Campground - Fonctionnalités
- Carte du site
- Emplacements multiples
- Entrée et sortie
- Facturation des fournisseurs eau/gaz/électricité
- Gestion des locations
- Gestion des ressources
- Gestion des réservations
- Gestions des permis
- Point de vente (PDV)
- Réservation en ligne
- Fonctions pour camps de vacances
- Gestion de la restauration
- Gestion des clients
- Gestion des inscriptions
- Gestion des programmes
- Gestion des présences
- Gestion du personnel
- Gestion médicale
- Inscription en ligne
- Portail parent
Avis les plus utiles sur RMS Campground
Publié le 13/07/2018
RMS is a pretty easy to use software given the amount of features it provides its customers.
Commentaires: At the end of the day, it does the basic functions which is to be able to book reservations and take payments.
Avantages: Easy to learn Has about every feature one would ever need Visually pleasing and easy to follow. Love the menu search function.
Inconvénients: Customer support is hit or miss. Some are great and others are awful, so it's very frustrating. You should have people specialize in certain functions and then route calls accordingly. System is too big for everyone to know everything. The timing/money for customer reports is just absurd. Even making an "enhancement" to a report that's already out there is a ridiculously long process. You should have a division of your development team dedicated to this so the requests don't take so long. All reports should have the option to run as rate type as opposed to just site type. Not everyone designates specific sites as specific rate types, so it's hard to run your business. Should be able to batch reports to schedule to send to users as opposed to each one being it's own email. Occupancy report needs more options: ie: reservation status. Should have a yearly user conference in the US.
Réponse de l'éditeur
envoyé par RMS - The Hospitality Cloud le 25/07/2018
Thanks for sharing your experience and feedback Courtney! We are pleased to know that you are enjoying the benefits of RMS.
We also appreciate your suggestion and shared it with the department concerned to look into it.
We constantly release new features and update our product regularly, and your comments will definitely help us make the product even better.
Publié le 29/10/2018
GREAT SUPPORT AND FOLLOW
Commentaires: It is so nice to be able to have the same person to deal with 90% of the time as they know how you operate and we can fully understand one another
Avantages: Great backup support in such excellent time
Inconvénients: Just the different layout of what I have been used to for years
Réponse de l'éditeur
envoyé par RMS - The Hospitality Cloud le 29/11/2018
We are sure you will begin to find RMS 9Plus a little more user friendly as you get used to it but if you do have any issues, no matter how small you feel they are, please do not hesitate to contact our wonderful support team.
As you mentioned we pride ourselves on our ability to resolve customer issues in a very timely manner.
I will pass your comments on to Adreena today who is your Primary Support contact. We do try to ensure every clients has one primary contact within the support team to achieve the best result for both parties!