Pour qui ?

County, State and Government Parks. Enterprise RV Park Management Companies and Independent, privately owned RV Resorts, RV Parks, and Campgrounds.

Notes moyennes

34 avis
  • 5 / 5
    Note globale
  • 5 / 5
    Facilité d'utilisation
  • 5 / 5
    Service client
  • 4.5 / 5
  • 4.5 / 5
    Rapport qualité-prix

Informations sur le produit

  • À partir de
  • Prix
    $/site/month pricing. Unlimited Users. Call for details
  • Version gratuite
  • Version d'essai gratuite
  • Déploiement
    Cloud, SaaS, web
  • Formation
    Formation présentielle
    Formation en ligne en direct
  • Ressources d'aide
    Service de support permanent (réponse directe)
    En ligne

Informations sur l'éditeur

  • RMS - The Hospitality Cloud
  • https://www.rmscloud.com/
  • Fondé en 1983

À propos de ce logiciel

RMS Campground is a cloud based software system specifically designed to meet the business management needs of the Campground and RV Resort market. RMS integrates with your website and to create a total booking and property management solution. RMS has been designed to be quick to learn and easy to use.

RMS Campground - Fonctionnalités

  • Carte du site
  • Emplacements multiples
  • Entrée et sortie
  • Facturation des fournisseurs eau/gaz/électricité
  • Gestion des locations
  • Gestion des ressources
  • Gestion des réservations
  • Gestions des permis
  • Point de vente (PDV)
  • Réservation en ligne
  • Facturation
  • Fonctions pour camps de vacances
  • Gestion de la restauration
  • Gestion des clients
  • Gestion des inscriptions
  • Gestion des programmes
  • Gestion des présences
  • Gestion du personnel
  • Gestion médicale
  • Inscription en ligne
  • Planification
  • Portail parent

Avis les plus utiles sur RMS Campground

RMS is a pretty easy to use software given the amount of features it provides its customers.

  Traduire avec Google Translate
Note globale
4 / 5
Facilité d'utilisation
4 / 5
3 / 5
Support client
4 / 5
Rapport qualité-prix

Commentaires: At the end of the day, it does the basic functions which is to be able to book reservations and take payments.

Avantages: Easy to learn Has about every feature one would ever need Visually pleasing and easy to follow. Love the menu search function.

Inconvénients: Customer support is hit or miss. Some are great and others are awful, so it's very frustrating. You should have people specialize in certain functions and then route calls accordingly. System is too big for everyone to know everything. The timing/money for customer reports is just absurd. Even making an "enhancement" to a report that's already out there is a ridiculously long process. You should have a division of your development team dedicated to this so the requests don't take so long. All reports should have the option to run as rate type as opposed to just site type. Not everyone designates specific sites as specific rate types, so it's hard to run your business. Should be able to batch reports to schedule to send to users as opposed to each one being it's own email. Occupancy report needs more options: ie: reservation status. Should have a yearly user conference in the US.

Réponse de l'éditeur

envoyé par RMS - The Hospitality Cloud le 25/07/2018

Thanks for sharing your experience and feedback Courtney! We are pleased to know that you are enjoying the benefits of RMS.
We also appreciate your suggestion and shared it with the department concerned to look into it.
We constantly release new features and update our product regularly, and your comments will definitely help us make the product even better.

had a few minor changes all handled by Angie Bernard - AWESOME EMPLOYEE...worth her weight in gold !

  Traduire avec Google Translate
Note globale
5 / 5
Facilité d'utilisation
5 / 5
5 / 5
Support client
5 / 5
Rapport qualité-prix

Commentaires: works great with our RV Resort reservations

Avantages: software is good...most interested in the customer service !! Anytime I have had any issues they have been taken care of by Angie. I have been involved since the beginning with selecting RMS and have worked with and still have access to and talk with Todd Sabo occasionally . I believe you all use our property and set-up as a model for prospective clients

Inconvénients: can't really say anything bad about the software...every once in awhile it glitches out but it's software !!!

Réponse de l'éditeur

envoyé par RMS - The Hospitality Cloud le 17/06/2018

Thank you Anthony for sharing and mentioning our staff member Angie, we will be sure to share!
We are proud to have Swan Bay Resort as a loyal partner and advocate to others.