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Description de Recollective

Ramius est spécialisé dans la recherche en ligne et les logiciels communautaires. La plateforme Recollective est facile à configurer et intuitive à utiliser. Faites participer les répondants et identifiez de nouvelles informations rapidement et à moindre coût en utilisant des fonctionnalités communautaires et des activités guidées pour collecter les réponses sous forme de texte, photo, vidéo, webcam, annotations d'images, tri de cartes, etc. Recollective comprend une suite d'outils d'analyse et de modération et présente un design réactif qui fonctionne parfaitement sur tout appareil mobile, tablette ou ordinateur de bureau.

Qui utilise Recollective ?

Professionnels de la recherche marketing au sein des agences et des grandes entreprises tournés vers la recherche qualitative.

Recollective Logiciel - 1
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Recollective Logiciel - 5

Recollective ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Recollective

Recollective

4,7 (57)
625,00 $US
Version gratuite
Version d'essai gratuite
19
Intégrations introuvables
4,7 (57)
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4,8 (57)
VS.
À partir de
Types de licence
Fonctionnalités
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Facilité d'utilisation
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1 250,00 $US
mois
Version gratuite
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163
8
3,8 (493)
3,8 (493)
3,9 (493)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Recollective

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,7
Service client
4,8
Fonctionnalités
4,5
Rapport qualité-prix
4,6

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
74%
4
25%
3
2%
Julie
Julie
Marketing Operations Manager (É.-U.)
Utilisateur LinkedIn vérifié
Études de marché, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

They get what I'm trying to accomplish with my research...

5,0 il y a 5 ans

Commentaires : Overall, this software is a great value for the money. It's easy to set up, very visually appealing, and user-friendly. And the customer support reps in the chat feature are very knowledgable. I plan to continue using for future projects.

Avantages :

I've used this software for 4 or 5 projects so far, and for the most part, it's very easy to use and has just the right amount of functionality in terms of question types, activity scheduling, etc. The BEST part is that you're not on your own – they offer a pre-launch checklist that covers all your settings and makes suggestions to help your activities be clear for the participants, and ensure that the data comes out clearly in the reports feature. They also offer helpful video tutorials for every function of the software.

Inconvénients :

The software I used before this was much more limited, but the support was more comprehensive, in that the support team would reach out directly to participants. With Recollective, I have to act as the go-between most of the time, which takes away from my time to read and moderate. They should really offer a 'deluxe' package that includes this service!

Silvia
Customer Insights Executive (R.-U.)
Édition, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Make your work life easier, more efficient and more creative with Recollective

5,0 il y a 5 ans

Commentaires : Recollective has helped us transform the way we interact with our audience to improve our offer, and in particular it has made it easier, more enjoyable, more creative and more efficient to carry out research activities. It has become well renowned within our company, with more and more colleagues adopting it as their research platform, which clearly shows we are very satisfied with the service they provide us with.

Avantages :

There are many, many aspects I appreciate about the software, but the combination of its ease of use and varied functionality is probably what I like the most. The interface is extremely intuitive, which makes creating research activities, screening questions, segmentation etc... very quick and easy. The innovative functionality allows to interact with customers in more creative and engaging ways: for example, I can share a sample of our next book to a selected audience within our wider community, asking them to review each page and mark what they like or dislike, and follow this with more specific questions through polls or fill the blanks. The in-built result functionality makes it quicker to analyse results, which I can easily share with my colleagues. Overall, through this platform it takes infinitely less time to create, share and analyse research activities, and I am not exaggerating when I say Recollective has truly changed our work life, making it more enjoyable and productive.

Inconvénients :

It's hard to find something not to like about the software. An area for improvement could be the logic functionality available in the research activities, but there are plenty of workarounds that work just as well when there isn't an immediate solution. It also needs to be said that when something is not working as you wished, Recollective offer great customer service that helps find an alternative solution or even look at new developments.

Desireé
Desireé
Coordinadora Jr. de Comunicaciones (Pérou)
Utilisateur LinkedIn vérifié
Études de marché, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Good plataform but has some details

3,0 il y a 5 ans

Commentaires : Like i said is a good plataform easy to work with but still has some problems with UX.

Avantages :

The plataform is easy to use and understand for the people behind the study. The results are shown in a friendly way that is easy to share and explain to clients.

Inconvénients :

But still has some details to fix in the users interface for the people participating in the study. For example, let's say that the study has a filter, if a person doesn't fit the filter is shown the customizable message of "you didn't pass" but still under that message there is a "continue" button that leads you to a login page. That is confusing and people dont understand what to do. Other example, the cards type activity where you have to drag the cards into categories, that is not the same in a phone, you can't drag them. Also, the main page for users should be more friendly and the fact that it should be able a way to create a direct access on the phone, etc. Like that, I have seen other examples that needs to be worked with UX (user experience) for the participants. We need them to feel comfortable with the plataform and come back for more.

Ludmila
Senior Project Manager (Canada)
Études de marché, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Recollective Review

5,0 il y a 3 ans

Commentaires : My overall experience with Recollective has been great. The programming is fairly easy and the support team is amazing. Thank you!

Avantages :

I love the flexibility of the software and the ease of use. Things are intuitive but whenever I had a question or an issue the support team is always there to help. They are very responsive and helpful.

Inconvénients :

Some features are missing or harder to set up however the recollective team is always listening and add the new requests to the list of future development. So if something is missing from the software that you need make sure to mention it to the support team and you might actually see it in the next software update.

Réponse de l'équipe de Recollective

il y a 3 ans

Thanks for your kind words Ludmilla! We have so much more to come for Recollective!

Jennifer
Jennifer
SVP, Digital Hives and Online Communities (É.-U.)
Utilisateur LinkedIn vérifié
Études de marché, 1 001–5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Excited to be using the Recollective platform!

5,0 il y a 5 ans

Commentaires : The Recollective team has been among the best vendors I have ever worked with in terms of support, contracting and general capability, knowledge and dedication to client satisfaction. I'm excited for 2019 and beyond. Happy to talk to anyone thinking of using the platform to share our experience to date.

Avantages :

We recently contracted with Recollective to run our thriving Digital Hives business because it offers best in class features like heatmapping, video and photo capture and editing, robust live chats, an amazing backend moderation, analytic, word cloud, video transcription, and storytelling suite of tools. Add in ease of set up, amazing customization opportunities and member onboarding tools and it's simply the best of the best. We're two weeks in to our contract and already up and running with our clients- internal and external- who are equally thrilled.

Inconvénients :

Nothing yet! The only reason I didn't give it a 10 for recommendation is that it is early days yet and I need to see how the ROI shakes out but I have every expectation that we are going to be as financially thrilled as we are performance thrilled.