Description de Axero

Plus de 5 000 000 d'utilisateurs. Communifire est votre logiciel intranet social moderne et complet qui soutient vos employés et votre entreprise : 99 % des clients Intranet de Communifire utilisent encore la plateforme après 5 ans. Qu'il s'agisse de connecter vos collaborateurs, de rationaliser la communication ou d'améliorer la collaboration, la suite complète d'outils intégrés aidera votre organisation à être plus informée, plus rapide lors de la prise de décision et prête pour demain.

Qui utilise Axero ?

La plupart des clients de l'éditeur sont des petites et moyennes entreprises. Parmi les clients les plus importants, on peut citer : Toyota, About.com, TED, Dannon, Hyundai et Bravo.

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Axero

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Avis sur Axero

Note moyenne

Note globale
4,5
Facilité d'utilisation
4,4
Service client
4,8
Fonctionnalités
4,1
Rapport qualité-prix
4,4

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
58%
4
38%
3
2%
1
2%
Denise
Denise
Director of Marketing (Mexique)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

The perfect intranet solution for us.

5,0 il y a 6 mois

Commentaires : Very good. [SENSITIVE CONTENT], our salesperson, was very helpful and [SENSITIVE CONTENT] was an effective leader of onboarding.

Avantages :

It was surprisingly easy and fast to implement. I did most of it by myself over the period of about 6 weeks. The implementation team provides onboarding which is good when there will be multiple administrators.

Inconvénients :

I would like the survey tool to be a little more robust. Also, there is a way to do it, but we struggled a bit with separating calendars into "anniversaries" and "birthdays."

Réponse de l'équipe de Axero Solutions

il y a 6 mois

Hi Denise, Thank you for the review! The Axero team is thrilled that our platform is the perfect solution for your organization. I'll be sure to share your note with our client success team - we're always happy to hear that a customer had a smooth and quick implementation experience. Please feel free to submit your suggestions about surveys and calendars in the Suggestion and Feedback forum: https://my.axerosolutions.com/spaces/77/axero-online-support/forums/6118/suggestions-and-feedback Our development team is focused on delivering continued value to all users and your feedback guides the Axero roadmap. Thank you again! Alex, Axero Marketing Manager

Brooke
Sr. communications specialist (É.-U.)
Vente au détail, 5 001-10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Axero Intranet Revire

4,0 il y a 2 ans

Avantages :

Hands down the most used function is the discussion boards and it really helps bring our employees together to help one another! This helps them understand answers from their peers and helps build credibility. They find it easy to start and to review answers. I also think the mix of home office employees in the answers helps our people to feel that we are approachable as gatekeepers! I also love the customizable site. We can easily change and update the site to align with marketing campaigns and keep it looking fresh for our users.

Inconvénients :

The thing we struggle with the most is the analytics. We would love to see a deeper understanding of how our teams are using spaces and information + make it very easy for regional managers to follow-up on outstanding items. If we could give RMs access to a report that clearly states who is missing what items - that would make a world of difference!

Réponse de l'équipe de Axero Solutions

il y a 2 ans

Hi Brooke, Thank you so much for your review! The Axero team is thrilled that your employees are connecting, sharing information, and making the most out of discussion boards. We added additional space analytics so you can analyze user behavior and content performance. Here's more information: https://my.axerosolutions.com/spaces/5/communifire-documentation/wiki/view/21546/manage-space I will pass along your feedback to our development team, who is always excited to hear from valued clients just like you. Thank you! - Alexandra Hoey, Axero Marketing Manager

Thu
Thu
Project Manager (É.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Community for The Climate Pledge

5,0 il y a 2 mois Nouveau

Commentaires : Our experience has been nothing but positive. Their support team is quick to address our tickets and overall their leadership team has been very supportive in providing guidance and best practices to support our goals. There’s a lot of fast moving parts and changes in requirements, but the team’s ability to deliver on time has been instrumental in getting our Pilot site up and running. We truly appreciate their partnership.

Avantages :

A lot of the features we were looking for were available out of the box so we didn’t have to build the community from scratch. With robust integration options, we were able to connect the site to our current technology stack with ease.

Inconvénients :

There are some small nuances that aren’t available currently. An example of this is being able to test email templates easily out of the system. However, Axero continues to roll out additional features and has worked with our team extensively to prioritize and add these enhancements to their roadmap.

Réponse de l'équipe de Axero Solutions

le mois dernier

Hi Thu, Thank you for the review and on behalf of the Axero team, we're so happy you had a successful launch! As you know, our support and development teams are all ears when it comes to new features that will continue to deliver the platform you need and want. We appreciate your partnership and look forward to supporting your goals in 2023. Sincerely, Alex, Axero Marketing Manager

Christine
Business Analyst\Project Manager (É.-U.)
Assurance, 501-1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

I think the platform is very basic and not the robust solution it is presented as.

1,0 il y a 5 ans

Commentaires : It gave our employees a new intranet to complain about. They didn't like the old one because it was dated, and they don't like the new one because (1) it's new, and (2) it doesn't have some of the basic functionality of the old one (developed in-house).

Avantages :

Easy to set up and navigate.

Inconvénients :

There are too many inconsistencies and quirks. It seems like it wasn't fully built out. Functionality was put in, but there's no depth to it. For example, the site member csv does not accurately report space membership. There are more examples, too numerous to mention here. We have reported these. Apparently, most are expected to be corrected in some phantom future release.

Liz
Content & Business Process Manager (É.-U.)
Services financiers, 201-500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Axero Team ROCKS!

5,0 il y a 3 mois

Commentaires : Axero is incredibly easy to use and the Axero team is SUPER helpful on all ends. I feel so supported by the software AND the team.

Avantages :

I have no prior experience in content management or building intranets and I picked up how to build it out immediately. The communifire documentation will have an answer to practically anything you need to know. IF you can't find what you need there, the Axero team will be there to save you!

Inconvénients :

We are integrating a LOT with axero and we truly believe that sky is the limit for our intranet. With that said, we've run into a few instances where our hopes and dreams are a little too precise/outlandish and Axero can't always accommodate what we would like to build. However, they always help us find workarounds to get us where we need to be!

Réponse de l'équipe de Axero Solutions

il y a 3 mois

Hi Liz, Thank you for taking the time to leave us a review! We're so happy our documentation and support team has been helpful. We're always looking to add more integrations that our customers find valuable, so please drop some integration ideas in our Suggestions & Feedback forum (link here: https://my.axerosolutions.com/spaces/77/axero-online-support/forums/6118/suggestions-and-feedback). From user experience to customer experience, we aim to provide top notch support for our customers from all angles - and based on your review, it looks like we accomplished our goal! I will be sure to share your note with the rest of the team :). Sincerely, Alex, Axero Marketing Manager