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Description de Revelation Pets

Augmentez votre nombre de réservations en 2 mois grâce au premier logiciel pour chenils et pensions pour chats et chiens.

Essai gratuit : pas de carte de crédit, pas de contrat. Annulez quand vous voulez.

Avec une assistance d'installation GRATUITE, un transfert de données GRATUIT depuis votre système existant et un service de support GRATUIT. Obtenez votre essai GRATUIT avec Revelation Pets.

Qui utilise Revelation Pets ?

Ceux qui veulent oublier les logiciels compliqués et se faciliter la vie.

Revelation Pets Logiciel - 1
Revelation Pets Logiciel - 2

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Revelation Pets

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Revelation Pets

Note moyenne

Note globale
4,8
Facilité d'utilisation
4,8
Service client
4,9
Fonctionnalités
4,7
Rapport qualité-prix
4,8

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
85%
4
12%
3
2%
2
1%
1
1%
Crystal
Crystal
HR Assistant
Utilisateur LinkedIn vérifié
Cabinets médicaux, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Revelation Pets

5,0 il y a 2 ans
Sous-titres en français disponibles pour la vidéo
James
James
Investor (R.-U.)
Utilisateur LinkedIn vérifié
Télécommunications, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great features, support and development

5,0 il y a 5 ans

Commentaires : Automation of bookings saves us a lot of time.
Payment processing saves time and helps us report.
Professional experience for our customers.
Record keeping and security checks. etc. Ensures that pets are all up to date on vaccinations.

Avantages :

ease of use. Good elegant design both technically and human interface. Good integration. Good software development path with new features being added.

Inconvénients :

I'd like the Credit card/Stripe integration to be a bit neater. I find it a little confusing. sometimes it is not obvious if your payment has gone through. Same for refunds. Stripe and Revelation pets can become out of sync if you do a refund on the stripe console for example you have to replicate it in rev pets. When taking payment it is not always obvious that payment has been sucesful so I have to go into the stripe console to check. The payment options in the drop down list could do with refining e.g. credit card, debit card and stripe. I have been caught our and clicked on credit card when I should have selected stripe.

Helen
Manager (R.-U.)
Hôtellerie, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Revelation Pets Boarding Software

5,0 il y a 5 ans

Commentaires : I am so glad I switched from my old provider to this one. I thought my previous provider was good but this has far out weighed the expectations I had at the start - it has a neat, clean and tidy appearance. It is specifically for boarding animals which is brilliant. The team take on board suggestions and try their best to help and sort out any problems.

Avantages :

The ease at which it can be accessed from ipad, laptop and phone from anywhere with wifi. The ease of creating an invoice and sending it to a customer. The variety of reports that can be created. Individual Pet profile for boarding animals. If there is a problem then the Rev pet staff get back in contact quickly. The use of vaccination information is an excellent feature and related reports and how this can be integrated into communications with guests. The use of electronic payments for things like deposits and appointments. the appearance is clean and slimline and looks very professional. I like that the rev pets team are willing to listen and take onboard improvement suggestions and are continually striving to improve their product

Inconvénients :

it is still being improved and just a few little things need to be quickly ironed out such as the available appointment times being specific not just general. a few things can only be updated by the admin once a pet profile has been set up eg adding a vet details

Matt
Owner (Nouvelle-Zélande)
Vétérinaire, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Used to be good until it was bought out by a big corporate in April 2020

3,0 il y a 3 ans

Avantages :

It is reasonably intuitive to use once familiar with the product. It has a well rounded feature set including customer reminders, various adjustable report settings and integration with third party software.

Inconvénients :

For the first 3.5 years of using this software, it has been very reliable, and the developers were very proactive and responsive to suggestions for changes and improvements, and it was not uncommon for the software to be improved upon every couple of months. However since the software was bought up by Gingr in April 2020, there have been no new updates at all, and it has become unreliable and I no longer trust it to give me accurate information. Unless changes are made, I will be looking elsewhere for other alternatives.

Réponse de l'équipe de Gingr

il y a 3 ans

Hi Matt, Thank you for taking the time to leave us this review. We understand how important feature updates and improvements are to the facilities using Revelation Pets and we intend on continuing to provide this going forward. I would like to provide some background regarding why we saw these updates and improvements slow down. Revelation Pets was acquired by Togetherwork in March of 2020 shortly before the first round of shutdowns took place. Like many businesses in 2020, Gingr & Rev Pets had to adjust our resources and plans to navigate COVID-19. As a result, development of new features for both applications slowed. As we move forward with Rev Pets in 2021, our teams will be completing monthly updates to the application versus the quarterly updates that previously took place. You can stay up on releases via the release notes found directly in the Rev Pets application and we highly encourage users to post and upvote feature requests via the Rev Pets Canny board.

Kristie
kennel and dog daycare owner (R.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Used for years, absolutely no plans to change

4,0 il y a 2 ans

Avantages :

We love how easy it is for clients to book in and to choose the times that suit them. We love that all payments are made through the system as it saves us so much admin time!

Inconvénients :

The appointments system - it seems impossible to use for what we want

Anai
Owner (É.-U.)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Tested Everything in the Market

5,0 il y a 4 ans

Commentaires : From migrating into it, to our daily use, we love Revelation Pets and it has been a great experience. We tested 3 other dog hotel software and all failed to tick all the boxes except RP. Try it out, you will not be disappointed.

Avantages :

This software is robust but with an easy user experience. I found this the hardest feature to find and it was the most important to us. We had previously worked with software that was incredibly robust and useful but training was a nightmare. No one could learn it on a one off. Revelation Pets is intuitive. A new employee can sit with it for 20 minutes and quickly understand the basic functionality. It integrates with Square amongst other payment gateways. It's online booking for clients is also easy and has a nice UI. It has all the features we need without clutter or confusion. Best of all is the customer support. It is the best of any software I have ever used. They are prompt and attentive.

Inconvénients :

The cons I can think of are things I cannot do with it yet that are really just specific to my use. Like, I could use the ability to also sell grooming packages or handle recurring monthly services but that doesn't speak to the software as a whole, that's just us.