Qui utilise Bookeo ?

Bookeo est un système de planification et de réservation en ligne pour les prestataires de services, les écoles et les voyagistes.

Description de Bookeo

Abonnements à partir de 14,95 $/mois, sans commission. Un système complet de planification des rendez-vous et des ateliers, pour les photographes indépendants et les studios avec plusieurs salles et du personnel. Intégrez le widget Bookeo à votre site web et à votre page Facebook pour accepter les réservations et les paiements en ligne 24h/24, 7j/7, avec une disponibilité en temps réel. Offrez des forfaits prépayés, des chèques-cadeaux, des promotions, etc. Envoyez des confirmations et des rappels par e-mail et SMS aux clients. Gérez les modifications et les annulations, les listes de personnel. Générez des rapports.

Informations sur Bookeo

Bookeo

http://www.bookeo.com

Prix de Bookeo

Bookeo n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Bookeo est disponible à partir de 14,95 $US/mois.

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À partir de

14,95 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Bookeo - Fonctionnalités

Logiciels d'agenda
Accès mobile
Base de données de clients
Emplacements multiples
Gestion des réservations de chambres
Paiements en ligne
Planification automatisée
Planification des groupes
Rappels de rendez-vous
Rendez-vous récurrents
Réservation en ligne
Synchronisation du calendrier
Enquêtes et feedback
Entrée en libre-service
Formulaires personnalisables
Gestion des badges
Gestion des calendriers
Gestion des contacts
Gestion du marketing
Inscription d'événements
Inscription de cours
Inscription de groupes
Inscription en ligne
Inscription sur place
Suivi des participants
Traitement des paiements
Traitement des remboursements
Accès mobile
Booking en ligne
Facturation
Gestion d'équipe
Gestion de site web
Gestion des abonnements
Gestion des stocks
Gestion des visiteurs
Gestion des événements
Gestion du marketing
Point de vente (PDV)
Portail des membres
Suivi des présences
Traitement des paiements
Facturation
Fonctions pour camps de vacances
Gestion des calendriers
Gestion des clients
Gestion des enseignants et du personnel scolaire
Gestion des programmes
Gestion des présences
Gestion médicale
Inscription en ligne
Portail parent
Conforme HIPAA
Forfaits de soins
Gestion des cartes cadeaux
Gestion des clients
Gestion des rendez-vous
Gestion des stocks
Photos avant/après
Gestion des stocks
Gestion du personnel
Paiements en ligne
Planification des installations
Conformité pour le secteur médical
Facturation
Gestion des comptes patients
Gestion des dossiers patients
Gestion des réclamations
Notes SOAP
Outils d'évaluation des résultats
Rappels de rendez-vous
Facturation
Gestion de projets
Gestion des clients
Gestion des commandes
Gestion des contrats
Gestion des offres
Gestion des événements
Gestion du marketing
Planification des rendez-vous
Facturation
Gestion des clients
Gestion des costumes
Gestion des cours
Gestion du personnel
Inscription en ligne
Paiements en ligne
Planification des cours
Point de vente (PDV)
Portail libre-service
Reporting
Suivi des présences

Avis sur Bookeo

Afficher 5 avis sur 67

Note globale
4,3/5
Facilité d'utilisation
4,2/5
Service client
4,4/5
Fonctionnalités
4,3/5
Rapport qualité-prix
4,3/5
Billy G.
Owner/Operatior
Services et installations de loisirs, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 02/09/2018

"Great product!"

Commentaires: It is simple to use, help is usually w/i 24 hours and we've had no customer complaints. Would recommend Bookeo.

Avantages: After years of using Bookeo, I should have wrote this review sooner. I run a kayak touring biz, we wear a lot of hats here, and the last thing we need is a booking system that has problems. We have turned down all the salespeople for other systems. Bookeo does what we need it to do.

Inconvénients: This may be possible with Bookeo, but it doesn't appear to save data older than 2 years. Older data is useful for planning purposes. Right now, we are downloading the date in XLS format and saving it to an independent folder. Last thing, some customers can't figure out how to use the "previous days - following days" buttons on the tour descriptions/dates opening page. They think that the only tours being offered are just on that page. We haven't kept data on this, but I don't think it's very much.

Réponse de l'éditeur

envoyé par Bookeo le 04/09/2018

Billy, thanks for the detailed review! We appreciate the feedback. Please note that Bookeo offers 2 booking modes for your booking page, and the booking mode you are using may be less suitable for your business (there is no one-size fits all solution for all businesses). You can easily change the booking mode for your booking page. It only takes a couple of clicks!
It's always been a pleasure working with you. If there's ever anything we can help with, please don't hesitate to reach out! We're always available.

Shannon

  • Provenance de l'utilisateur 
  • Publié le 02/09/2018
Stephanie A.
Owner
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 22/10/2019

"Bookeo is a Great Software!"

Commentaires: I used Bookeo for a long time, and it was a great value for the money. I just outgrew the software, and needed something with more functionality.

Avantages: This is a simple to use software, with no frills. It is perfect for a single or small business that doesn't need too many extras. Bonus -- add ons can be scheduled by the client, which is not the case for most software.

Inconvénients: No membership function, and I'm not a huge fan of the way their text reminder service works.

Réponse de l'éditeur

envoyé par Bookeo le 16/12/2019

Hi Stephanie,

thank you for your review. Bookeo does offer a membership function. One of our technicians will reach out to you to explain how to set it up in your account.

Cheers
Shannon

  • Provenance de l'utilisateur 
  • Publié le 22/10/2019
Lana S.
owner
Cosmétiques, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    2/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    1/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 02/05/2018

"My company is loosing a lot of money because of this application and no support "

Commentaires: NONE. JUST LOST LOTS OF BUSINESS, I WISH i NEVER STARTED IT.

Avantages: no pros.

Inconvénients: Its is no longer good. lately its been taking too long on my website and I am losing a lot of business because of it . It never used to be that way. Now customers leave my website without waiting for the Bookeo's application to load . I am looking for a new company as soon as possible . It literaly takes few minutes. noone wants to wait this long and b Bookeo has no phone # to call for support so if something happens to their app then you will have to wait a long tie to fix it because you can only contact them via email and you will lose a lot of of business. Over the years their app had been inconsistent and sometimes disappearing from my website for few days at the time.
Lost a lot of business over the years because people have hard time booking their appointments and because their application is often loading very slowly or does not load at all days on and days off and no support to fix the problems fast. Don't waste your money. look for a good application that is stable and doesn't not make it difficult for your customers to book their appointments . with their application you will save pennies but lose thousands. I am truly fed up with it and taking my business elsewhere

Réponse de l'éditeur

envoyé par Bookeo le 06/05/2018

Hi Lana,
I am sorry to read about the issues you are experiencing.
You contacted our Technical Support Team reporting this issue and a couple of days ago, and they replied within less than one hour.
Our Technical Support Team explained that your customers may not see the Bookeo booking widget integrated in your website because you placed it at the very bottom of a long web page. As a result, customers are required to scroll down a lot before they can see the booking widget. We highly recommend placing the widget at or near the top of the page.
Additionally, our Technical Support Team tested the website page where you integrated the widget, and the widget loads in a fraction of a second. If you experienced delays in the past, these can occur if other scripts in your web page (such as the tracker you have for analytics) are slow in loading - this can slow down the loading of other elements in the page.
If we can be of assistance, please do not hesitate to contact us.

Shannon

  • Provenance de l'utilisateur 
  • Publié le 02/05/2018
Lauren F.
Executive Editor, Work Truck Magazine
Édition, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 29/07/2019

"Perfect Booking Software for Aerial, Dance, or Fitness Studio"

Commentaires: Bookeo has allowed us to create an online way for our students to book classes and pay with their credit card.

Avantages: I manage an aerial silks studio and we needed a system that would allow us to book classes, private lessons, and events. The Bookeo System is inexpensive, connects to PayPal, super easy to set up, and allows for multiple instructors to access the system. Creating new one-off classes is easy as well as canceling classes. We can create memberships, punchcards, discounts, promo codes, and more. I tested several other systems before settling on Bookeo and haven't turned back. They are also very prompt with responses and continually update the system for improved functionality. The system can allow for bookings paid in advance or for cash payment on arrival.

Inconvénients: It's not the prettiest system on either the back end or the end users side, but it gets the job done. I do wish it would let people book more than one student at a time with a punch card at once (you can use a punchcard for other students but have to book each one separately). I also wish there was a way to bill or invoice students for missed classes so we could accept more bookings without payment required in advance. You can allow cash payments but if someone doesn't show there isn't an easy way to bill for missed classes.

Réponse de l'éditeur

envoyé par Bookeo le 05/08/2019

Thanks for the great review, Lauren! We appreciate the feedback and your suggestions for improvement. I will forward them to our development team. Please note that you can collect credit card details to secure bookings and later charge for missed classes.

Thanks again
Shanno

  • Provenance de l'utilisateur 
  • Publié le 29/07/2019
Noel K.
Office Manager
Divertissement, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 18/08/2018

"Great booking software for our escape room business!!!"

Avantages: Tons of flexibility in moving time slots. We are able to really move a lot around based on when customers want to book.
Great price. I don't understand what anyone thinks they will get out of other booking software that is better than what Bookeo has to offer.
They keep adding new features. There have been a few things really needed that were added over the last two years. These were items we had requested. A lot of people complain about the customer service. While you may not be able to talk to someone, we have always received a response, and it has been nice to see features added that we were hoping for.

Inconvénients: There is still one feature- Hidden Access where you can hide a time slot & have no idea it was hidden. We do this from time to time & have to keep track of it in another software.
When a customer uses a gift voucher, if they don't use the entire voucher, the rest of the voucher can't be redeemed with the same code & they have to call us. Most people use the entire voucher in one purchase so it doesn't come up a lot.

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 18/08/2018