Synerion

Commentaires: The service support has been excellent. The ability to make punch edits in the system for mistakes made by employees is great. It tracks employees absences, vacations, sick time, holiday, etc. and any other categories you may want. Inputting new employees is very easy. The reports provided serve our company well for what we need.

Avantages: This product is very user friendly and updates are made often to keep the product at a competitive operating standard

Inconvénients: Currently not set up for graphics/pie chart comparisons but they may be because we are currently not ready for that type of analysis

Commentaires: I would recommend this company to any firm looking for a well support time keeping solution.

Avantages: The product meets our needs at the current time and the company goes out of their way to inform you of any upcoming changes. My favorite part of this system is the customer support. They go above and beyond to help their customers. You could not ask for better support services!

Inconvénients: The product is a bit complex in some areas so takes some training. The training and customer support given by the company more than make up for this. The sad part is it will no longer be supported at the end of this year so an upgrade in product is required. But Synerion has gone out of their way to keep us up to date on this and what is required to upgrade.

Commentaires: A little rough getting everything set up and running the way we were used to, but support helped the best they could to work out the quirks that we needed. Set up is always a bit of work with any new system for programs so the Synerion team did well. Very happy with the system. Less problems with this system then our old system. Synerion is easy to use and has lots of options to use. We have been able to keep track of a few things all in one system now.

Avantages: Quick clock to system updates

Inconvénients: Finding a report for Absences to match what we want. Want a report that gives us late in, early out,absences with written reasons and any long lunches or long breaks taken. The gentleman on the phone for review was helpful in finding a report that covers all but the long lunches and long breaks.

Commentaires: Payroll is so much easier with Synerion. I can run reports and all the information i need to complete payroll is at my finger tips.

Avantages: So much better than calculating time cards manually everything is there calculated at my finger tips

Inconvénients: Can not think of anything i do not like about Synerion. Setting everything up is a bit time consuming but once it is done everything is there.

Commentaires: Overall it is a wonderful product. I have had a few issues but Synerion is responsive and helpful, the software is powerful and intuitive, and the employees love it (we are a messy environment too!)

Avantages: Continuous updates, clear, powerful reporting functionality and the hardware hasn't had an issue in the 3+ years we've been with Synerion.
Very easy and intuitive to use and navigate, both from an admin and user perspective. Very easy and quick to integrate as well. I've recommended it to other businesses and will continue to do so.

Inconvénients: Deleting employees and re-using badge numbers has problems, if employees have overnight shifts it shows up incorrectly in the system, and I cannot organize employees by first name, last name.