Synerion

"Great product"

Commentaires: Can review OT, hours spent on a daily, weekly and monthly basis. Can look at the whole team or an individual employee. We can adjust any of the areas that will benefit us when discussed with a Synerion team member.

Avantages: Easily used on a daily basis, customer service on questions is a one on one meeting with an expert on their product, always looking to improve their product, and webinars often to cover any changes they make in their product.

Inconvénients: I did not have any least liked concerns about the product because it was implemented easily and fixed a big opportunity in our hourly payroll punching and reporting.

"Excellence in Customer Service"

Commentaires: I would recommend this company to any firm looking for a well support time keeping solution.

Avantages: The product meets our needs at the current time and the company goes out of their way to inform you of any upcoming changes. My favorite part of this system is the customer support. They go above and beyond to help their customers. You could not ask for better support services!

Inconvénients: The product is a bit complex in some areas so takes some training. The training and customer support given by the company more than make up for this. The sad part is it will no longer be supported at the end of this year so an upgrade in product is required. But Synerion has gone out of their way to keep us up to date on this and what is required to upgrade.

"Great product to manage your workforce and populate your payroll system"

Commentaires: Great workforce management system. It's very easy to install and very flexible. You can easily adjust it to your needs.

Avantages: Synerion is a very intuitive system which is very easy to use for employees, managers and administrators

Inconvénients: No much to be improved. Synerion also offers regular updates and info sessions on new features.

"New Synerion users"

Avantages: I really like that the forepersons can manage their employees. I like that they can see who is coming up for holidays.

Inconvénients: What I like least about this product is that when you deviate from your usual page by mistake it is not clear how to return to your page. The title of the pages are not the same you have Time and Attendance on one page and Attendance Management on the side bar. I don't like how you have to pull up or down the page every time you log on, I wish it would stay the same when you logged off. When booking a vacation day for salaried employees there should be a easier way to make adjustments after the fact to reflect an accurate vacation balance.

"Synerion easy to use Time clock"

Commentaires: A little rough getting everything set up and running the way we were used to, but support helped the best they could to work out the quirks that we needed. Set up is always a bit of work with any new system for programs so the Synerion team did well. Very happy with the system. Less problems with this system then our old system. Synerion is easy to use and has lots of options to use. We have been able to keep track of a few things all in one system now.

Avantages: Quick clock to system updates

Inconvénients: Finding a report for Absences to match what we want. Want a report that gives us late in, early out,absences with written reasons and any long lunches or long breaks taken. The gentleman on the phone for review was helpful in finding a report that covers all but the long lunches and long breaks.