Pour qui ?

Kareo est très populaire chez les cabinets médicaux de 1 à 10 prestataires et les entreprises de facturation médicale présentant 1 à 100 prestataires.

Notes moyennes

480 avis
  • Note globale 4.1 / 5
  • Facilité d'utilisation 4.2 / 5
  • Service client 3.9 / 5
  • Fonctionnalités 3.9 / 5
  • Rapport qualité-prix 3.6 / 5

Informations sur le produit

  • À partir de 80,00 $US/mois
  • Version gratuite Non
  • Essai gratuit Non
  • Déploiement Cloud, SaaS, web
    Installation (Windows)
    Mobile (iOS natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Kareo
  • http://www.kareo.com
  • Fondé en 2004

En savoir plus sur Kareo

Avec Kareo Billing, aucun logiciel ne sera à même de surpasser votre processus de facturation interne. Ses applications web et mobiles aident votre cabinet à gérer facilement les patients et les complications potentielles qui accompagnent la facturation à l'assurance. Kareo est une plateforme éprouvée et approuvée par plus de 40 000 fournisseurs. Kareo Billing automatisera l'ensemble de votre processus afin de vous permettre de recevoir vos paiements plus rapidement.

Kareo - Fonctionnalités

  • Candidatures en ligne
  • Gestion des comités
  • Gestion des documents
  • Gestion des expirations
  • Gestion des rendez-vous
  • Privilèges
  • Suivi des certifications
  • Vérification de licence
  • Facturation des patients
  • Gestion des dossiers patients
  • Gestion des flux de patients
  • Gestion des rendez-vous
  • Gestion des réclamations
  • Gestion des stocks
  • Photos avant/après
  • Planification
  • Portail des patients
  • Conforme HIPAA
  • Dossier médical informatisé et partagé
  • Gestion de cabinet
  • Gestion des images
  • Gestion des rendez-vous
  • Gestion des réclamations
  • Gestion des stocks
  • Notes sur l'évolution
  • Planification
  • Plans de traitement
  • Portail des patients
  • Avis de versement
  • Clôture de réclamations
  • Devis
  • Gestion de cabinet
  • Gestion des demandes de paiement
  • Gestion des réclamations
  • Historique des factures
  • Saisie de codes et de frais
  • Suivi de la conformité
  • Tableau de bord personnalisable
  • Vérification des assurances
  • Conforme HIPAA
  • Dossier médical informatisé et partagé
  • Dossiers patients
  • Facturation des patients
  • Gestion des réclamations
  • Gestion des stocks
  • Inscription de patients
  • Planification des médecins
  • Planification des patients
  • Portail des patients
  • Prescription électronique
  • Prise en charge de plusieurs bureaux
  • Prise en charge de plusieurs médecins
  • Vérification de l'admissibilité à l'assurance
  • Emplacements multiples
  • Facturation
  • Fonction de glisser-déposer
  • Gestion des aptitudes et du personnel
  • Gestion des dossiers patients
  • Gestion des médecins
  • Gestion des non-présentations
  • Planification des gardes
  • Planification des rendez-vous
  • Portail libre-service
  • Rendez-vous récurrents
  • Accès aux dossiers médicaux
  • Confirmations de rendez-vous
  • Consultations vidéo
  • Formulaires d’accueil
  • Indépendant du dossier médical partagé
  • Messagerie sécurisée
  • Paiement des factures
  • Planification des rendez-vous
  • Plans de soins
  • Renouvellement d'ordonnance
  • Résultats de laboratoire
  • Résumés des soins
  • Emplacements multiples
  • Facturation
  • Gestion de cabinet
  • Gestion des assurances
  • Gestion des exercices
  • Gestion des rendez-vous
  • Notes sur l'évolution
  • Plans de traitement
  • Suivi des activités
  • Évaluations
  • Certifié par le dossier médical partagé
  • Dossiers patients
  • Facturation
  • Gestion des comptes patients
  • Gestion des rendez-vous
  • Gestion des réclamations
  • Notes SOAP
  • Évaluations des résultats
  • Dossier médical informatisé et partagé
  • Dossiers patients
  • Facturation
  • Gestion des rendez-vous
  • Gestion des réclamations
  • Notes SOAP
  • Planification
  • Portail des patients
  • Cabinet d'un seul praticien
  • Cabinet de plusieurs praticiens
  • Dossier médical informatisé et partagé
  • Facturation médicale
  • Gestion des employés
  • Gestion des réclamations
  • Patient hospitalisé/résident
  • Planification des rendez-vous
  • Plans de traitement
  • Portail libre-service
  • Prescription électronique
  • Rappels de rendez-vous
  • Suivi de la conformité
  • Évaluations initiales
  • Conforme HIPAA
  • Dossier médical informatisé
  • Facturation
  • Gestion de cabinet
  • Gestion des admissions
  • Gestion des vaccins
  • Messagerie SMS
  • Notes cliniques
  • Offres groupées personnalisées
  • Planification
  • Saisie des frais
  • Traitement des codes

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Avis les plus utiles sur Kareo

Kareo Billing Software

Publié le 17/09/2019
Jacob V.
Director of Operations
Cabinets médicaux, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall we've been pretty happy with Kareo. There are a few features we miss from our old software but some of the features we gained by switching to Kareo mostly make up for the difference.

Avantages: The main reason we were drawn to Kareo was it's API. It helped that it is cloud based and user friendly but our focus was on the ability to get the data out for use in reporting and our proprietary software and we were able to do that with Kareo.

Inconvénients: The canned reporting is okay but most of the reports export to excel in an unusable format (or at least a difficult to use format with filler cells and merged cells).

Great EHR with room for improvement for natural healthcare providers

Publié le 12/08/2019
Teegan F.
Owner
Hôpitaux et soins de santé, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Using Kareo has been a overall great experience. It does almost everything we want it to do well, and the few things it needs to improve it at least allows you to do partially.

Avantages: I love the layout of Kareo. The dashboard is great and offers a lot of functionality while still looking clean and professional. The clinical portion is great as it shows all the sections of the note on one page. The ability to add and remove sections is also very useful. The interaction checker is nice, but needs improvement. The iPad app is really slick and I preferring using it when adjusting my patients (Chiropractor), as it allows me to quickly tap on each segment I'm adjusting from a list.

Inconvénients: There is very little support for natural products/supplements in Kareo. You CAN make it work, but it's definitely not easy - requiring manually entering every single product you wish to recommend in the "Drug Favorites" section.

Great software for billing but the EHR could use some polish

Publié le 01/03/2019
Rahul G.
Physician
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: My overall experience with Kareo is very good. We use them for our software and practice management. I’m not using the EHR as it is not included with the package and there are some limitations for my specialty when participating in the MIPS
.

Avantages: The software is web-based and very easy to use on the iPad as well as any other format that supports the browser.
It is easy and intuitive to use and everything is well laid out.
You can access the data most of the time you’re only limitation is the speed of your browser
The software is web-based and very easy to use on the iPad as well as any other format that supports the browser.
It is easy and intuitive to use and everything is well laid out.
You can access the data most of the time you’re only limitation is the speed of your browser The software is modular in that you paid for different modules from the E in charge of the software and practice management features
They have a great feature set. There always improving and adding more functionality.

Inconvénients: There are too many marketing advertisements in my email for other features. The HR should be included for free if we do the practice management it doesn’t make sense to be forced to use another software. The practice management needs to have more versatility with the types of reports we can generate it is plenty of boilerplate template that should suffice most practices.
They need to have better support for doctors were trying to participate in there are too many marketing advertisements in my email for other features. Each shot should be included for free if we do the practice management it doesn’t make sense to be forced to use another software. The practice management needs to have more versatility with the types of reports we can generate at this point your boilerplate template that should suffice most practices.
They need to have better support for doctors were trying to participate in MIPS. They should be a QCDR.

Medical Billing Lead

Publié le 07/09/2016
Shelley G.
Billing Manager
Cabinets médicaux
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : SoftwareAdvice
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Ease of use. There is a lot of helpful educational information, and when you call the reps are very knowledgeable and sincere about helping you with your problem.

Inconvénients: When looking at payments entered daily, I would like to be able to scroll back and forth in the calendar rather than enter the dates. There is a daily report, but I just want to quickly scroll through the dates. This is one feature that would be nice, at least for me to quickly check to be sure all money is posted daily. The reps are very knowledgeable and willing to help you in most cases, except for one issue when I wanted to sign up for ERA's. It was not clear to me that there was a deadline and he closed my case before I faxed the forms. If he could have extended the timing, it would have helped- I also work in a different office, so I am not able to get doctor's signature immediately, and we were in the middle of integrating at the time. Also- your integration with P. Fusion- could be improved. The other systems PFusion integrates with are not so difficult with every character matching, etc., and this has been hard for our office. It is still new, so hopefully it will get easier. another thing I thought of- there are occasions where you have to delete or change a payment, and if you enter this before the insurance EOB comes in, and you find you need to change it, or apply some of this to another date of service, you can't easily delete payment information once it has been applied to a visit without having to delete all the claims data. This is unfortunate. I did speak with a rep who showed me how to copy the messages and re post in notes, but this is cumbersome if there are a lot of transactions. okay, I think that is enough feedback for today. I do love Kareo!

Almost 3 years of use and we still love it!

Publié le 12/07/2016
Gregory P.
Office Manager
Cabinets médicaux
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
4.5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
3.5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I came to our practice with no experience in health care and was immediately tasked with firing our 3rd party billing company and bringing everything back in house with Kareo. I had no experience in billing, patient demographics, insurance, posting payments etc. Within one week of our launch... we had the basics down and were able to seamlessly transition our single physician practice to Kareo. Payments were coming in within the first 30 days. We also have a linked EHR system so our claims are easy to do with our doctor able to have the DX codes all input at the clinical note stage and everything seamlessly transitions right over to billing. We are so fast at it that our previous day's claims are out the door by 10AM the following day. I love this system and the folks that support it.

Inconvénients: Some payers will make surprise changes in their EID that do not get updated into system tested into Kareo in a timely manner. It normally is discovered when payment posting gets out of whack and then it is discovered that the payer made a change in the technical date interchange. Then discovered that the change was not system tested in Kareo. It is a little bit of finger pointing on who is to blame for the interchange misses.... but don't get me wrong... when issue is discovered - they work to fix it - it just takes some time.

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