Qui utilise Kareo ?
Kareo est très populaire chez les cabinets médicaux de 1 à 10 prestataires et les entreprises de facturation médicale présentant 1 à 100 prestataires.
Description de Kareo
Avec Kareo Billing, aucun logiciel ne sera à même de surpasser votre processus de facturation interne. Ses applications web et mobiles aident votre cabinet à gérer facilement les patients et les complications potentielles qui accompagnent la facturation à l'assurance. Kareo est une plateforme éprouvée et approuvée par plus de 40 000 fournisseurs. Kareo Billing automatisera l'ensemble de votre processus afin de vous permettre de recevoir vos paiements plus rapidement.
Informations sur Kareo
Kareo
http://www.kareo.com
Fondé en 2004
Prix de Kareo
Kareo n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de Kareo est disponible à partir de 160,00 $US/mois.
À partir de
160,00 $US/mois
Version gratuite
Non
Essai gratuit
Non
Déploiement
Cloud, SaaS, web
Installation (Windows)
Mobile (iOS natif)
Formation
Formation présentielle
Formation en ligne en direct
Webinaires
Documentation
Ressources d'aide
Support en horaire de bureau
En ligne
Kareo - Fonctionnalités
Produits alternatifs
Logiciels les + demandés
Avis sur Kareo
Afficher 5 avis sur 513
Teegan F.
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Note globale5/5
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Facilité d'utilisation5/5
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Fonctionnalités4/5
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Support client5/5
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Rapport qualité-prix5/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 12/08/2019
"Great EHR with room for improvement for natural healthcare providers"
Commentaires: Using Kareo has been a overall great experience. It does almost everything we want it to do well, and the few things it needs to improve it at least allows you to do partially.
Avantages: I love the layout of Kareo. The dashboard is great and offers a lot of functionality while still looking clean and professional. The clinical portion is great as it shows all the sections of the note on one page. The ability to add and remove sections is also very useful. The interaction checker is nice, but needs improvement. The iPad app is really slick and I preferring using it when adjusting my patients (Chiropractor), as it allows me to quickly tap on each segment I'm adjusting from a list.
Inconvénients: There is very little support for natural products/supplements in Kareo. You CAN make it work, but it's definitely not easy - requiring manually entering every single product you wish to recommend in the "Drug Favorites" section.
- Provenance de l'utilisateur
- Publié le 12/08/2019
Shirley W.
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Note globale5/5
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Facilité d'utilisation5/5
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Fonctionnalités4/5
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Support client5/5
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Rapport qualité-prix5/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 19/02/2020
"Easy to learn and use"
Commentaires: When we first went to Kareo, we were coming off a system that had brought us to our knees: nothing worked right, clients were frustrated and we had no faith in things reported in the system. Kareo changed all of that for us--we were able to have reports we could trust, true transparency for the clients, and so many functions we were able to do more efficiently.
Avantages: We love that the software is intuitive, and we can teach a clinic how to use it (on a basic level) in about an hour. The reports are accurate and easy to use. We can set up favorite reports, and generally get help whenever we're "stuck"
Inconvénients:
Enrollments--getting providers enrolled properly and getting assistance with those enrollments. Also, we really dislike that they offshore their help desk. It's challenging to get someone who can help us when we get an offshore rep.
We also wish there was a better defined collections procedure/status in the system which would help us better monitor what's gone to collection.
We cannot bill UB04 charges for facilities out of Kareo.
- Provenance de l'utilisateur
- Publié le 19/02/2020
Asad M.
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Note globale4/5
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Facilité d'utilisation4/5
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Fonctionnalités4/5
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Support client1/5
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Rapport qualité-prix4/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Source : SoftwareAdvice
- Publié le 19/06/2020
"Very Poor IT support"
Commentaires:
Fair.
But there Tech support is horrible. This week from Friday , I lost the ability to send e scripts of controlled substances and it is not able to get in touch with anyone. This is not acceptable and frankly dangerous.
Avantages:
Easy to use
easy to use on tablets.
Inconvénients: Very poor Tech Support and E script ...
Réponse de l'éditeur
envoyé par Kareo le 01/07/2020
Hello Dr Mehdi, Thank you very much for providing feedback regarding your experience with both our software and our support team. We pride ourselves on both the knowledge and availability of our representatives, and we apologize that your experience was anything less than exemplary. We are committed to working with you towards a resolution regarding the current concern you've brought to our attention, and are interested in hearing your feedback in more detail regarding how our support team can improve.Someone from our support management team will be reaching out to you ASAP. We thank you again for sharing your input and look forward to speaking with you soon.
Best,
Kareo
- Provenance de l'utilisateur
- Source : SoftwareAdvice
- Publié le 19/06/2020
Mathew C.
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Note globale3/5
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Facilité d'utilisation3/5
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Fonctionnalités1/5
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Support client2/5
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Rapport qualité-prix1/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 04/12/2019
"Not good for our single-physician dermatology practice"
Commentaires: Not good. See my "Cons" list above. Unfortunately instead of month-to-month...the sales guy (who, after you sign up, you'll never hear from again) talked me into 1 year. Now I'm trying to buy out that year so we can go back to CollaborateMD...which was much more evolved...user-friendly...with features that actually work.
Avantages: Fairly easy to use on a daily basis for me as the physician, entering SOAP notes. I did like immediately entering ICD-10 and CPT codes right after seeing the patient and writing my note. Relatively inexpensive compared to other options
Inconvénients: Whew.... 1. I guess my expectations for a "success coach" were different from what they provide. If, during implementation you want to schedule time with your "coach," that person provides you a link to THEIR schedule and you find a time (usually at least a week away) and pencil yourself in. 2. Many ICD-10 and CPT codes for my specialty are not in Kareo when you go to create the superbill. It's been 2 years now....unacceptable. 3. To link to a lab or pathology...they provide you with a form which then gets sent to that lab. From there it's up to you to see that it happens. Both the hospital lab we use and UCSF dermatopathology were unable to link with Kareo. 4. The "voice reminder" feature is a really bad late '70's computerized voice. If it calls a patient and gets a voicemail...it begins talking as soon as it hears a voice (the message) so by the time the patient's recorder begins recording...the message is already almost over. The patient is left wondering what that computerized voice was and who called? 5. The visual accounting screen is really poorly laid out.
Réponse de l'éditeur
envoyé par Kareo le 06/12/2019
Hello Mathew, Thank you for letting us know about your experience with our system. We value any and all feedback about our software, as it helps us to continually evolve and improve our services. It is important to us that your practice is set up for success in every way possible, and our Success team is an important part of that process. In addition, our Support team is available and willing to provide immediate support if your Success coach is unavailable. We currently have a specialist assigned to your account, and they will be contacting you immediately to address your specific concerns.
Regards,
Kareo
- Provenance de l'utilisateur
- Publié le 04/12/2019
Carolynn N.
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Note globale5/5
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Facilité d'utilisation5/5
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Fonctionnalités5/5
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Support client5/5
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Rapport qualité-prix5/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 20/05/2020
"Great Software"
Commentaires: We have used Kareo for 8 years and its the best software that fits our practice!
Avantages: I really like the reports and its easy to use!
Inconvénients: Some features while using electronic posting to post medicare checks as secondary dont work properly
- Provenance de l'utilisateur
- Publié le 20/05/2020
