Pour qui ?
Les cabinets d'ostéopathie indépendants ou rattachés à des centres médicaux qui souhaitent optimiser leur marge, la rétention des patients, la conformité et l'efficacité de leurs locaux.
Notes moyennes171 avis
- Note globale 4.4/5
- Facilité d'utilisation 4/5
- Service client 4.5/5
- Fonctionnalités 4.3/5
- Rapport qualité-prix 4.3/5
Informations sur le produit
- Version gratuite Non
- Essai gratuit Non
Cloud, SaaS, web
Formation en ligne en direct
Service de support permanent (réponse directe)
Support en horaire de bureau
Informations sur l'éditeur
- Genesis Chiropractic Software & Billing
- Fondé en 1997
En savoir plus sur Genesis Chiropractic Software
Genesis a été conçu pour gérer efficacement les relations avec les patients et améliorer la rentabilité des cabinets médicaux. Le logiciel fournit une solution de planification, de documentation et de facturation certifiée ONC sous la forme d'un système complet de dossier médical partagé et de gestion de cabinet d'ostéopathie qui vous assiste dans tous les aspects de votre activité. Automatisez la grande majorité des activités de votre cabinet, y compris la gestion des relations avec les patients, la gestion du cycle des revenus, la conformité et la gestion des locaux.
Genesis Chiropractic Software - Fonctionnalités
- Certifié par le dossier médical partagé
- Dossiers patients
- Gestion des comptes patients
- Gestion des rendez-vous
- Gestion des réclamations
- Notes SOAP
- Évaluations des résultats
Avis les plus utiles sur Genesis Chiropractic Software
Publié le 14/05/2018
We've been with Genesis for over 10 years, need I say more? Consistent confidence in their service.
Dr. pilar L.
Commentaires: In the 10 years I've been in practice, I've never once had to worry about insurance billing and collections.
Avantages: Ease of use and customization to your practice. Nothing is missed from billing and collections to patient missed visits. Reports are awesome and everything you need is just a click away.
Inconvénients: The only thing I don't like is opening a ticket for any and all communication with the company. It makes sense that by doing it this way, every piece of communication is documented, but sometimes one just likes to pick up the phone. :)
Publié le 04/08/2016
Warning: Be Careful What You Ask For...
Commentaires: My overall experience has been ok. I was a little disappointed that when we took our billing in house that the system was not compatible with other clearing houses. I actually thought about leaving this software platform for another because if was priced a little cheaper and had better ease of use.
Avantages: Lot of features. Can create a compliant note. If you don't have a good billing person in house it does provide a good platform to get you up and running quickly.
Inconvénients: The system too many features and use of the system can get really confusing. I hate the training videos. The training videos are very slow and take too much time to watch. It would be more valuable to have a training seminar in a physical location that could answer all of your questions live and also have the presenter get you up and running.
Publié le 02/05/2018
The team gives great customer service.
Commentaires: It's practice management tools are second to none that I have used in the past. I have used Practice Fusion, ChiroTouch, and others. This is the most robust software that I've used.
Avantages: The vast number of features and customizations and custom reports we can have it generate. This is also my con because it's almost too much and it isn't intuitive. I compare Genesis to a PC with windows or Android. It works well if you have a high level of knowledge and know how to manipulate it. VS a Mac or Apple that you just open up and it begins working, you don't have to be an IT specialist to get the most out of it.
Inconvénients: The vast # of customizations. It's been over two years and i still discover tools that I didn't know existed. Perhaps it exists but i never saw it, but a complete manual helping to set up, teach new employees and customize to fit a growing or changing practice without having to open tickets all the time.
Publié le 12/11/2019
Genesis is a great asset to any chiropractic office
Avantages: I like the variety of functions the software offers. I was easy to learn the basics for my job, and I enjoy seeking out the billing team to learn more about the features and functions of this software.
Inconvénients: Sometimes I lose the headers of columns when I scroll down a page which makes it hard to remember what each column is when looking at totals.
Publié le 21/07/2016
Commentaires: I use various billing software systems and I am sorry to say this one is my least favorite. It is not user friendly - meaning I have a hard time finding what I need to do my job. I have completed tutorials, but still have many questions regarding the billing aspect. Too many tabs! If you change something in one tab you have to save or lose that info, even if you have an update in another tab. Posting payments is clumsy and demands i know various arbitrary numbers - 111 or 197 etc - to post correctly. Way too many insurance code choices - confuses the front desk and then we have patients with UHC or United Healthcare or United Heath Care - and then if the insurance code chosen is not set up correctly (which on the user end I do not know) i have a billing problem. I even find the tasks confusing - I still go to the home page to make a task - less confusing than the multiple choices in the task tab.
Does have access to all the information I need.
Internet based is super so I can access the account from anywhere.
Inconvénients: Not user friendly. Has its own verbiage that does not match industry standards or even your own training. This makes it cumbersome to find what i need. For instance, I need a month end report. Yours is called the A/R Money Transfer Type Report. But I don't go to reports-A/R for this report. I have to know to go to reports-reconciliations-month close-history-MTT. There are too many steps involved in processes. For a copy of an unmatched payment report I have to know to go to the picture at the bottom of the page, then do a control+a, then control+c, then paste into excel - but not just any paste - i have to paste special and text. Golly - just to get a working report? Too much information on the logs. I have to scroll and hunt to get to my last note because i have to get around extraneous information such as the address had the apt number updated, or the claim id number or it went from invalid to valid. Too much information that is not necessary in day to day operations. I would only need any of this if i had to research a problem.