Qui utilise GENKAN ?

Les agents immobiliers et les gestionnaires de locations de vacances qui gèrent des locations à court terme et de vacances et des biens locatifs à court terme.

Description de GENKAN

Genkan est une solution complète basée sur le Cloud pour la gestion des locations de vacances à court terme et de l'immobilier de vacances. La solution intègre tous les outils nécessaires, tels que le marketing par e-mail et SMS, la gestion des stocks, la comptabilité fiduciaire, l'enquête, les passerelles de paiement, les inspections dans une solution logicielle en temps réel. Elle est multilingue et multi devises. Genkan élimine le besoin d'acheter plusieurs progiciels qui, combinés, n'atteignent ni les fonctionnalités ni la productivité globale de Genkan.

Informations sur GENKAN

GENKAN

http://www.genkan.com.au/

Fondé en 2008

Prix de GENKAN

GENKAN n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation en ligne en direct

Ressources d'aide

Support en horaire de bureau

En ligne

GENKAN - Fonctionnalités

Logiciels de gestion hôtelière
Automatisation du marketing
CRM
Carte de fidélité
Comptabilité intégrée
Gestion de la maintenance
Gestion des employés
Intégration GDS et OTA
Point de vente (PDV)
Pour locations saisonnières
Prise en charge de plusieurs établissements
Propriété unique
Réservation en ligne
Séjour prolongé
Traiteurs
Base de données de propriétaires
Biens commerciaux
Calcul des pénalités de retard
Facturation
Gestion de l'impôt
Gestion de la maintenance
Gestion de site web
Gestion des assurances
Gestion des contacts
Gestion des frais
Gestion des portefeuilles
Gestion des propriétés résidentielles
Portail des locataires
Portail des propriétaires
Suivi de location
Suivi des locataires
Suivi des locations
Suivi des logements inoccupés
Traitement des paiements
Vérification de crédit
Communications avec les invités
Gestion de l'expérience invité
Gestion des commissions
Gestion des contacts
Gestion des fournisseurs
Gestion des leads
Gestion des ordres de travail
Gestion des réservations
Gestion des tâches ménagères
Relevés de propriétaires
Traitement des paiements
CRM
Gestion des promotions
Gestion des réservations de chambres
Gestion des taux
Notes de réservation
Réservation d'activités
Réservation de tiers
Réservations de groupe
Support client

Avis sur GENKAN

Afficher 5 avis sur 19

Note globale
4,5/5
Facilité d'utilisation
4,5/5
Service client
4,4/5
Fonctionnalités
Rapport qualité-prix
Colin B.
Principal
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 10/12/2012

"PMS - say goodbye to Console, Yes Bookit!"

Commentaires: It'll save you time and money, and give your staff, owners and users a clean experience. Try it out!

Avantages: The defining thing about GENKAN is that it covers all your bases. No need to subscribe to Console and Yes Bookit, then upload backwards and forwards. GENKAN provides built in Trust Accounting, real time bookings, web integration and an owners section with real time transparency. User Friendly front end for booking, and heaps of property management back end for cleaners, owners, consultants etc. Continual upgrades of modules, these guys listen to operators and to what they need.

Inconvénients: No channel management as yet - but its coming.

  • Provenance de l'utilisateur 
  • Publié le 10/12/2012
Helen T.
Boss Lady
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    Sans note
  • Support client
    3/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 31/01/2014

"Genkan Property Management - an all in one package"

Commentaires: Having tried 4 property management software programs over the past 7 years of operating my business is was an absolute blessing to find ONE programme that was dedicated to the management of Holiday Homes. As this is a very different business model to hotels, Bed and Breakfast, motels or holiday parks...there was nothing on the market that ticked all the boxes for individual property owners, housekeeping management, maintenance management, bookings, automation of communication, and most importantly ACCOUNTS!! All other PMS software on the market seemed to be real estate based, or hotel based, but nothing that sung out for all aspects of our industry of Holiday Home Accommodation. I have only just scratched the surface with the available functionality with this programme, so I am looking at the growth ahead with some great relief, in the knowledge that both the system and my business will evolve together. The only thing that I personally would have loved to have from the system is a printable manual (or a separate disk) so that during the learning and setup stage I could have had a reference manual 'on hand' which took me step by step through the process of getting set up and up and running. I found that by having youtube video, help button, messenger, and phone support all a bit disjointed for 'me'. and confusing as some of the 'help button' information was out of date or not there (obviously functionality has been added along the way but not all the 'help' added with it)......some others may have found that the process of setup and training easier, but for me (as I work alone) I found it hard. I needed something with a step by step, hand holding... more a Genkan for Dummies approach!! Other than that. LOVE this software and I have renewed vigor and enthusiasm for my business and the future ahead, because of Genkan.

  • Provenance de l'utilisateur 
  • Publié le 31/01/2014
Sian W.
Managing Director
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    Sans note
  • Support client
    3/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 19/02/2014

"Changed the way we operate our business"

Commentaires: Genkan has changed the way we operate our business to such an extent that we have been able to remove 70% of our administration and automate what we do. This has allowed us to grow our business almost 100% since the installation of the system 12 months ago.
The product is extensive and there are many areas that we still have not come to grips with and there are some restrictions for our business but overall the product suits our needs.
Would love to see some clearly defined support notes and better initial training to assist in setup as it can be quite daunting.

  • Provenance de l'utilisateur 
  • Publié le 19/02/2014
Joyce J.
Business Owner
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    Sans note
  • Support client
    4/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 02/09/2015

"Wonderful to have reservations & trust accounting in the one system- We love it!"

Commentaires: Our business moved from 2 systems (reservation & trust accounting) to the one with Genkan. This was a huge project for us to embark on having to move bookings, payments, users, fifty properties etc , from 2 systems to one. It was (as expected), a very bumpy road for us at the start. It was difficult to grasp the method in which Genkan collates & processes information entered at setup level , and how this is applied later on at a working / operational level and in sync with how our booking agency operates.
Two months down the track and we are loving it! It has been fantastic having the reservations and trust accounting all in the one spot. We can now appreciate the difficult setup time and how this enables the system to work seamlessly. Alot of our processes are now automated which is FANTASTIC! We may be looking at taking some more properties on our portfolio as a result of this. It may be to too soon to tell, but at this stage we think the system (and new Genkan website that came with it) may be generating more bookings for us.
We had a training mananger that trained us each week for about six weeks which was invaluable. If we did this again with the knowledge that we have now, I would suggest to Genkan that they set out to gain more information on the new client in how the agency is setup etc and perhaps have their development team do some of the setting up as part of the overall service. Although we are somewhat technically savvy- I would think that for those who are not, the setup could become daunting without the adequate support

  • Provenance de l'utilisateur 
  • Publié le 02/09/2015
Allan R.
Principal
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    4/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 10/03/2014

"Montville Real Estate likes Genkan"

Commentaires: I have purchased the business, Montville Real Estate with the Genkan system in place for our holiday bookings.
This system offers us all that we need for offering great customer service to our holiday clients. The communication system is excellent and allows us to monitor the payments and ensure that all is running smoothly. With book and pay online option activated, Genkan provides our clients with options as well as ensuring that payments are made on time.
We would have preferred a full trust accounts system however we are forgoing this preference in order to have an easy to use, email friendly, pay online system that has property management capability. All in all a good system that we would recommend as there are no systems available that do what Genkan does.

  • Provenance de l'utilisateur 
  • Publié le 10/03/2014