Pour qui ?

Ideal for small Billing Services, from one to 10 billers. Includes separate eBilling, Scheduling, Patient Database for each doctor. 1st database included; $1,000 for ea. additional. Unlimited support.

Notes moyennes

13 avis
  • Note globale 2.5 / 5
  • Facilité d'utilisation 3 / 5
  • Service client 2 / 5
  • Fonctionnalités 2.8 / 5
  • Rapport qualité-prix 2.6 / 5

Informations sur le produit

  • À partir de 4 500,00 $US/unique
  • Version gratuite Non
  • Version d'essai gratuite Non
  • Déploiement Installation (Windows)
  • Formation Formation présentielle
    Formation en ligne en direct
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Medical Mastermind
  • https://medicalmastermind.com
  • Fondé en 1984

En savoir plus sur Medical Billing Services

Mastermind practice management software combined with our medical billing services enables us to identify the redundancies, the hemorrhaging, the inefficiencies and wheel spinning that reduce your practices profitability.
We understand every facet of billing and have the professional management and resources to stay on top of issues ranging from updated provider errata sheets to changes in patient status, efficacy and efficiency are assured. The results is a more profitable practice.

Medical Billing Services - Fonctionnalités

  • Avis de versement
  • Clôture de réclamations
  • Devis
  • Gestion de cabinet
  • Gestion des demandes de paiement
  • Gestion des réclamations
  • Historique des factures
  • Saisie de codes et de frais
  • Suivi de la conformité
  • Tableau de bord personnalisable
  • Vérification des assurances

Avis les plus utiles sur Medical Billing Services

Horrible experience. Saw a 40% drop in gross income because of them.

Publié le 17/03/2016
Marc K.
Doctor
Cabinets médicaux
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
Source : SoftwareAdvice
2/5
Note globale
1.5 / 5
Facilité d'utilisation
2 / 5
Fonctionnalités
1 / 5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Great initial demonstration. Actually had me convinced that this system would be good for us. I was fooled.

Inconvénients: Horrible customer support. Always told that their support lines are closed (we are on Pacific Time, they are on East coast time). After 2 PM, zero support. No after hours support. Support team member's voice mails are always full. We started with them in October 2015, and I am writing this review in March 2016. You would figure that 4 months would be enough to get our billing working. My gross income has dropped by 40% (4 months prior to starting with them, compared to 4 months after starting with them). Their servers are on Central Time, so our wait times are always off by 2 hours (patients that are placed in a room have suddently been there for 120 min). There is absolutely no option to enter address for non-US patients. So if we have a non-US patient (which is not unusual for our practice), we have to enter our own business address, otherwise we can't close the visit for the patient. We were told this would be fixed soon (5 months ago). We have had major issues with billing, having been unable to get claims paid for Medicare Northern California. Their support staff were unable to figure out the problem, until my staff figured it out. They had the wrong PTAN number. When my staff tried to change it, they could not, as only the company could do that. When we called to get it changed, we were told our support was suspended because we did not make our final payment for the software. I tried calling them to let them know that our cash flow was almost non-existent because of being unable to bill insurance based on their errors, but I called at 1:55 PM PT, got only voice mail options, then when I tried calling back at 2 PM, had a new voice mailed that stated that they were closed! I am now at the point of wanting to call my credit card company to see if I can get reimbursed on the purchase price of this poor product.

Nightmare on EMR street

Publié le 12/10/2017
Kenneth R.
Physician
Cabinets médicaux, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : SoftwareAdvice
2/5
Note globale
5 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
1 / 5
Support client
2 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Look for something else if you are interested in anything like quality improvement, PCMH, etc.

Avantages: Very easy interface for entering patient data. Quick learning curve. Intuitive design along classic SOAP note format.

Inconvénients: Very poor analytics and reporting from EMR Side. Not horrible from billing but not great there either. Performance nightmares abound due to poor infrastructure of remote servers.

Medical Mastermind is a great system to get started with

Publié le 23/01/2018
Utilisateur vérifié
Administrative Assistant
Hôpitaux et soins de santé
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Medical Mastermind is very basic, easy to learn and use. It has a great interface and is very functional.

Inconvénients: Customer service has been difficult to get ahold of and resolve issues we've had. The software itself works well but we have had trouble with the support staff.

The software is adequate.

Publié le 08/03/2018
Taryn B.
BUSINESS OFFICE MANAGER
Cabinets médicaux, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
Source : SoftwareAdvice
3/5
Note globale
5 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
3 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: This system is very user friendly. The categories to choose from are self explanatory. You do not have to do much clicking.

Inconvénients: The reports are not that detailed. Customer service is hard to get answers from. You do not have the option to E-Scribe narcotics.

Nice Program

Publié le 20/07/2018
Gina T.
Office Manager
Cabinets médicaux, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
Source : SoftwareAdvice
4/5
Note globale
2 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: It was fairly easy to use


Inconvénients: I took a long time to get used to this program

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