iCapture

iCapture

par iCapture

Qui utilise iCapture ?

Pour exposants de salons commerciaux, organisateurs d'événements ou bornes interactives dans un commerce de détail.

Description de iCapture

Application iPad, iPhone et Android avec saisie de carte de visite, lecture de code-barres, codes QR et badges, saisie sur borne, fonctionnalité en ligne, hors ligne, exportation de données au format CSV, reporting en temps réel, création de branches, branchements conditionnels. On trouve parmi les partenaires d'intégration Salesforce, Pardot, Marketo, Eloqua, Infusionsoft, MailChimp, Constant Contact, iContact, aweber, MySQL.

Informations sur iCapture

iCapture

http://www.icapture.com

Fondé en 2002

Prix de iCapture

iCapture est disponible en version gratuite et propose un essai gratuit. Voir plus d'informations concernant le prix de iCapture ci-dessous.

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

iCapture - Fonctionnalités

Logiciels de lead management
Distribution de leads
Gestion des campagnes
Gestion des pipelines
Lead nurturing
Lead scoring
Outils de prospection
Saisie de leads
Segmentation de leads
Suivi des interactions
Suivi des sources
Distribution de leads
Extraction de données
Formulaires en ligne
Lead nurturing
Lead scoring
Lecture de cartes de visite et de badges
Notifications de leads
Qualification de leads
Tableau de bord
Gestion des formulaires
Gestion des études
Imagerie de documents
Indexation de documents
Piste d'audit
Saisie de données
Saisie décentralisée
Saisie à distance
Suivi des dossiers
Vérification de données

Avis sur iCapture

Afficher 5 avis sur 10

Note globale
4.6/5
Facilité d'utilisation
4.2/5
Service client
4.9/5
Fonctionnalités
4.3/5
Rapport qualité-prix
4.8/5

From My Initial Phone Inquiry to My Panic Phone Call an Hour Before Show Open, Their Service Was A++

Publié le 25/05/2017
Christopher M.
Trade Show Specialist
Automatisation industrielle, 5 001-10 000 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: More qualified leads, an organized system for sorting and distributing the leads we did get and the ability to instantly send information to a customer requesting it on show site at a kiosk

Avantages: Our sales team is made up of a small group of young, eager college grads and well over a hundred industry veterans, many of whom have worked for our company for 30 years or more. Contact information collected at trade shows has historically been written on paper and then remained in the hands of the salesman lucky enough to collect it, allowing no way for our corporate team to know if sales could be linked back to any certain show. The iCapture Software provides the PERFECT solution for all of these problems. It's clean look and simple operation offered our older employees an unintmidating experience as they incorporated technology for the first time and it's feature-rich tools and seemingly endless array of customization options engaged even the younger more tech-savvy. One customization option is the ability to create and program your own list of qualifying questions. We formed groups combined with both new and veteran members of our sales team and tasked them with providing the most important questions to ask to determine if each visitor to our booth was a buyer, a browser or not interested in our products. On show site, the ability to scan both badges and business cards meant that the team was able to engage with more booth visitors than in years passed. The numerous options for sorting and distributing the data collected meant that a master file could be maintained at our corporate offices and copies easily sent to the salesperson responsible for capturing it.

Inconvénients: The iCapture software provides so many ways to customize it's proponents to each company's individual needs that it is honestly difficult to find something not to like about it. The only area I struggled a bit with was the photo management system and the struggle was more user created than a software flaw. We wanted to take advantage of the apps ability to push product information instantly via email to customers who request it. In order to do this for the 29 components we showed, I uploaded a substantial amount of photos and documentation. When the time came to link possible requests and responses to the pictures and documentation that would be sent, I realized that I should have used the option to create new folders and upload these pieces keeping those needing to be grouped together organized within these folders. Instead, all of the items I uploaded were now alphabetized in the one main folder and the task of once again grouping the items needing to be sent together became very time consuming. The software provided a way to keep the items organized but I wasn't clearly presented with this feature nor did I easily find instructions on how to accomplish the task. This learning curve was in no way enough to alter the way I feel about this amazing software and the outstanding level of customer service that is provided by Ed and the iCapture Team.

Great for quantity leads and follow up

Publié le 24/12/2019
Margaret M.
Sales Manager
Biens de consommation, 13-50 employés
Temps d'utilisation du produit: Essai gratuit
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Great for large amount of leads, say conventions or meet and greets. Great follow through system.

Avantages: So much functionality and super easy to use. Designate your lead funnel path and it alerts u of when to follow up and who you’ve forgotten. Great for transferring from a paper based sustem

Inconvénients: This is best for a gigantic amount of leads, like I’m about to use this at CES, but it really is quite tedious for a smaller amount of leads. And I can’t quite figure out how to maximize it for cold calling.

Great for sales!

Publié le 07/09/2019
Travis W.
Reviewer
Médias en ligne, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: My overall experience with iCapture has been wonderful. I don't have a bad thing to say about it.

Avantages: I like gaining insights and analyzing trends. I also like seeing the quality of the leads hour-by-hour. This is amazing for sales among other things.

Inconvénients: There is nothing I dislike about iCapture. I like everything that it has to offer. Its very easy to use.

Disappointing and Misrepresented

Publié le 19/03/2019
Utilisateur vérifié
Event Marketing Manager
Ressources humaines, 1 001-5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
3/5
Note globale
2/5
Facilité d'utilisation
2/5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: It was nice to have one software that we could use across all shows and know that our teams could be aligned to one instance

Inconvénients: The company claimed several API's they did not actually have; it did not save us money to use this over paying each show directly; the content did not link into Eloqua the way we were told it would in the selling process. Overall very disappointing. Might be useful for baby startups

iCapture has saved us money and added functionality

Publié le 29/03/2017
Patti C.
Sr Marketing Specialist - Corporate Events
201-500 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have been using iCapture for nearly a year. It is so easy to use! It is very efficient and has saved us money (vs rental of lead retrieval units at events we attend). We are now also able to electronically collect leads at shows that do not offer lead collection systems. In addition, we have successfully integrated iCapture with Eloqua, which we also have integrated with our CRM so leads are automatically added to our system. It has been a huge help in tracking leads and we can now better determine the value of events we attend. This is a huge win for our marketing team!

Avantages: Ease of use, cost efficiency

Inconvénients: Does not easily integrate with some shows' scanning systems