Qui utilise SoGoSurvey ?

Des utilisateurs individuels aux décisionnaires, en passant par les petites entreprises et les chercheurs sophistiqués. Le logiciel est robuste et évolue selon les exigences des utilisateurs.

Description de SoGoSurvey

Logiciel de sondage le mieux noté sur Capterra, SoGoSurvey est à la fois puissant et facile à utiliser.

Plateforme complète avec un support 24h/24, 7j/7 par téléphone, chat et e-mail, SoGoSurvey aide les clients à améliorer l'expérience client, à recueillir des opinions sur les produits et à développer la motivation des collaborateurs en mettant l'accent sur la transformation des données en informations.

La solution fournit les fonctionnalités les plus complètes pour les entreprises qui traitent les opinions comme une partie essentielle à la croissance de leur activité.

Inscrivez-vous pour obtenir un compte de version d'essai gratuite ou demandez une démonstration.

Informations sur SoGoSurvey

SoGoSurvey

http://www.sogosurvey.com

Fondé en 2009

Vidéo de SoGoSurvey
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Présentation des tarifs de SoGoSurvey

Consulter les tarifs

SoGoSurvey est disponible en version gratuite et propose un essai gratuit. La version payante de SoGoSurvey est disponible à partir de 299,00 $US.


À partir de

299,00 $US

Version gratuite

Oui

Essai gratuit

Déploiement et prise en charge de SoGoSurvey

Ressources d'aide

  • Service de support permanent (réponse directe)
  • Support en horaire de bureau
  • En ligne

Déploiement

  • Cloud, SaaS, web
  • Mobile (iOS natif)
  • Mobile (Android natif)

Formation

  • Formation présentielle
  • Formation en ligne en direct
  • Webinaires
  • Documentation

SoGoSurvey - Fonctionnalités

  • Bibliothèque de questions
  • Collecte de réponses hors ligne
  • Division des questions (question branching)
  • Enquête mobile
  • Enquête sur sites web
  • Logique d'évitement
  • Outils d'analyse de données
  • Prise en charge des fichiers audio, image et vidéo
  • URL d'enquêtes personnalisées
  • e-mail marketing

Outils de sondage : afficher la liste complète

SoGoSurvey - Logiciels similaires

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Avis sur SoGoSurvey

Lire tous les avis

Score moyen

Facilité d'utilisation 4,6
Service client 4,7
Fonctionnalités 4,6
Rapport qualité-prix 4,5

Évaluer le logiciel

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Écrivez votre avis !
Mavares P.
Docente Universitario
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 14/07/2018

"A good survey represents a clear business idea"

Commentaires: Save time and effort with the best results in your business

Avantages: The social sciences, as well as the disciplines related to trade and finance, build their research, results and conclusions using the different types of surveys. The SoGoSurvey platform offers a wide range of templates with their respective questions with a suitable format for the surveys, as well as the most common questions and answers, and the best thing is that it offers personalized design options, which allows you to distribute your surveys by different media. Then, complement your research with the reports module, which will allow you to analyze the data quickly and in real time through the reports module which can generate results in graphics, or if you wish, in diagrams of high professional level , which can be adjusted to your needs and requirements.

Inconvénients: Every good system, in any field, must be checked according to the real needs of the organizations, since, although there is a "basic" version of this system, which is free, it is important to evaluate if it is possible to cover all of them. and each of the corporate needs. In general, these versions are very limited, so it is advisable to contact the support staff, who are always attentive to your requirements.

  • Source de l'avis 
  • Publié le 14/07/2018
Cindy H.
Volunteer Coordinator
Arts de la scène, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 26/12/2019

"User Friendly Software and Responsive Company"

Commentaires: SoGoSurvey has exceptional customer service!!! This is the biggest reason I would choose to use SoGoSurvey. I LOVE the ease of building surveys, saving questions to use later, copying surveys to use again with minor edits, testing surveys, and looking at survey results. With the free non-profit upgrade we are able to get all the survey results we need to help our organization improve and meet the needs of our community. Downloading survey results is easy and the format of the results makes it easy to evaluate our results. Having used this survey company for a little more than a year, currently I have no reason to look for another survey company to use.

Avantages: Being able to save questions in a question bank, copy surveys to re-use after editing, and reviewing the survey before sending are wonderful features. I can send test surveys to others for review as well. Free upgrade for non-profit does increases our survey limit so we don't worry about losing survey results because we reached our limit. Customer service is the best with responses almost the minute you ask for help!!! This is huge for me! I hate waiting day(s) to get answers to solve problems I may encounter. I haven't had very many problems with SoGoSurvey, so I don't contact them often, but the few times I have, they have always responded promptly. We can download all the results we need, no need to print it all up in order to share with members of our organization.

Inconvénients: Getting a QR code was not as intuitive as SurveyMonkey, but their customer service easily bypassed this problem. The benefits of SoGoSurvey heavily outweigh the few things I liked slightly better about SurveyMonkey. The first year we applied for the free upgrade we needed to provide a review of their product. Because we had not used them before this was a problem, but the company was willing to work with us on this so that we could provide an honest review.

Réponse de l'éditeur

envoyé par SoGoSurvey Enterprise le 02/01/2020

Cindy, thank you for such a thorough review! We are so happy to support non-profits like yours.

I have passed along your accolades to our support team. I know they will be very appreciative! :)

  • Source de l'avis 
  • Publié le 26/12/2019
Milo S.
Sr. Director of Media Relations
Collecte de fonds, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 17/09/2020

"University fundraiser and SoGoSurvey"

Commentaires: We've been very happy with SoGo

Avantages: Surveys are easy to create and launch with a very intuitive interface. Even those on our staff who don't have a lot of knowledge of survey techniques find it very simple to figure out the type of questions they want to ask and how to create them. There is also an incredible variety of questions types to choose from and ways to display your questions and answers. The ability to set up branching and logic conditions may sound confusing, but SoGo surveys make it pretty easy to understand – you'll be revealing or hiding questions based on previous answers with ease. I also appreciate the ability to add images and multimedia options in order to engage survey takers. SogoSurvey also makes it easy to brand your surveys as your own. Every one of our surveys has our logo embedded at the top. I can also customize colors and fonts to match our brand. I'm impressed by the variety of ways you are able to see your results when the survey is complete. Reports can be customized to see as much or as little of the detail as you desire.

Inconvénients: Sogo has a great free version for nonprofits like our organization. But every year they lock us out without warning and you have to email to ask for a renewal. I wish they'd give you advanced notice that it is time to renew.

Réponse de l'éditeur

envoyé par SoGoSurvey Enterprise le 04/10/2020

Thank you for the thorough review, Milo! We are glad to hear how you have taken advantage of your ability to customize all stakeholder communication to match your brand! I will pass along all of your feedback to the team.

  • Source de l'avis 
  • Publié le 17/09/2020
Utilisateur vérifié
IT Professor
Services d'information, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    3 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    1 /5
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 30/01/2019

"Online survey tool that relies on most other competitors for it's product features"

Commentaires: Good for use, heavy on pockets!

Avantages: Customer support is the main thing that I can talk about this survey software.
There are a bunch of people who constantly reply to our queries and issues, and get them fixed at high priorities when required.
The overall user interface is decent, although, it cannot be compared to the other brands.
It provides a wide variety of functionalities and tools and thus seems really great as and overall application. (All under one roof).
However, this sometimes looks densely populated when you are looking for one specific function and you have a lot of ways to do the same thing.
Creating and distributing surveys is the most basic part, but the reporting features makes the application really stand out!

Inconvénients: It copies a lot of other survey tools and tries to replicate their premium functionalities.
The product management team seems to be pretty ordinary with their thinking and cannot go out of the box to widen the scopes of this application.
The tools are way too expensive and no comments on how their overall performance or scalability measures are!

  • Source de l'avis 
  • Publié le 30/01/2019
Chris R.
Board Chair
Gestion d'organisme à but non lucratif, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 21/10/2020

"Love the flexibility"

Commentaires: The responsive support is the very best I've experienced. I'm continually amazed at how quickly they are able to address my questions. Plus, they seem to be really engaged employees. In my previous life, we sold employee and 360 surveys that required highly skilled survey people. I'm able to create professional survey reports for the nonprofit organizations and I'm not a trained survey professional.

Avantages: The flexibility to design surveys to meet a variety of needs. I am a volunteer that helps to design surveys for several different nonprofit organizations. I have been able to meet every need with a combination of the Pro level and download features.

Inconvénients: I needed to upgrade to the next level to be able to do true 360 feedback surveys. I could work around this with the download capabilities and using Excel to fill the missing features.

  • Source de l'avis 
  • Publié le 21/10/2020