--- description: Visual-Eyes : qu'en pensent les utilisateurs ? Lisez les avis clients sur Visual-Eyes, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Visual-Eyes - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'optométrie](/directory/10038/optometry/software) > [Visual-Eyes](/software/127866/visual-eyes) # Visual-Eyes Canonical: https://www.capterra.fr/software/127866/visual-eyes Page : 1/2\ Suivant: [Page suivante](https://www.capterra.fr/software/127866/visual-eyes?page=2) > Solution logicielle de gestion spécialisée pour le secteur des soins oculaires. > > Conclusion : 27 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Visual-Eyes ? Visual-Eyes est la première solution logicielle de gestion de clinique pour le secteur des soins oculaires. La facilité d'utilisation, la stabilité des données et l'intégration complète sur l'ensemble des bureaux ont été des facteurs déterminants dès le premier jour. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 27 Avis | | Simplicité d’utilisation | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: SOTH - **Entreprise fondée en**: 1996 ## Contexte commercial - **Prix à partir de**: 99,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur) - **Langues**: anglais - **Pays disponibles**: Canada ## Fonctionnalités - Conforme HIPAA - Facturation médicale - Gestion des assurances - Gestion des dossiers patients - Gestion des rendez-vous - Gestion des réclamations - Graphiques - Portail libre-service - Pour les optométristes ## Intégrations (5 au total) - Global Payments Integrated - GoTo Connect - Helcim - Lens - Paystone ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels d'optométrie](https://www.capterra.fr/directory/10038/optometry/software) ## Catégories connexes - [Logiciels d'optométrie](https://www.capterra.fr/directory/10038/optometry/software) - [Logiciels de dossier patient informatisé (DPI)](https://www.capterra.fr/directory/20028/electronic-medical-records/software) ## Logiciels similaires 1. [RevolutionEHR](https://www.capterra.fr/software/124589/revolutionehr) — 4.5/5 (205 reviews) 2. [Liquid EHR](https://www.capterra.fr/software/143827/liquid-ehr) — 4.8/5 (56 reviews) 3. [iTRUST](https://www.capterra.fr/software/181958/itrust) — 5.0/5 (151 reviews) 4. [Crystal Practice Management](https://www.capterra.fr/software/91368/crystal-practice-management) — 4.4/5 (37 reviews) 5. [Eye Cloud Pro](https://www.capterra.fr/software/1021874/eye-cloud-pro) — 4.3/5 (19 reviews) ## Avis ### "Comprehensive system backed by people who care" — 4.0/5 > **Shaun** | *29 juillet 2026* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: I like its customizability. They have made it easy for doctors to create their own panels to make Visual Eyes their own. > > **Inconvénients**: I feel like I am not able to extract the data I need to make business decisions. I know they have come a long way in this regard and I have not fully implemented the changes they have made. I am hopeful that once I "catch up" on their updates, that it will do what I need it to do. > > Visual Eyes is a comprehensive system, their customer service is top notch and accessible by bot, phone, and email. They have an owner, \[sensitive content hidden\], who cares and is deeply involved in the operations of the compay. ----- ### "Comprehensive, intuitive EMR Built for Optometry" — 5.0/5 > **Amanda** | *7 août 2026* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: VisualEyes is intuitive and comprehensive, which makes it practical for everyday use in a busy optometry clinic. It brings together patient records, invoicing and billing, scheduling, communication, equipment integration, ordering, inventory, contact management, and reporting within one system. One of its biggest strengths is the support team. They are receptive to feedback and encourage users to share ideas and suggestions for improvement. I also really appreciate the personal touch of having team profile pictures available online. Being able to put a face to the person helping you on the phone or through support makes the experience feel much more personal. > > **Inconvénients**: Support ticket response times can sometimes be longer than we would like, although the addition of online chat has improved access to support. There are also areas where workflows could be streamlined. Some catalogue and contact information requires duplicate entry or multiple steps, and certain windows require users to expand several fields to access the information they need. Reducing these extra clicks and repetitive steps would make an already strong system more efficient for daily use. > > Overall, my experience with VisualEyes has been very positive. It is an intuitive, comprehensive system that supports most aspects of our day-to-day optometry clinic operations and patient care workflows. The system is easy to learn while still offering the depth needed to manage patient records, scheduling, invoicing and billing, patient communication, equipment integration, ordering, inventory, contact information, and reporting. I also appreciate that the VisualEyes team actively encourages user feedback and is available to help us find solutions for the digital requirements of our clinic. After working with the system extensively, I believe VisualEyes is an excellent EMR choice for optometry practices of varying sizes. ----- ### "Évitez-le à tout prix. L'interface est complexe et difficile à utiliser." — 1.0/5 > **Chris** | *25 juin 2015* > > Système horrible à utiliser. Il est instable et plein de bugs, son interface est excessivement compliquée, et la dernière mise à jour la rend encore plus complexe. Ce programme est embarrassant à utiliser devant un client. Le pire, c'est que ce programme ridicule se croit plus intelligent que la personne qui s'en va, alors qu'il est évident qu'il ne l'est pas. Le service client est là, mais les employés sont surchargés et il faut parfois deux ou trois jours pour qu'ils vous rappellent, même s'ils le font généralement. Le fait que le siège social soit situé à Red Deer, en Alberta, devrait être le principal indice que les créateurs de ce programme Mickey Mouse sont de purs amateurs. Par des ophtalmologistes pour des ophtalmologistes… Non, tenez-vous-en à ce que vous connaissez. ----- ### "Fantastic software with and an even more fantastic team behind it\!" — 5.0/5 > **Clare** | *24 juillet 2026* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: They pay close attention to what Optometry clinics truly need- with so much variation in scope and clinics these days that kind of attention to detail is paramount to success > > **Inconvénients**: Having too much choice sometimes\! there are so many things it can do I feel Im discovering new things about it all the time\! > > Every interaction with the VE team is always exceptional - Having a company you know you'll get things resolved when you call is truly priceless as a practice owner ----- ### "Our Experience with Visual-Eyes Software" — 5.0/5 > **Howard** | *29 juillet 2026* | Cabinets médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: Visual-Eyes support is truly outstanding. This is the third EMR for our practice and we've never felt as supported, with day to day questions and with new feature implementation. The fact that Visual-Eyes continues to improve and add new integrated features allows our team to be more efficient every year. In addition, Visual-Eyes simplifies our life in two ways: all of the integrated features For example, invoice payment with our POS, spectacle lens ordering with our labs, contact lens ordering, Telus portal insurance submissions, and now RFID frame inventory and GoTo VOIP phone connectivity. The newest feature allows integration of the Intake Form into the Exam module for more streamlined Patient Records. > > **Inconvénients**: The initial set-up is relatively complex. We took 5 full days with our trainers to ensure that our software and our team was as ready as possible to run smoothly on the first day with patients. The user interface of some of the modules have not yet been updated, though we anticipate that these changes will happen over time. > > Our overall experience has been tremendous. We were initially cautious about switching to Visual-Eyes because of the cost. The efficiencies and savings that we have seen, along with the day-to-day support with Visual-Eyes has made the transition worth every penny\! ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.fr/software/127866/visual-eyes?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/127866/visual-eyes) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Données structurées