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FaciliWorks CMMS
Description de FaciliWorks CMMS
En quoi FaciliWorks CMMS se distingue ? FaciliWorks est conforme aux différentes règlementations, offre de multiples options de déploiement et n'est pas basé sur des modules, ce qui signifie que vous ne serez pas obligé d'acheter des "options supplémentaires", comme le font d'autres fournisseurs. Choisissez le logiciel FaciliWorks CMMS pour gérer les actifs, la maintenance préventive et corrective, les outils, les fournisseurs, le personnel, etc. L'éditeur est en activité depuis plus de trente-cinq ans, vous pouvez donc être sûr qu'il sera disponible pour vous assurer de tirer le meilleur parti de votre investissement.
Qui utilise FaciliWorks CMMS ?
Petites et grandes entreprises manufacturières dans la plupart des secteurs d'activité. Disponible en tant que serveur sur site, en version hébergée et sur mobile.
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Avis sur FaciliWorks CMMS
Fantastic! Easy to use and create the PM's and work orders we need here.
Commentaires : PM's and WO's needed for co-workers. Records and ability to go back and see what was done during that PM or WO.
Avantages :
Easy to use. Creates PM's and work orders which can be printed out daily and all at one time. Has an inventory to log in parts and choose locations. Ability to add employees and select who will do what task for PM or work order. The program is excellent in PMs and work orders to track and keep records in the program or even from the printed copies.
Inconvénients :
I wish there was an easier way to better track inventory. That's about it. The way we have it setup makes it 100% useful for all PM or WO issues but not so much for inventory needs.
Réponse de l'équipe de CyberMetrics
il y a 7 ans
Thank you for your feedback, Jonathan! Please give us a call any time regarding your inventory tracking needs. I'm sure we can help you find a solution for that. 1-800-776-3090
Satisfying, ease of use, and great inventory compiler.
Commentaires : I have already expressed those feelings in the survey I just submitted.
Avantages :
Ability to write PO'S and tracking of those PO'S through every step of the process. Inventory control is reliable and the reports generated are a great help at the end of the year.
Inconvénients :
After six years of usage and several calls to customer support, I still do not have the ability to use the tax block on my PO form, and if I attempt to, the entire PO becomes locked and I have to discard it and start a new one. I cannot batch print work orders, but have to open and print each one individually...I inquired about that one too. I have to change the billing address on my PO'S each time I write one-(the street address and PO Box cannot both be saved). When I go to the PO listing page the dates are never posted with the PO#. When I begin to write a PO and I am ready to go to the line items tab, I don't have to be told by a little box, to go to the line items tab and list my items...an ill contrived, time consuming step in the program which needs to be removed.
Réponse de l'équipe de CyberMetrics
il y a 6 ans
Thank you for your FaciliWorks review, Richard. Your feedback is critical to ensuring future versions will meet the needs of our clients. I have created a case for you in our development system to alert our development team about those specific issues and allow us to address them in future builds.
I have worked at L3 for thirty years in Facilities and have been using Faciliworks for 15.
Commentaires : It tracks our equipment.
Avantages :
It can track our equipment. The only Pro is that it does track our equipment. I tolerate the program because I had no choice. Our corporate facilities people made a deal and require us to use it. You should not ask if you don't want to hear the answer. My first thought was to write None!
Inconvénients :
I think the program is too bulky and slow. I call it the Ogre program after Shrek the movie. Shrek told donkey that an ogre is like an onion. It has a lot of layers. In this case too many layers that we barely use. It's not user friendly and the only way to learn the system better is to get customized, expensive training. I think the manual is useless for a user.
Réponse de l'équipe de CyberMetrics
il y a 6 ans
James, Thank you very much for your response. We asked because we are listening-- we do want to hear the answers. We have a lot of features, and this can be overwhelming to some of our customers; especially those that need to utilize only a minimal amount of those capabilities. You will be happy to hear that,thanks to feedback from customers like you, we are working on new versions that will remove unnecessary clicks and navigation, and we will offer a version with fewer features for customers like yourself. Once again, thank you for taking the time to share your experience with our product, we cannot improve without feedback from customers like you.
Faciliworks has helped me keep track of the task I need to keep the shop running.
Commentaires : A more professional way to show how the maintenace is keeping up with PMs and Projects.
Avantages :
the software is very adaptible. It was easy to set up. I could easily add or subtract information and scheduling PMs was easy. Work orders help keep track of exspenses and record date and
Inconvénients :
It would be helpful if there was some videos of the best way to start entering information into the program. It would be nice to have some reports to see an overall look at how well the maintenance program is working. For some reason the month of september does not keep record of cost.
Réponse de l'équipe de CyberMetrics
il y a 6 ans
Thank you for your FaciliWorks review, Keith. Please tell me about your experience with our support team - we have made some changes recently and would like to ensure our efforts are providing the best level of support for you moving forward. Your product feedback is invaluable to our efforts and will help us make improvements to our upcoming versions.
FaciliWorks offers a lot of valuable features at a very reasonable cost. The support is excellent.
Commentaires : We manage all our assets and their readiness using FaciliWorks.
Avantages :
All the features needed to manage a companies maintenance are covered. The support and training staff are excellent.
Inconvénients :
The platform and interface is a bit dated and the custom report building needs to be simplified. A more intuitive process flow would help the novice user navigate the complex relationships between assests, preventative, corrective and recurring tasks.
Réponse de l'équipe de CyberMetrics
il y a 6 ans
Thank you for taking the time to review FaciliWorks, Jeff, and for speaking highly of our support team. We truly value your feedback and we will continue to improve our products through user experiences. If you ever need assistance, please don't hesitate to contact us at 1-800-776-3090.
