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Small to large manufacturing companies across most industries. Available in Onsite Server, Hosted and Mobile versions.

Notes moyennes

46 avis
  • Note globale 3.6 / 5
  • Facilité d'utilisation 3.3 / 5
  • Service client 3.7 / 5
  • Fonctionnalités 3.5 / 5
  • Rapport qualité-prix 3.5 / 5

Informations sur le produit

  • À partir de 69,00 $US/mois
  • Version gratuite Non
  • Essai gratuit Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • CyberMetrics Corporation
  • http://www.cybermetrics.com
  • Fondé en 1988

En savoir plus sur FaciliWorks CMMS Software

Over 12,000 facilities worldwide choose our software solutions to maximize productivity and asset uptime, optimize inventory, minimize costs and assure standards compliance. FaciliWorks CMMS maintenance management software helps you track, analyze and report on everything from assets and PM schedules to work orders, service requests, procedures, staff and purchasing at a single location or across multiple facilities around the globe. Master your facility's maintenance with FaciliWorks CMMS.

FaciliWorks CMMS Software - Fonctionnalités

  • Accès mobile
  • Facturation
  • Gestion des clés et des serrures
  • Gestion des stocks
  • Gestion des techniciens
  • Gestion des étalonnages
  • Maintenance préventive
  • Suivi de l'historique des services
  • Accès mobile
  • Facturation
  • Gestion des clés et des serrures
  • Gestion des ordres de travail
  • Gestion des stocks
  • Gestion des techniciens
  • Gestion des étalonnages
  • Maintenance prédictive
  • Maintenance préventive
  • Planification
  • Suivi de l'historique des services
  • Suivi des ressources
  • Biens commerciaux
  • Gestion de l'espace
  • Gestion des fournisseurs
  • Gestion des immobilisations
  • Gestion des incidents
  • Gestion des inspections
  • Gestion des ordres de travail
  • Gestion des stocks
  • Gestion des visiteurs
  • Gestion des équipements
  • Maintenance préventive
  • Planification des installations
  • Planification des salles
  • Pour écoles
  • Propriétés résidentielles

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Avis les plus utiles sur FaciliWorks CMMS Software

Satisfying, ease of use, and great inventory compiler.

Publié le 03/08/2017
Richard W.
Engineering/Mintenance Manager
Automobile, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
2 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I have already expressed those feelings in the survey I just submitted.

Avantages: Ability to write PO'S and tracking of those PO'S through every step of the process. Inventory control is reliable and the reports generated are a great help at the end of the year.

Inconvénients: After six years of usage and several calls to customer support, I still do not have the ability to use the tax block on my PO form, and if I attempt to, the entire PO becomes locked and I have to discard it and start a new one. I cannot batch print work orders, but have to open and print each one individually...I inquired about that one too. I have to change the billing address on my PO'S each time I write one-(the street address and PO Box cannot both be saved). When I go to the PO listing page the dates are never posted with the PO#. When I begin to write a PO and I am ready to go to the line items tab, I don't have to be told by a little box, to go to the line items tab and list my items...an ill contrived, time consuming step in the program which needs to be removed.

Réponse de l'éditeur

envoyé par FaciliWorks le 30/04/2018

Thank you for your FaciliWorks review, Richard. Your feedback is critical to ensuring future versions will meet the needs of our clients. I have created a case for you in our development system to alert our development team about those specific issues and allow us to address them in future builds.

Disappointed with the program.

Publié le 15/08/2017
Clifford T.
Maintance Tec.
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
3/5
Note globale
2 / 5
Facilité d'utilisation
2 / 5
Fonctionnalités
3 / 5
Support client
2 / 5
Rapport qualité-prix

Avantages: The wide range of format for the business. The ability to speak to someone in English when you need support.

Inconvénients: The program is very unstable most of the time. You are able to sign PM's without them being complete. Unable to get the inventory portion issues corrected by the support system in a timely manner. The log in feature does not put the curser in your name box. We had a Rep. come out for some hands on training when we first started using the program. He saw a lot of issues that we were having with the program and had no answers or solutions for us. We were told that he would report them and have someone get back to us. This never happened. We have had a pop-up that cannot be removed in the inventory portion for almost two months now. This issue has not been resolved in a timely manner. The log out tab was removed in the last update and you were to log out just by clicking on the red X at the top of the page. This only works about 15% of the time. And it shows you as being logged in twice if you re-sign into the program.

Réponse de l'éditeur

envoyé par FaciliWorks le 16/08/2017

Thank you for your FaciliWorks review, Clifford. We truly value your input. Please reply to this response so that I can get your concerns over to our Support manager and your cases escalated. Thank you.

Overall a good software for preventive maintenance

Publié le 14/05/2018
Paige V.
Methods Technician
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
3/5
Note globale
4 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
2 / 5
Support client
4 / 5
Rapport qualité-prix

Avantages: Easy to enter information when adding new assets, tasks and procedures. A lot of information can be kept in one software. Would be nice to have a software that can just manage internal preventive maintenance and not all the tools, parts, suppliers and contractors, etc.

Inconvénients: When changing or editing tasks the information does not automatically update in the procedures and assets. This all has to be done manually and takes a lot of time. Too many tabs for adding the same information. Also there is no option for selling an asset only options for inactive, scrap, lost etc.

Réponse de l'éditeur

envoyé par FaciliWorks le 16/05/2018

Paige,
Thank you very much for the great feedback--your input is critical to improving our products. We are working on newer versions that will simplify your day-to-day operations and we will even have a version without out all of the excess items you mentioned ( PM's without all of the elements you do not require.) Also, you mentioned FaciliWorks having limited options for Status categories (such as sold assets). You can change or add more status values in your FaciliWorks Configuration|Asset Status. Thanks again for taking the time to share your experiences with our product.

Faciliworks has helped me keep track of the task I need to keep the shop running.

Publié le 03/08/2017
Keith S.
Maintenance Manager
Matières plastiques, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
2 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
1 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: A more professional way to show how the maintenace is keeping up with PMs and Projects.

Avantages: the software is very adaptible. It was easy to set up. I could easily add or subtract information and scheduling PMs was easy. Work orders help keep track of exspenses and record date and

Inconvénients: It would be helpful if there was some videos of the best way to start entering information into the program. It would be nice to have some reports to see an overall look at how well the maintenance program is working. For some reason the month of september does not keep record of cost.

Réponse de l'éditeur

envoyé par FaciliWorks le 30/04/2018

Thank you for your FaciliWorks review, Keith. Please tell me about your experience with our support team - we have made some changes recently and would like to ensure our efforts are providing the best level of support for you moving forward. Your product feedback is invaluable to our efforts and will help us make improvements to our upcoming versions.

Software is fine but your service is worse .

Publié le 21/06/2016
Marilyn B.
201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
3/5
Note globale
2 / 5
Facilité d'utilisation
2 / 5
Fonctionnalités
1 / 5
Support client
1 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I always call for the support service asking for some modification or help for the setting, he said i need to purchase it, if i need an extra service call the sales for modification, the IT always said i need to contact our company IT, always suggest to pay more or purchase this or that, or request for training (pay again)

Avantages: I always eager to learn more on it by my self. but i need help from the expert creator of Faciliworks.

Inconvénients: Even the trainor cannot answer my queries

Réponse de l'éditeur

envoyé par FaciliWorks le 28/06/2016

Thank you for your feedback on FaciliWorks, Marilyn. Your comments help us identify areas in which we can improve our software and the user experience. Because FaciliWorks is highly customizable and configurable, we always recommend our onsite training services to make sure your get the best results out of the software and to ensure that it meets the specific needs of your company. Please contact us at any time or visit our website to get more information on the professional services we offer. We're confident that our services will resolve your issues.

Thank you.

CyberMetrics Corporation/
FaciliWorks CMMS/
info@cybermetrics.com/
1-800-776-3090

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