15 ans à aider les entreprises françaises
à choisir le meilleur logiciel
Description de Pointerpro
Vous en avez assez des enquêtes inintéressantes ? Vous n'êtes pas les seuls... Survey Anyplace se concentre sur la création de sondages et de questionnaires amusants, mobiles et interactifs. Le genre qui vous permet d'interagir avec votre public et qui laisse de la place à votre identité ou personnalité de marque. Ces enquêtes modernes séduisent les personnes interrogées. Il est facile d'interagir avec ces sondages (ainsi qu'avec votre public) grâce aux fonctionnalités mobiles ultimes. Vous obtenez ainsi plus de commentaires, et ils sont plus positifs !
Qui utilise Pointerpro ?
Professionnels du marketing et du service client, enseignants/formateurs, professionnels de la vente dans des entreprises de toutes tailles qui ont besoin de recueillir de manière attrayante l'opinion de leurs clients.
Où peut-on déployer Pointerpro ?
À propos de l'éditeur
- Pointerpro
- Situé à Edegem, Belgique
- Fondé en 2011
Assistance Pointerpro
- Chat
Langues
anglais, français, néerlandais
Pointerpro - Prix
À partir de :
- Oui, essai gratuit disponible
- Non, pas de version gratuite
Pointerpro n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Pointerpro est disponible à partir de 69,00 $US/mois.
À propos de l'éditeur
- Pointerpro
- Situé à Edegem, Belgique
- Fondé en 2011
Assistance Pointerpro
- Chat
Langues
anglais, français, néerlandais
Pointerpro en vidéos et en images






Fonctionnalités - Pointerpro
Avis sur Pointerpro

Great survey tool, 100% recommended
Commentaires : We started with primitive surveys like checkbox's and other very simple ones. After exploring SurveyAnyplace, our surveys became more complex, providing more value to us.
Avantages :
Survey Anyplace is the perfect survey solution, has more features than Survey Monkey or Typeform combined, the user interface is very easy to understand and navigate and help is always available in multiple forms. The possibility of downloading a custom PDF report for our respondents after taking a questionnaire is a gem that you can't find anywhere else in the survey software/assessment software space.
Inconvénients :
I haven't had any particular problems with the product yet, unlike with buggy competitors, survey anyplace seems to have their product well maintained.
Alternatives envisagées précédemment : Typeform
Pourquoi choisir Pointerpro : Buggy and expensive, lack of features
Logiciel antérieur : SurveyMonkey
Pourquoi passer à Pointerpro : More complex feature set and better price. Very easy to use.
Great product, highly recommend
Avantages :
Pointerpro is packed with features and options for survey building. They also offer the possibility to use custom coding for questions and they have a solid logic building system.
Inconvénients :
Their ReportR capabilities are really nice, but also hard to grasp. You need all the documentation + help from support to get a decent designed pdf.
Réponse de l'équipe de Pointerpro
il y a 12 mois
Thank you for the nice review. As we want to take into account our customer's feedback, we worked hard on improving our Report Builder feature. Since last week our renewed Report Builder went live. The drag-and-drop functionality has arrived and everything is way more instinctive and easy on the eyes! Our team has already prepared several resources for you to allow for an easy start with this exciting new development. Watch Anna's intro video --> https://www.loom.com/share/732abfc6ec4841f9befe831a76795d8c Create your first PDF --> https://help.pointerpro.com/en/support/solutions/articles/35000206019-create-your-first-pdf-with-renewed-report-builder
So happy with the tests we integrated into our product
Commentaires : I already recommended it to other teams in my company
Avantages :
Everything seems so easy ! And the result we delivered to our customers is very attractive
Inconvénients :
Adapting the reports to our very special requirements was a bit of a challenge
Alternatives envisagées précédemment : Google Forms, Sisense et Typeform
Pourquoi passer à Pointerpro : The capacity to generate personalized feedback and reports
Disappointed
Commentaires : I was originally excited to find the software as it allowed for offline collection. Set up was easy but once we started collecting information everything fell apart. I spent over 6 hours trying to get a hold of someone on their chat (as there is no other way to get a hold of someone) and then another long period of time (when up against hard deadlines) to get issues and questions resolved. After the first issue was cleared up (after a couple days) there was some sort of update ran that cause us to have to reset the entire app midway through our show (causing us a lot of stress). We didn't feel that Survey Anyplace was at all sorry about the amount of extra work and money it cost us. We had to expedite a new ipad to set up their app again (plus travel to and from our tradeshow), we had to have key management spend a lot of time trying to handle the issue with them, and had a large amount of angry customers during the few hours at the show we were no longer able to collect information (they were angry as each person we collected had a chance to win a prize). This cost us business and made the company look bad. The software looked nice but not worth the time of money so I would not recommend it.
Réponse de l'équipe de Pointerpro
il y a 7 ans
Hi Heather, I am very sorry to hear that you are not satisfied. For offline response collection, the successful operation of our app is dependent of a number of factors such as the cache & private browsing settings and the version of the browser. These critical factors were not sufficiently communicated to you. Given the impact that this can have, we have adapted our documentation and we will make sure to communicate this very clearly to future users. As for the issue resolution, we try our best to solve issues within the shortest time - I understood your issue was solved 3 hours after its discovery. It is true that we do not foresee 24/7 real-time support in our standard plans. In our experience, the level of support that we provide is sufficient for most users. That being said, a 24/7 hotline is certainly a specific support option for us to consider in the future, for users who need real-time support during trade shows or events. Wishing you all the best, Stefan (CEO)
Survey
Commentaires : it served its purpose well. it helped us create a great survey.
Avantages :
Ease of use and choices. Gave us many template options to choose from.
Inconvénients :
cost. Survey software are really expensive.