Pointerpro

Great survey tool, 100% recommended

Commentaires : We started with primitive surveys like checkbox's and other very simple ones. After exploring SurveyAnyplace, our surveys became more complex, providing more value to us.

Avantages :

Survey Anyplace is the perfect survey solution, has more features than Survey Monkey or Typeform combined, the user interface is very easy to understand and navigate and help is always available in multiple forms. The possibility of downloading a custom PDF report for our respondents after taking a questionnaire is a gem that you can't find anywhere else in the survey software/assessment software space.

Inconvénients :

I haven't had any particular problems with the product yet, unlike with buggy competitors, survey anyplace seems to have their product well maintained.

Alternatives envisagées précédemment : Typeform

Pourquoi choisir Pointerpro : Buggy and expensive, lack of features

Logiciel antérieur : SurveyMonkey

Pourquoi passer à Pointerpro : More complex feature set and better price. Very easy to use.

Great product, highly recommend

Avantages :

Pointerpro is packed with features and options for survey building. They also offer the possibility to use custom coding for questions and they have a solid logic building system.

Inconvénients :

Their ReportR capabilities are really nice, but also hard to grasp. You need all the documentation + help from support to get a decent designed pdf.

So happy with the tests we integrated into our product

Commentaires : I already recommended it to other teams in my company

Avantages :

Everything seems so easy ! And the result we delivered to our customers is very attractive

Inconvénients :

Adapting the reports to our very special requirements was a bit of a challenge

Alternatives envisagées précédemment : Google Forms, Sisense et Typeform

Pourquoi passer à Pointerpro : The capacity to generate personalized feedback and reports

Disappointed

Commentaires : I was originally excited to find the software as it allowed for offline collection. Set up was easy but once we started collecting information everything fell apart. I spent over 6 hours trying to get a hold of someone on their chat (as there is no other way to get a hold of someone) and then another long period of time (when up against hard deadlines) to get issues and questions resolved. After the first issue was cleared up (after a couple days) there was some sort of update ran that cause us to have to reset the entire app midway through our show (causing us a lot of stress). We didn't feel that Survey Anyplace was at all sorry about the amount of extra work and money it cost us. We had to expedite a new ipad to set up their app again (plus travel to and from our tradeshow), we had to have key management spend a lot of time trying to handle the issue with them, and had a large amount of angry customers during the few hours at the show we were no longer able to collect information (they were angry as each person we collected had a chance to win a prize). This cost us business and made the company look bad. The software looked nice but not worth the time of money so I would not recommend it.

Survey

Commentaires : it served its purpose well. it helped us create a great survey.

Avantages :

Ease of use and choices. Gave us many template options to choose from.

Inconvénients :

cost. Survey software are really expensive.