Qui utilise Classy ?

Classy travaille avec toutes les organisations à but non lucratif certifiées 501-c3. Ce logiciel permet aux organismes à but non lucratif de développer leur collecte de fonds en ligne, de mobiliser des communautés et de mieux impliquer les soutiens.

Description de Classy

Classy est une entreprise sociale qui crée des outils de collecte de fonds en ligne d'envergure internationale pour les organismes à but non lucratif, en modernisant l'expérience de don pour accélérer l'impact social dans le monde entier. Depuis 2011, plus de 4 000 organismes à but non lucratif ont collectivement collecté plus d'un milliard de dollars sur la plateforme Classy. Du financement participatif à la collecte de fonds peer-to-peer, en passant par l'inscription aux événements et la gestion d'événements, ainsi que les dons ponctuels ou récurrents, les organismes à but non lucratif de toutes tailles font confiance à Classy pour gérer toutes leurs collectes de fonds en ligne sur une même plateforme.

Informations sur Classy

Classy

http://www.classy.org

Fondé en 2009

Prix de Classy

Classy est disponible en version gratuite et propose un essai gratuit. La version payante de Classy est disponible à partir de 499,00 $US/mois.

À partir de

499,00 $US/mois

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Classy - Fonctionnalités

Logiciels de collecte de fonds
CRM
Don récurrent
Dons par SMS
Découverte de donateurs
Gestion des abonnements
Gestion des bénévoles
Gestion des campagnes
Gestion des donateurs
Gestion des dons
Gestion des enchères
Gestion des promesses de don
Gestion des subventions
Gestion des événements
Gestions des anciens élèves
Suivi des contributions
Traitement des paiements

Avis sur Classy

Afficher 5 avis sur 75

Note globale
4,2/5
Facilité d'utilisation
4,2/5
Service client
4,2/5
Fonctionnalités
4/5
Rapport qualité-prix
3,8/5
Claire B.
Director
Gestion d'organisme à but non lucratif, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 20/03/2019

"The best fundraising platform for our needs"

Commentaires: We have been using Classy for many years now, and have raised tens of thousands of dollars from our growing community of donors. Classy is incredibly easy to use, and has amazing support, even though we're on a completely different time zone to the support team! The peer to peer campaigns, which we use at least once a year, are super straightforward and look great even if you don't know what you're doing or could never dream of creating something from scratch. We also shopped around and truly found that Classy offers the most competitive rates for what we need. Thanks!

Avantages: Easy to use, and really prompt customer service.

Inconvénients: Nothing! We're really happy with our use of Classy. I'm sure there's more we could do to make the most of all the platform has to offer but right now we're meeting all our needs.

  • Provenance de l'utilisateur 
  • Publié le 20/03/2019
Nikicha N.
Development and Communications Coordinator
Organisme social ou civique, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 21/02/2019

"Simple, modern platform that makes processing online gifts a breeze!"

Avantages: We had been using Classy for a few years and then decided to switch to a different platform. That was a HUGE mistake. We ended up switching almost immediately (even paying for two platforms at once). We love Classy's modern design for it's fundraising and event pages. We love how simple it is to edit the design of these pages and doesn't require any knowledge of HTML or really graphic design experience. The best part of Classy is how smooth the integration is with Salesforce. While we have had some issues with certain data not being pushed in, the team is always responsive in trying to correct the error. The chat function is especially useful when I have small questions to ask. Additionally, I enjoy their blog posts and resource emails and can always count on their site to have resources to download for all our communication and fundraising needs. Overall we have had a great experience using Classy and will continue to use their platform to manage our online giving.

Inconvénients: We do wish there was a bit more flexibility in the kinds of things we can edit when designing campaigns but it gets the job done well as is. For example, we often wish to customize certain colors on one button vs. a theme but are unable to do so. Another small con is that we have donors who sometimes mail in their credit card information to us but with no email address. This means we have to use an email associated with our organization, which sometimes causes classy to join or replace users who have had that email associated with their record as well. This is just the nature of basing users off email addresses as well as our fault for not indicating that we need a donors email to process online gifts. This is usually pretty simple to fix.

  • Provenance de l'utilisateur 
  • Publié le 21/02/2019
Cyriac J.
Digital Campaigns Manager
Services environnementaux, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    1/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    1/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 20/11/2018

"Run away if you can"

Commentaires: Great if you are just starting with fundraising for your Org. Basic functionality bad customer service.

Avantages: Accepts international donation and recurring donations. But these are standard function any platform should offer

Inconvénients: Theme - only basic customization allowed . basically a single column form with all the fields. Assume that they clients can't add any code. Does not allow the best practice of using multistep forms
Does not acceptBank ACH or paypal
You cannot even add a paypal button in the form instead you have to stick in a custom section under the body making it look ugly
Cannot integrate tracking and analytics tools like Google Tag manager, optimize or hotjar
Account servicing is bad. Our account exec barely responds to messages

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 20/11/2018
Darryl C.
Founder
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Publié le 18/02/2020

"Classy review "

Commentaires: Brooke at classy was an amazing account person for us. All in all classy is great but we truly are a small company and needed a CRM built in.

Avantages: We really liked how user friendly it was for our fundraisers.

Inconvénients: We needed a CRM and also thought the cost was a little high. We moved to a org like classy that had a crm built in for less of a cost.

  • Provenance de l'utilisateur 
  • Publié le 18/02/2020
Utilisateur vérifié
Development Associate
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 18/01/2018

"Online Fundraising Made Beautiful and Easy"

Avantages: At my job, we administer a variety of charitable funds, many of which participate in different types of fundraising activities. Using Classy, we are able to tailor-make fundraising sites utilizing easy-to-use templates that address each of our donor's wants and needs. I often tell donors that their Classy page can serve as a stand-alone website for their efforts, which is wonderful for our grassroots groups who may not have money in their budget for a web designer or to buy a domain name. The customization allows us to add photos, change colors, and many other features, which result in some really gorgeous looking sites. Classy makes it easy to access donation information, which can be easily viewed when you log into the system as an admin and exported to an CSV file. They have an event-specific template which can be used to sell tickets or registrations to an event. Since you can export all the purchaser info, it allows you to go green with your ticketing -- there's no need for purchasers to print out the email confirmation they receive when you have easy access to all buyer info. In addition to the license fee, Classy does take a 1% fee on each online donation received. There is an option for the organization to pay the fee or for the donor to pay the fee. We ask our donors to pay the fee, and there has never been a complaint as fees are much higher on other comparable sites (EventBrite for ticketing, GoFundMe for crowd-funding, etc.).

Inconvénients: Overall I love Classy, but there are a few areas it can improve. The user dashboard is not the easiest to navigate through. It lists the names of donors and the amounts, but not what campaign they donated to. So you have to go to through your campaigns to find the donation. For an organization like ours which administers many Classy pages at once, this can be needlessly time-consuming. I love the custom options that each template has, but sometimes there are glitches. For instance, I was unable to upload a background image to a recent campaign page. But a quick email to customer service fixed the issue in a very short amount of time. Classy is constantly upgrading and adjusting features though, so I imagine they will work out some of these kinks in the future.

  • Provenance de l'utilisateur 
  • Publié le 18/01/2018