Description de iClassPro

Développé par des propriétaires d'école, pour les propriétaires d'école, iClassPro est une des meilleures solutions logicielles de gestion de cours en ligne pour les entreprises de cours de formation. L'abonnement à iClassPro comprend des fonctionnalités pour la planification des cours et des camps, le suivi des inscriptions, les communications, les comptes clients, l'inscription en ligne, le reporting, etc. De plus, l'équipe de support client de iClassPro se tient à votre disposition pour vous aider à chaque étape du processus.

Qui utilise iClassPro ?

Les entreprises de cours récréatifs utilisent iClassPro pour rationaliser leurs activités quotidiennes, offrir une plateforme d'inscription en ligne, améliorer les communications et augmenter la productivité sur le lieu de travail.

iClassPro Logiciel - 1 iClassPro Logiciel - 2 iClassPro Logiciel - 3 iClassPro Logiciel - 4 iClassPro Logiciel - 5

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Avis sur iClassPro

Note moyenne

Note globale
4,5
Facilité d'utilisation
4,2
Service client
4,6
Fonctionnalités
4,1
Rapport qualité-prix
4,4

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
58%
4
34%
3
7%
2
0%
1
0%
Chris
Chris
Owner/ Founder (É.-U.)
Utilisateur LinkedIn vérifié
Sports, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Gym Class Management Software

5,0 il y a 4 ans

Avantages :

iClassPro is perfect. The dashboard is easy to follow and the portal that the parents use is appealing and user-friendly. As far as our back-end, its extremely functional. From class rosters, to merchant services, to generating reports.... its everything we need. The app was just released, we have yet to use it, but I hope its as great as all the software online. And the flat fee rate is great, it does not increase with our increase in programs or enrollment. I highly recommend it.

Inconvénients :

None at this time. We have been waiting for an app to be developed for parents, and they just released that. Looking forward to testing it out .

Myles
Coach / IT (Australie)
Sports, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Simplifies Everything

5,0 il y a 2 ans

Avantages :

iClass combines so many features for such a great value. We use it everyday and it has made admin & management of all our classes so much easier.

Inconvénients :

Some menus can be a bit hard to find - with some aspects of customisation of the parent portal best done by a developer - but for most this isn’t an essential issue.

Kristin
Owner (É.-U.)
Sports, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

new Customer - having some doubts

3,0 il y a 3 ans

Commentaires : Overall the customer support has been very good in the areas that they can help us with. I am, however, very disappointed about being sold a product that once installed does not function for my company in the way it was described. See above.

Avantages :

I really like the clean look that it presents to our customers that are registering for our program.

Inconvénients :

We have found several problems that hopefully can be resolved. *The "make up" feature that we were sold on, in actuality does not function for our business at all - it is useless to us and we are still having to use our manual system. *we have had a problem with our selection of payment methods and our customers are still able to select a payment option (AmEx) that we do not accept and thus we are having to spend time and resources to correct what should have been automatic *The staff portal would be far more useful to us if we could post automatic messages to our staff when the log in to the time clock

Ryan
owner (É.-U.)
Services et installations de loisirs, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

If your process fits its great - otherwise beware!

4,0 il y a 2 ans

Commentaires : Love / Hate Relationship

Avantages :

It is easy to learn and use for our front desk staff. It has some useful reporting Billing is configurable but has its limitations Accepting credit card payments in an authorized / automated way is helpful The shining star is the support staff - they are very friendly, helpful, knowledgable and usually very quick to get back to us and help solve issues. Recently they have had their wings cut since they are no longer able to mass edit things for us - they now want to charge us $125/hr for "custom development". We don't have a lot of these type of requests (2-3 per year) but when they arise they are usually at the busiest times (billing & creating new schedules). So we are put in a tough spot and usually nots not worth paying hundreds to fix the issue, rather do it by hand but its a pain!

Inconvénients :

It can be very manual to set up or change your class schedule, your billing schedule. There is no integration so outside of your very initial setup - be ready to entry a lot of information by hand. They used to offer simple database help for free - like we collected a list of 60 leads email & phone numbers that we wanted to upload - they told us that would cost an additional $250 for "custom development". -BEWARE! Also they will try to lock you into using them a credit card processing provider at fees that are not so competitive. Shop around!

Andrew
Director (R.-U.)
Sports, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Amazing class management software

5,0 il y a 3 ans

Commentaires : In my opinion, iClassPro is the only solution for gymnastics/sports clubs which works with the way clubs actually run their businesses. It saves us hours every day. I looked at moving software when GDPR was introduced but no other software came close in features or ease of use for the end-user (parents). I was so thankful when iClassPro became GDPR compliant. I can't imagine not using iClassPro. The customer support is super and they actually solve your problems!

Avantages :

New features and improvements appear daily. The skill tracking feature allows all staff to see your school's curriculum and follow accordingly with video demonstrations. Parent's feel engaged with your business and the App brings together all of the stand-out features to report absences, make-ups, view progress and enrol in additional camps, classes and events.

Inconvénients :

Focus on iOS with the apps (staff portal, check-in kiosk) when Android devices are a cheaper alternative for businesses. Initial set-up can be confusing. Needs more automation for repetitive tasks - daily/weekly reports, email/marketing for new customers or lapsed and the skill tracking notifications to families.