Pour qui ?

Recreation management solution for small and medium-sized businesses which helps with improved customer service, reduction of operation costs, real-time program information and more.

Notes moyennes

40 avis
  • Note globale 4.7 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 4.9 / 5
  • Fonctionnalités 4.6 / 5
  • Rapport qualité-prix 4.8 / 5

Informations sur le produit

  • À partir de 2 895,00 $US
  • Prix Contact MyRec.com for pricing details.
  • Version gratuite Non
  • Version d'essai gratuite Non
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • MyRec.com
  • http://www.myrec.com
  • Fondé en 2003

En savoir plus sur MyRec.com

MyRec.com is an all-inclusive web-based software that will simplify your recreation management. It includes program management, facility reservation, point of sale, membership, online registration, robust reporting, and a top-notch support staff consisting of parks and recreation professionals.

MyRec.com - Fonctionnalités

  • Enquêtes et feedback
  • Entrée en libre-service
  • Formulaires personnalisables
  • Gestion des badges
  • Gestion des calendriers
  • Gestion des contacts
  • Gestion du marketing
  • Inscription d'événements
  • Inscription de cours
  • Inscription de groupes
  • Inscription en ligne
  • Inscription sur place
  • Suivi des participants
  • Traitement des paiements
  • Traitement des remboursements
  • Entrée et sortie
  • Facturation
  • Garde d'enfants
  • Gestion des abonnements
  • Gestion des contrats
  • Gestion des employés
  • Gestion des inscriptions
  • Gestion des installations
  • Gestion des ligues et des équipes
  • Gestion des locations
  • Gestion des événements

Avis les plus utiles sur MyRec.com

No Software out there is perfect but MyRec keeps trying!!

Publié le 14/10/2019
Donn H.
Pioneer Park Manager
Services et installations de loisirs, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: MyRec has changed our customer experience and provided us more management over our facilities and our revenues. We saw an increase in our Summer reservations and a huge decrease in that traffic in our office. This has allowed our staff to be more active with other projects. As a plus when we have had issues MyRec's customer Service is leaps and bounds above other software I have used. (Active, EZ Facility, RecTrac) I am very happy that I found MyRec so many years ago!

Avantages: Their customer service is top notch. Top down they all know their software and can help you find a solution that would make your life simpler. Our clients love online reservations and as a staff we love how easily folks can take care of their reservations, programming, and recreation needs from home. Increased awareness, and less traffic through our offices. Bonus all the way around. The financial reports are also super helpful showing how our income is broken down. Tells the story we need for our assembly.

Inconvénients: There are things that aren't perfectly smooth when trying to make reservations as an admin but it isn't a super pain, just wish it was even easier.

Intelligent, user-friendly software

Publié le 17/09/2019
Jaimie C.
Aquatic Supervisor
Santé, bien-être et fitness, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I love Myrec. It is the best software out there for myrec. They are always working to improve their software and they take customer feedback very seriously. If there is a way for them to improve, they will.

Avantages: I love the attention to detail that the software programmers use to make sure that their user base is satisfied. The platform does so many things that other systems just don't do. The ability to customize the program for your own facility needs is ever so important. The platform makes sense and can be used in so many ways for so many applications. The quality is very difficult to compete. The customer service is the absolute best in the industry. Everyone who works for myrec sincerely understands the customer needs and experience.

Inconvénients: I do not like that there is no ability to track and manage private lessons in the system. I also wish there were a way for the platform to be more interactive with users. I wish for staff communication and message board features. A virtual bulletin board and a way to customize the colors of the administrative dashboard. I would love to see pictures and more colors.

Recreational Programming Software Review

Publié le 26/09/2019
Nicole L.
Eecutive Director
Services et installations de loisirs, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall my experience has been a good one. I feel that the software is not the easiest to train new staff to use. Also, many of our families struggle to set up there account by themselves. There needs to be a simpler way for them to setup an account. When calling into the help desk everyone has always been very helpful. If they don't' know they answer they find out and call us back.

Avantages: The software has a lot to offer a small recreational organization. We enjoy being able to input all our programs into a easy to use site and then it creates the public website for us. The software also offers many different features that we currently use, facilities rentals, program registrations, program attendance sheets, email blasts, important notices, and more.

Inconvénients: As a larger organization we offer more programs than other myrec users and we have a tendency to stumble on more of coding/programming issues. It offers a scheduling software for team supports, but it is not user friendly and/or properly setup. We have gone to using free online software to schedule our team sports and then end up inputting the schedule into the system. I saved us over 8 hours or work. If you are the only one using a feature then your request to fix it goes to the bottom of the requests. The public has a

User Friendly MyRec

Publié le 11/06/2019
Meridith M.
Recreation Director
Services et installations de loisirs, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: My experience working with MyRec has been fantastic, the ability to track rosters, send email blasts, and sell activities using a credit card has allowed the Rec programs to grow and expand.
The accessibility of the support staff is incredible, knowledgeable, and patient

Avantages: The MyRec software is extremely user friendly. Navigating through the management side is well outlined and there are many "short cuts" to get things done quick and conveniently.
The ease of switching from management to public side is fantastic.
The favorites icon is my "favorite"!

Inconvénients: When I'm uploading a photo to my program page, it sometimes sets in between the sentence. I just need to double check before I move on.

Réponse de l'éditeur

envoyé par MyRec.com le 12/06/2019

We are glad you are enjoying the software. To help with aligning your program pictures, be sure to use the select a photo from the photo pool link instead of uploading it into the description box. You can upload any of your own photos to the photo pool to use within the site at anytime.

Exceptional customer service; very user-friendly program that is actually fun to work with.

Publié le 31/10/2017
Jeanine W.
Parks and Recreation Coordinator
Administration publique, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Total control of our recreation programs. Reports are right there when management requests them or if I need to look at the trends. When our finance department cannot rectify a deposit or credit, they come to me and the MyRec program gets the answer that they could not find. Email blasts are a great selling/advertising tool. Coaches having access to the rosters saves a lot of red tape at the administration end. The membership feature is perfect for our swim club and swim club staff easily scan in the members each day. Great to be able to see the attendance counts and actually to go back to see what days a particular member was scanned in.

Avantages: I like that if there is a feature that I am first experiencing, it is not difficult to navigate through the help section to figure it out on my own. I very much appreciate the mental security that if I cannot grasp it, there is always a friendly and knowledgeable MyRec staff member to help me.

Réponse de l'éditeur

envoyé par MyRec.com le 18/12/2017

Thanks Jeanine, it is great having you as a client!

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