RecDesk

Best Recreation Management Software I have ever used.

Commentaires : The customer service has been great and the software has been the most important part of sustaining growth in our Town programs.

Avantages :

I use the Point of Sale module for a park that has beach access and a snack shack. With using this feature we have tripled revenues over the last three years. It helps with inventory control in the snack shack, collecting daily admissions, and invoicing our cabin rentals. The program registration module also is very user-friendly and has put 99% of my registrations on the customer side which relieves me of a lot of administrative time.

Inconvénients :

I wish the user side had more customizable features to have a unique website layout. It is still a clean layout.

More Software Development

Avantages :

We like the simplicity use cases of RecDesk on the Admin Side

Inconvénients :

Community Side, there's a little too much going on; We wish that their was a community member training that we can give to parents; - Not having Discount Codes; and forcing organizations to put Fees online even if people have scholarships - No true Scholarship features (and we have to create workarounds) it would be nice if we put them in a scholarship everything we select would automatically fix or adjust pricing - Administrative Burdens: A lot of things in RecDesk can not be customized to the organization's needs, and we wish that we got to sit down with one of the Software developers and let them know our needs as an organization.

Going from good to great with RecDesk

Commentaires : Overall my experience has been positive, but with some letdown along the way. The product is good, but a few tweaks could be great!

Avantages :

Here is what is right about RD *please note that my interaction with RecDesk is only from a league managment perspective. -The Dashboard. Specifically the registration and payment tab. Historically we've never been able to collect payment upon registration for our leagues, which leaves us to have to turn into collection agents. -Ordering uniforms. This year my assistant was able to order uniforms in 30 min as opposed to our old system which took days -I like how easy it is to mass communicate (more on this below) -I like the flex calendar and the ease of access to the facility schedule -I like being able to see who is overdue in payments

Inconvénients :

Here is a few wrongs about RD -Not being able to upload a pdf or a premade practice/game schedule, or any important documents for that matter, for my coaches to see on "My Leagues". -Creating a practice/game schedule is extremely difficult. Having to go into each league individually and schedule each game is taxing. The user interface is difficult to understand for this process. Thus, we opted to create them outside of RD, and just import them as documents so that coaches could just access from their "My League" pages. When I learned that was not an option, I discovered just how difficult to create practice and game schedules. We abandoned this feature and just gave the coaches their stuff via email. To be fair, I / my training could be the issue. -The back of house user interface system is difficult to process visually. All of the main tabs and their subsequent tabs, plus the quick actions tabs on the right creates paralysis by analysis (this is subjective however) -I don't like how I cant send out one mass email / sms to all our leagues. I have to go into each individual league (like i said, it could be on my end) -Not a fan of how I can upload pictures of each coach on their profile or my personal profile for that matter -Not a fan of how difficult the process is change the look and fell of each landing page

North Augusta Parks & Recreation RecDesk

Commentaires : Excellent! The RecDesk team helped our department meet our deadline to go live and have been available to answer all our questions. Thanks to [sensitive content hidden] for all their assistance!

Avantages :

Simplicity for the entire staff to learn and helpfulness of the staff!

Inconvénients :

Getting PCI compliant with Clover Connect

RECDESK IS NUMBER #1

Commentaires : Amazing. I have used 4 different Recreation Software's over my career and I always support RecDesk.
Other professionals ask between different companies and I say go with RecDesk every time!
Easy choice go with RecDesk you wont regret it!

Avantages :

Customer Service: If I need anything at all or would like to change something I'm heard actions are taken quickly and always a friendly, helpful person on the other side of the phone/computer. How easy it is to use: On a customer and management basis, we don't call often into support because its so easy to use and updates happen and when they do we are notified and normally a video or explanation happens to learn the new features. Affordable cost for the product: It's affordable and covers all of our needs membership, credit cards processing, registrations, facility reservations, calendars, along with data for budget season and so much more.

Inconvénients :

I have used 4 different Recreation Software's and I always support RecDesk no cons! Easy choice go with RecDesk you wont regret it!