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POSIM
Description de POSIM
Si votre commerce de détail a besoin de plus qu'un simple système de POS (point de vente) dans le cloud, POSIM est la solution qu'il vous faut. Depuis plus de 30 ans, l'éditeur propose une solution hébergée sur site pour les magasins de commerce de détail. POSIM est idéal pour les demandes complexes et uniques en matière de stocks et regroupe toutes les fonctionnalités que la plupart des logiciels de caisse ne proposent pas. Votre commerce de détail a des problèmes avec son POS (point de vente) ? POSIM a la réponse.
Qui utilise POSIM ?
Petits et moyens commerces de détail provenant d'un large éventail de secteurs, notamment : commerce de détail général, vêtements, chaussures, accessoires, matelas et tissu, broderie, artisanat et loisirs, jouets, activités en plein air, vin et boissons/spiritueux.
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Avis sur POSIM
Scalable POS System for Mac OS
Commentaires : Very satisfied, as POSIM has been very stable, and the tech support has been top notch with our support plan. We have purchased several seats (1 Desktop and 1 Mobile), and it's been very effective.
Avantages :
This was one of the first advanced POS system made for MacOS, and still is one of the best POS software systems around. Over the years, the system has added may features needed for the scalability of my operation, as our inventory needs have grown.
Inconvénients :
The fact that you have to pay for integration with online stores like Shopify, and the inability to delete item cards in bulk (in inventory clearing or donations). Since we stock items that are limited in nature, and the item cards are no longer needed after being dormant after 1 year, we need a solution that eliminates the clutter in the database. However, the system functions fine with all the historical date still on the database, and not archived away.
Alternatives envisagées précédemment :
POSIM Saves Lives
Commentaires : Ok, maybe it doesn't actually save lives, but pretty darn close! We used POSIM Diamond for DECADES, far longer than we should have. We finally needed to upgrade because we were stuck using old technology for our cash registers.
Avantages :
*Reporting: This is VERY important to us. We need to be incredibly granular with reports, and POSIM has so many options for reporting. I'm always able to massage the data in whatever way I need. *Cost/Value: POSIM is incredibly inexpensive compared to competitors, even for high-end support and with a ton of registers and locations. At our university, our store, print shop, mail services, computer repair center, and chemistry department all use POSIM in one way or another. It's versatile! Support: Every time I've had to call support (which is more than I'd like to admit) they have either remoted into our computer and helped us directly or answered questions promptly. One time there was a MAJOR problem (I hadn't done an update when I was supposed to - my fault) and we had lost a bunch of data. It was technically backed up, but the technician actually restored the purchases, which made my life so much easier! It was right in the middle of a busy sale day, and they helped us so quickly.
Inconvénients :
A lot of our business has to weasel its way into a POSIM invoice. because the invoice fields are not editable or customizable, we have to use a field called "PO number" for an internal billing number and just accept that's what it is labeled as. We would love to be able to customize fields on customer cards and invoices but that is not available at this time. And really, this is a cosmetic problem, not a functional problem.
Frustration
Commentaires : Frustrating
Avantages :
I'm not sure. It has been a very frustrating product.
Inconvénients :
I am frustrated that I can NOT back date to do a billing cycle or to make necessary adjustments to this program. I will miss my niece's wedding on August 31 of this year as I HAVE to stay home to do my billing ON the 31st! While I understand your need to control everything about this program, it is very frustrating that my business is open 7 days a week from 7am to 7pm and support is not always available if I get a code that I have to call for. It is too bad we cannot do some things without getting a code to call support. I really would like the opportunity to back date at times so I do NOT miss family events or even the need to be somewhere else on the end of the month, without having to get my billing done BEFORE midnight or it will print the wrong date and close the period wrong.
POSIM has lost it - Look elsewhere
Commentaires : I have been using POSIM for 20+ years. I thought when we switched to their current version EVO, that is was very buggy, but for some years they seemed to have been developing updates and fixing issues and things were pretty smooth. In the last few years though, their customer support has disappeared and they don't seem to be upgrading anything.
Avantages :
POSIM has some powerful advanced features. But I would say for Mac OS version it is overall kind of clunky. They never built a top dropdown menu bar (which their legacy version had), and their collapsable side menu makes it very click heavy to open menu items/new windows. They do not seem to be fixing any of the issues that need addressing with the software, particularly the Shopify Linker web API, and have left us wondering if they might be more interested in their payment processing side of the business. (Which they will tell you is another company, but it's really not, btw. And it's the only payment processor their software supports, obviously.)But the reason I am writing this review is to let anyone shopping around know that their customer service has become basically non-existent. They will not answer phone or emails for days or weeks at a time on multiple attempts, and if you do actually get ahold of someone, getting follow through on anything is just about impossible, unless your store is just straight up broken, then they seem to take you seriously.If I could rewind I would have moved POS systems when they cut integration support for web platforms to Shopify only. Do not recommend.
Inconvénients :
Lack of support and lack of development.
Alternatives envisagées précédemment :
Insights
Commentaires : With thousands of Sku's and a lot of customers to keep track of, reliable POS software is a must to run a business smoothly, efficiently, and profitably.
Avantages :
We have been using this software in our LBMH business for 20+ years and have found it to be reliable, and the best choice for a business using the Mac platform. Once we got used to EVO we feel it is the best version so far. Very good search options, and customizable. Very good looking screens and easy on the eyes. Lots of good reporting features both standard and customizable. Overall a solid software system. We carry about 4,000 Sku's and EVO handles the inventory management easily. The PO Wizard is my favorite which saves me hours and hours of time and is very accurate. Customer service is aways willing to help if any problems do arise. We use POSIM on two sales registers and two management stations.
Inconvénients :
Need a signature pad for signed charge invoices to be attached directly to customer cards. End of the month statements, with signatures, should be able to be printed directly out of POSIM. This is a standard feature offered by most other software systems. Allow all fields on the Inventory card to be customized and a formula added. Allow invoices printed on 8x11 paper to print single line to save paper on the original and the customer copy. It already does the customer copy like that.
