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Description de RealTime-CTMS

RealTime Software Solutions, LLC est le leader mondial des systèmes de gestion des essais cliniques SaaS pour les sites, les commanditaires et les CRO. RealTime est un fournisseur qui offre une suite complète de solutions qui se combinent pour accroître votre efficacité. Le Site Operations Management (SOMS) comprend les solutions CTMS, SitePAY, TEXT, eDOCS et eSOURCE, toutes accessibles par le biais d'une MobileAPP facile à utiliser. RealTime propose également une solution de niveau entreprise pour les grands sites et les réseaux de sites.

Qui utilise RealTime-CTMS ?

RealTime Software Solutions, LLC soutient des sites de recherche et des réseaux de sites cherchant à accroître leur efficacité et leur rentabilité en rationalisant tous les aspects de leurs essais cliniques.

RealTime-CTMS Logiciel - 1
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RealTime-CTMS Logiciel - 5

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur RealTime-CTMS

Note moyenne

Note globale
4,9
Facilité d'utilisation
4,7
Service client
4,9
Fonctionnalités
4,7
Rapport qualité-prix
4,8

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
88%
4
12%
Gary L.
Gary L.
Chief Business Officer (É.-U.)
Utilisateur LinkedIn vérifié
Recherche, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

RealTime: It's Far More Than A CTMS

5,0 il y a 6 ans

Commentaires : Having so our processes and materials sensibly organized and readily accessible in one place has improved our overall efficiency. It supports our QA/ QC processes in ways that have allowed us to improve the quality of our data and accounts receivable. We are especially impressed with all the the staff at RealTime. The quality of training, support and maintenance has been excellent.

Avantages :

Great user interface, sensible workflow/ navigation and exceptional functionality aside, it was designed, developed and continues to be enhanced by people who have actually done clinical trials. This is evident in every aspect of the software. The whole product suite and related offerings, e.g., eDocs, eSource, SitePAY and Text are terrific, and for us it is evolving to be an overall Business Management System.

Inconvénients :

We would like to see more granularity in access privileges.

Lindsey
Study Start-Up and Regulatory Manager (É.-U.)
Cabinets médicaux, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

RealTime has been a big help for our finances!

5,0 il y a 5 ans

Commentaires : We needed a CTMS that helped us separate from our SMO and go into research on our own. This software helped us get set up and organized from Day 1, easing the transition to perform all administrative functions in house instead of outsourcing.

Avantages :

I love how the accounting side helps link patient visits to reimbursements. This has made my job so much better for AP/AR and tracking payments.

Inconvénients :

There is a learning curve, but once you get past that, it really is easy to use!

Philippa
Clinical Manager and Director (Nouvelle-Zélande)
Hôpitaux et soins de santé, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

NZ site review

4,0 il y a 8 ans

Commentaires : Finding our way around the system has been relatively easy. A few items are not that applicable to sites not based in US. An edit function on existing invoices would be a real bonus.

Avantages :

All trial information in one place for staff. Lots of fields for patient information is great too.

Inconvénients :

Would like to be able to add GST to our invoices. Would like to be able to amend invoices after created.

Réponse de l'équipe de RealTime eClinical Solutions

il y a 8 ans

Thank you, Phillippa, for your feedback. We love to listen to our customers and make updates to RealTime based on their needs. I am happy to tell you that Invoices are now completely editable in RealTime. Additionally, we are working on an update for our non-US customers to track government taxes such as GST. We hope to have this update deployed in Q1 of 2017. Please let us know if there are any other areas of the system that you would like to see improved to better suite your local environment.

Ashley
Clinical Research and Regulatory Specialist (É.-U.)
Recherche, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

RealTime at SRA

5,0 il y a 8 ans

Commentaires : RealTime is something of a go to at our company. Any time anyone has a question regarding a study, a participant, scheduling, our answer to each other is always, "did you check RealTime?" The best part is that through RealTime we're always able to get the answers that we need. And if it's not something we're sure RealTime can give us, the support staff is always more than happy to walk us through a feature that we may not have realized existed. We have been using RealTime for close to two years now, and through updates and additional features, there really isn't anything RealTime can't provide for us. In regulatory, I especially love the document feature. It centralizes a place for our consents and protocols so that when coordinators or the marketing department has a question, they can reference the source material. The addition of subject documents has been invaluable as well. Rather than coming up with a filing system that's arguably archaic, it makes it easy to reference a participant's prescreen right in their profile. It saves us space and time to be able to have this information readily available. The best thing, though, I could say about RealTime is that is has features we didn't know we wanted. I could try to come up with things that could be added or improved on, but the truth is RealTime is always a step ahead of us. Every time a new feature is launched, I find myself saying, "oh yeah, that would be helpful!"

Avantages :

The ease of use and the availability for help. We have interns and some staff who only use RealTime for specific things, like referencing the calendar, or scheduling appointments. Because RealTime is so user friendly, we don't have to spend much time training our new staff on how it works. And even if a training session is required, it's great that the team at RealTime can provide this for us.

Inconvénients :

I honestly do not have any complaints at this time.

Réponse de l'équipe de RealTime eClinical Solutions

il y a 7 ans

Ashley, thank you so much for the great review! This is great news that RealTime has become such an important system for your site and staff. We enjoy working with your team as much as you enjoy working with RealTime!

Ravi
Director of Clinical Administration (É.-U.)
Recherche, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

RealTime CTMS Review: Seamlessly Serving Clinical Trial Needs

5,0 il y a 11 mois

Commentaires : 1. RealTime has likely helped streamline various aspects of your clinical trial management. 2. The accuracy and regulatory compliance offered by RealTime CTMS are paramount in clinical research.3. Company's commitment to continuous improvement.

Avantages :

RealTime CTMS is a standout Clinical Trial Management System known for its user-friendliness and exceptional customer support. It excels in document management (eDocs), data capture (eSource), and patient management (CTMS). With a user-friendly interface and a commitment to customer satisfaction, it's a top choice for clinical research professionals seeking efficiency and ease of use.

Inconvénients :

I don't have many criticisms to offer about RealTime CTMS. If I were to suggest an area for improvement, it would be to focus on enhancing the Enterprise system and the Finance module.