15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Description de TrekkSoft

Bénéficiez d'une version d'essai gratuite de 14 jours et d'une démo personnalisée de découverte de TrekkSoft et du logiciel d'activité. TrekkSoft permet de gérer les réservations et l'inventaire, tout en optimisant vos ventes en ligne et mobiles. Conçu pour augmenter les ventes, le système simplifié de réservation et de paiement de TrekkSoft fait passer les visiteurs de la page décrivant l'activité à la page de paiement en quelques secondes. TrekkSoft vous met également en relation avec des niches de marché internationales inexploitées et des partenariats stratégiques avec d'autres entreprises pour une expansion rapide.

Qui utilise TrekkSoft ?

Plus de 1 000 prestataires de voyages et d'activités du monde entier utilisent TrekkSoft pour accroître leur efficacité globale en réduisant le temps consacré à la mise à jour de l'inventaire, à la saisie des réservations et à la génération de nouvelles ventes.

TrekkSoft Logiciel - 1
TrekkSoft Logiciel - 2
TrekkSoft Logiciel - 3
TrekkSoft Logiciel - 4
TrekkSoft Logiciel - 5

TrekkSoft ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

TrekkSoft

TrekkSoft

4,4 (228)
Prix introuvable
Version gratuite
Version d'essai gratuite
65
13
4,2 (228)
4,3 (228)
4,4 (228)
VS.
À partir de
Types de licence
Fonctionnalités
Intégrations
Facilité d'utilisation
Rapport qualité-prix
Service client
0,30 $US
Version gratuite
Version d'essai gratuite
34
116
4,5 (3 071)
4,4 (3 071)
4,3 (3 071)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

Alternatives à TrekkSoft

Stripe
Fonctionnalités les mieux notées
Paiements en ligne
Traitement des cartes de crédit et de débit
Traitement des paiements
Peek Pro
Fonctionnalités les mieux notées
Réservation en ligne
Support client
Traitement des paiements
ViaTour
Fonctionnalités les mieux notées
Aucune fonctionnalité n'a été évaluée par les utilisateurs de ce logiciel.
Planyo
Fonctionnalités les mieux notées
Aucune fonctionnalité n'a été évaluée par les utilisateurs de ce logiciel.
FareHarbor
Fonctionnalités les mieux notées
Réservation d'activités
Réservation en ligne
Traitement des paiements
PayPal Commerce Platform
Fonctionnalités les mieux notées
API
Intégrations de tiers
Tableau de bord d'activités
Regiondo
Fonctionnalités les mieux notées
Planification des événements
Réservation en ligne
Traitement des paiements
Rezdy
Fonctionnalités les mieux notées
Booking Management
Réservation d'activités
Réservation en ligne
TuriTop
Fonctionnalités les mieux notées
Notes de réservation
Réservation en ligne
Traitement des paiements

Avis sur TrekkSoft

Note moyenne

Note globale
4,4
Facilité d'utilisation
4,2
Service client
4,4
Fonctionnalités
4,3
Rapport qualité-prix
4,3

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
66%
4
23%
3
4%
2
3%
1
4%
John
John
Manager (Brésil)
Utilisateur LinkedIn vérifié
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

We use Trekksoft daily for all of tour operations.

5,0 il y a 5 ans

Commentaires : Overall A+ there is nothing as good as it out on the market at the moment and I have looked at them all. If a company wants to take their booking seriously they should use the Trekksoft backbone and customise it to suit their needs.

Avantages :

It is a turnkey system with a full back end support staff. The management of the booking process is designed for ease of use and the best user experience.

Inconvénients :

Because it is a new more people need to use the software in order to grow the network, this happening as more and more companies trust the system.

Réponse de l'équipe de TrekkSoft

il y a 4 ans

Dear John, Thank you for your feedback, we are happy to work with you and to see that you are successful with our system so far. We are looking forward to many more years of partnership with you. Best Regards, The Trekksoft Team

Byron
CEO (Équateur)
Loisirs, voyage et tourisme, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Best travel software for tour operators and travel agents

5,0 il y a 3 mois

Commentaires : When I found Trekksoft, was like Finally! found something that can work. We did not hesitate to try the demo, we subscribed right a way and started working, got the training online and within days started getting bookings.

Avantages :

All the solutions given, starting with the booking widget, the POS and the way you can manage schedules for your tours/activities.

Inconvénients :

Some features that can be added like the agent allocation works when I embed in a website too, filter by user agent in POS, etc.

Réponse de l'équipe de TrekkSoft

il y a 3 mois

Dear Byron, Thank you for the review, we really appreciate your feedback and we are more than happy to hear that you like our system and that it is helping grow your business. About the Agents allocation and filter, this is a topic that our Product Team has on the focus, so I suggest you to contact your Account Manager in order to receive any update about the 2024 Product roadmap. We look forward to working closely with you going forward and having a very successful year. Regards. The TrekkSoft Team

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Mostly horrible.... No idea how much money our business has lost because of the systems problems.

2,0 il y a 7 ans

Avantages :

Two of the salesperson, are really nice and even try to help but many times it is a technical issue that they cannot solve, and that it simplifies having to send confirmation emails manually, or follow up emails and that we can create fields to get some information about our clients to be properly prepared for the type of guest coming.

Inconvénients :

What I like least...here is the list: -No quality customer service or person to speak to (especially on weekends which are our busiest days) -A little mistake can be nearly impossible to fix easily without having to do HOURS of work to fix it. -The calendar online fits HORRIBLY on an iphone (where most of our bookings are done) and many of our customers say they cannot book, but it's just likely that it is not obvious that you have to scroll or click. -Tons of bugs that have prevented customers from booking. -Guests tell us all the time they cannot book -Paypal doesn't work sometimes -The app has to be shut down and reopened to be accurate -The app has TERRIBLE and limited functionality -We see people that are trying to book all the time and don't - but we have no idea if it's because they can't or just get frustrated and give up. -I don't think that anyone from the technical department asks for feedback from non-trekksoft users who aren't accustomed to how the app works (try asking people to use it off the street) -Clients complain that confirmation emails go to spam Honestly, with all the issues we've had, I am surprised they are in business. To me, all the problems we have had is completely UNACCEPTABLE for a business that is supposed to help augment and simplify your business process. I have to CONSTANTLY do test bookings and be monitoring to be sure there are not problems. This takes hours per week of supervision and creates sooo much stress. The worst part, is no one probably has any idea how much business they are losing unless you spend all your time monitoring it. Don't waste your time or money with them...do your research and go elsewhere.

Kim
Operations Manager (Portugal)
Loisirs, voyage et tourisme, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Small-medium sized business 100% satisfied

5,0 il y a 11 mois

Commentaires : Our experience has been great from the start. The marketing agent did a great job explaining the features, answering all our questions and consulting technical support when deemed necessary. She took her time explaining everything we needed to know via videocalls.We chose to set up everything ourselves and I do recommend this if you have the time for it (as we do in low season), because this is the best way to understand how the systems works and will make it easier in the future to make small or last minute changes. Their support line is also really great in helping you with all your questions. Live chat is quickly available, albeit during limited hours, but any email is rapidly answered as well and their answers were always useful and to the point.Once everything was set up, we never had to contact the support line again. Everything runs smoothly as it should be!

Avantages :

- Clear pricing and commission based costs. One time setup fee, but no monthly charge, very important for a seasonal business as ours.- We set all our products and rates up ourselves, but could have given the information to the support team and they would have get us started, per their suggestion. Interesting if you do not have much time to get acquainted with the in and outs of the system.- Excellent booking app for sales agents, easy to make changes in capacities if needed.- Access to a clear guest manifest through the app at any time.- Very ease to reschedule or cancel a booking in the app.- Several integration options for your website.- Rendered clear and simple to the online customers

Inconvénients :

Adding a date for an activity cannot be done in the app, as far as I know, and I will just login via my browser.. I have not yet contacted support about this, because it is not a regular necessity for us and I can add it quickly via the browser.

Réponse de l'équipe de TrekkSoft

il y a 11 mois

Dear Kim, Thank you so much for taking the time to leave us a review. Your opinion is always important for us! We are happy to see your are successful with our system and most of all that you are happy with it, our aim is always to provide a good service and make things easier in the management of your bookings and business. About the issue you are facing with adding a date via the app, I suggest you to contact our Support Team. They will be more than happy to help you with this and with any other topic you would like to clarify. Looking forward for more years of relationship with you and your business. Best,

Karlo
CEO and Founder (Croatie)
Loisirs, voyage et tourisme, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great tool for tour companies!

5,0 l’année dernière

Commentaires : My overall experience with TrekkSoft had without a doubt had been great. I am particularly happy with the customer service.

Avantages :

TrekkSoft is very easy to use and it's features are crucial for our business. We have used it for the last 2+ years and no problems whatsoever. Implementation of the products is easy and the staff is very helpful in the process. It had made our business run smoothly especially in the process of handling the reservations manually. 5 out of 5 stars!

Inconvénients :

Setting up pricing category is a bit complicated when it comes to the number of the guests.

Réponse de l'équipe de TrekkSoft

l’année dernière

Dear Karlo, Thank you so much for your great and positive review, we are really happy to see you and your business growing and being part of that as your technological partner. Rest sure that we will keep trying to grow at yours and the industry pace. Looking forward many more years of Partnership. Best, The Trekksoft Team