Description de TrekkSoft

Bénéficiez d'une version d'essai gratuite de 14 jours et d'une démo personnalisée de découverte de TrekkSoft et du logiciel d'activité. TrekkSoft permet de gérer les réservations et l'inventaire, tout en optimisant vos ventes en ligne et mobiles. Conçu pour augmenter les ventes, le système simplifié de réservation et de paiement de TrekkSoft fait passer les visiteurs de la page décrivant l'activité à la page de paiement en quelques secondes. TrekkSoft vous met également en relation avec des niches de marché internationales inexploitées et des partenariats stratégiques avec d'autres entreprises pour une expansion rapide.

Qui utilise TrekkSoft ?

Plus de 1 000 prestataires de voyages et d'activités du monde entier utilisent TrekkSoft pour accroître leur efficacité globale en réduisant le temps consacré à la mise à jour de l'inventaire, à la saisie des réservations et à la génération de nouvelles ventes.

Où peut-on déployer TrekkSoft ?

Basé sur le cloud
Sur site

À propos de l'éditeur

  • TrekkSoft
  • Fondé en 2010

Assistance TrekkSoft

  • Support téléphonique
  • Chat

Pays disponibles

Afrique du Sud, Allemagne, Andorre, Antigua-et-Barbuda, Argentine et 86 autres

Langues

allemand, anglais, espagnol, français, italien et 2 autres

À propos de l'éditeur

  • TrekkSoft
  • Fondé en 2010

Assistance TrekkSoft

  • Support téléphonique
  • Chat

Pays disponibles

Afrique du Sud, Allemagne, Andorre, Antigua-et-Barbuda, Argentine et 86 autres

Langues

allemand, anglais, espagnol, français, italien et 2 autres

TrekkSoft en vidéos et en images

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Comparez le prix du logiciel TrekkSoft avec ses alternatives

TrekkSoft

TrekkSoft

Tarif non fourni par l'éditeur
Version gratuite
Essai gratuit
Tarif non fourni par l'éditeur
Version gratuite
Essai gratuit
Tarif non fourni par l'éditeur
Version gratuite
Essai gratuit
29,00 $US/mois
Version gratuite
Essai gratuit

Fonctionnalités - TrekkSoft

  • CRM
  • Création d'itinéraires
  • Création de packages
  • Devis
  • Gestion des clients
  • Gestion des prix
  • Gestion des ressources
  • Gestion des réservations
  • Notes de réservation
  • Rapports et analyses
  • Réservation d'activités
  • Réservation en ligne
  • Réservations de groupe
  • Support client
  • Système central de réservation
  • Système de calendrier et de rappel
  • Traitement des paiements

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Avis sur TrekkSoft

Note moyenne

Note globale
4,4
Facilité d'utilisation
4,2
Service client
4,4
Fonctionnalités
4,2
Rapport qualité-prix
4,3

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
67%
4
22%
3
4%
2
3%
1
4%
John
John
Manager (Brésil)
Utilisateur LinkedIn vérifié
Vente au détail, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

We use Trekksoft daily for all of tour operations.

5,0 il y a 3 ans

Commentaires : Overall A+ there is nothing as good as it out on the market at the moment and I have looked at them all. If a company wants to take their booking seriously they should use the Trekksoft backbone and customise it to suit their needs.

Avantages :

It is a turnkey system with a full back end support staff. The management of the booking process is designed for ease of use and the best user experience.

Inconvénients :

Because it is a new more people need to use the software in order to grow the network, this happening as more and more companies trust the system.

Réponse de l'équipe de TrekkSoft

il y a 3 ans

Dear John, Thank you for your feedback, we are happy to work with you and to see that you are successful with our system so far. We are looking forward to many more years of partnership with you. Best Regards, The Trekksoft Team

Mariano
Director (Argentine)
Loisirs, voyage et tourisme, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Great booking system for tours and activities providers

5,0 il y a 9 mois

Avantages :

- Easy to make bookings (particularly with new mPOS) and to modify existing bookings - Integrated own payment processing solution (Payyo) and integration with third party payment processing solution (if needed) - Integrated channel manager (Experienced Bank) that connects with many OTAs - Many customizable functionalities - Excellent CSV/Excel exports and Zapier connection to process and data and build reports on another Business Intelligence tools - Partner network makes it easy to cross sell and invoice activities between partners

Inconvénients :

- Requires a learning curve to set up the products properly - Resource manager can be trickier to set it up properly

Réponse de l'équipe de TrekkSoft

il y a 9 mois

Dear Mariano, Thank you for taking the time to leave us a review, the feedback from our customers is always important as it helps us to keep on improving. We are delighted to hear that so far you are satisfied with our service and that your experience with TrekkSoft has been good. We are also really happy to see that you are using most of the features of our system and that you have a pretty good knowledge of them. We will be looking forward to many more years of partnership. Best, Your TrekkSoft Team

Alex
President (Costa Rica)
Sports, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

It’s been moons & we are Happy !

5,0 il y a 2 mois Nouveau

Commentaires : Smooth ride since the get go…
I was one of the 1sr to sign up in Costa Rica

Avantages :

It’s easey to use & saves on time Less admin headaches for us to deal with - keep it simple & fast is key

Inconvénients :

Not sure about that ….I’m happy with it

Réponse de l'équipe de TrekkSoft

il y a 2 mois

Dear Alex, Thank you so much for your kind words and review. We are happy to see that so far you are satisfied and successful with our system. Your feedback is always important as it helps us to keep on improving. Thanks for your trust and commitment. Looking forward to more years of partnership. Best, The TrekkSoft Team

Utilisateur vérifié
Italie
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Mostly horrible.... No idea how much money our business has lost because of the systems problems.

2,0 il y a 5 ans

Avantages :

Two of the salesperson, are really nice and even try to help but many times it is a technical issue that they cannot solve, and that it simplifies having to send confirmation emails manually, or follow up emails and that we can create fields to get some information about our clients to be properly prepared for the type of guest coming.

Inconvénients :

What I like least...here is the list: -No quality customer service or person to speak to (especially on weekends which are our busiest days) -A little mistake can be nearly impossible to fix easily without having to do HOURS of work to fix it. -The calendar online fits HORRIBLY on an iphone (where most of our bookings are done) and many of our customers say they cannot book, but it's just likely that it is not obvious that you have to scroll or click. -Tons of bugs that have prevented customers from booking. -Guests tell us all the time they cannot book -Paypal doesn't work sometimes -The app has to be shut down and reopened to be accurate -The app has TERRIBLE and limited functionality -We see people that are trying to book all the time and don't - but we have no idea if it's because they can't or just get frustrated and give up. -I don't think that anyone from the technical department asks for feedback from non-trekksoft users who aren't accustomed to how the app works (try asking people to use it off the street) -Clients complain that confirmation emails go to spam Honestly, with all the issues we've had, I am surprised they are in business. To me, all the problems we have had is completely UNACCEPTABLE for a business that is supposed to help augment and simplify your business process. I have to CONSTANTLY do test bookings and be monitoring to be sure there are not problems. This takes hours per week of supervision and creates sooo much stress. The worst part, is no one probably has any idea how much business they are losing unless you spend all your time monitoring it. Don't waste your time or money with them...do your research and go elsewhere.

Troy
Owner (Îles Caïmans)
Loisirs, voyage et tourisme, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A solid product supported by a dedicated team

5,0 il y a 2 mois

Commentaires : I've been a user of Trekksoft for 6 years. From the beginning it met most of my basic requirements but I still had a wish list. Over the past 6 years, the product and the customer support has slowly but steadily improved. Is it perfect yet? No. Do other products have some features I would like Trekksoft to have? Yes. Am I tempted to switch products? No! I'm sticking with what has proven to be a reliable, capable product that is developed and supported by a responsive, dedicated team.

Avantages :

I chose Trekksoft primarily because of the payment gateway feature and it remains one of the most important features for my business. The product is reliable and quite comprehensive, with new features steadily being added.

Inconvénients :

There's not much to dislike. The reporting functions could use a few more user selections. And the same for the discount and voucher code feature. A technical support telephone line would be a good service, even if it was a premium priced service.

Réponse de l'équipe de TrekkSoft

il y a 2 mois

Dear Troy, Thank you so much for your detailed and thoughtful review. We are happy to see that so far you are satisfied and successful with our system. Your feedback is always important as it helps us to keep on improving, thanks for letting us know about the struggles, I will for sure pass this feedback to your Account Manager in order to follow up on the features you would like to request. Looking forward to more years of partnership. Best, The TrekkSoft Team