Description de uAttend
uAttend a été conçu pour les entreprises qui recherchent un système de gestion du temps abordable, fiable et facile à utiliser.
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Avis sur uAttend
Time Tracking Made Easy
Commentaires : Using uAttend has helped us keep track of our employees' arrival and departure times. It serves as a great accountability tool. It makes entering payroll very easy because it calculates the hours for you.
Enables employees to clock in using a code, fingerprint, or smartphone which is great for remote and field employees. It shows who is in and out. The reports are very helpful and informative, too.
The setup can be confusing and time-consuming. That's the main issue I've had with it.
Réponse de l'équipe de Workwell Technologies
il y a 5 ans
Hi Keenan, Thank you for taking the time to leave a review. We're so happy to hear that you are taking advantage of the robust reporting features available with your uAttend Time Clock. We strive to create the best user experience possible and greatly appreciate your feedback! We hope you'll take advantage of the new intuitive self-guided setup wizard that helps you get up and running quickly and easily. Within seconds you will add your overtime, break, lunch rules and more. If you ever need anything in the future, please do not hesitate to reach out. Warmly, The uAttend Team Text: (760) 278-6623 Call: (800) 518-8925 Email: Support@trackmytime.com
Great product and service
Commentaires : Its been wonderful! We have multiple locations and they all link in together to make employee tracking easier and the since its cloud based its very handy rather than using a software that's only available on one computer. I would recommend uattend to anyone!
Very easy to use for training employees and they understand it easily. We love the app and the features within the system as well. The reporting and ease of use is great! I used the online chat the other day and it was very easy, quick and we were able to make adjustments to my account quickly. Very helpful!
Wish sending automatic reports was easier. We're a small business so we don't' have a major IT department to link everything in order to get automatic reports where as we can with other software we use. We're unable to get automatic reporting set up unfortunately. It is offered but its not as easy as quickbooks etc.
Passable, but has significant drawbacks
The software is passable for clocking in and out of work for employees, though sometimes it seems to have trouble connecting to the network. Usually unplugging the unit and plugging it back in fixes the problem. Having an app component allows employees to check their hours, which is a nice feature, but doesn't solve some of the larger issues with the software
There is an overall problem with visibility for the user. With a physical timecard with printed times you can easily see your information, and immediately identify problems or discrepancies (like if you forgot to clock in). With Uattend it is difficult to track those, or to know that you made a mistake in the first place. Usually problems aren't discovered until it comes time to do payroll and by then no one remembers their precise hours for a day two weeks ago. Another problem is that there is lag between physically punching in and out and the app displaying your status so, as an employee, you cant tell whether you clocked in or out without using your card, which in turn, clocks you either in or out. You are then locked out for 1 minute. As an administrator, there is not an obvious method for aligning timecard summaries and reports to your pay periods. Within the interface there is not much in the way of guidance as to the features and different ways to interact with and use the collected data.
Réponse de l'équipe de Workwell Technologies
il y a 5 ans
Hi Philip, Thank you for the review! It's great to hear you appreciate the value of the uAttend app. The cloud connection reflects all punches in real time, so simply log into your cloud portal to view all time card data from your dashboard. You may benefit from utilizing the Missed Punch widget, which displays all missed punches for the current pay period. Also, the smartphone app can display the timecard without punching in or out. If you have a 6xxx series clock, employees can view their current punch status right from the clock by pushing the checkmark key and authenticating. There is an option to show last punch info. Our customer service team is available 7 days a week and they would be more than happy to walk you through any of these features so don't hesitate to reach out. Warmly, The uAttend Team Text: (760) 278-6623 Call: (800) 518-8925 Email: Support@trackmytime.com
A good solution for our company
The ability to access the information remotely is vital for us. I can work from a remote location and check and see who is clocked in, out, etc. I can also access time reports to begin payroll processing remotely.
The thumbprint option doesn't work, but the guys have adapted and use their index finger fine.
Alternatives envisagées :
Great easy to use time clock system
Commentaires : Making it easier for user to clock in and out, via phone, browser, also the ability to keep users from having others clock in for them, using a fingerprint.
Easy to navigate, easy to customize. Great for getting time sheets via PDF form to easily email to my boss if she is out of the office or I am.
Maybe the way some options are tucked into other menus so you have to navigate a bit to find them, but still easy to use.