par Idox Group4 / 5 26 avis
Pour qui ?
Facilities Managers and Estates Directors who seek to achieve cost savings and process efficiencies.
Notes moyennes26 avis
- Note globale 4 / 5
- Facilité d'utilisation 4 / 5
- Service client 4.5 / 5
- Fonctionnalités 5 / 5
- Rapport qualité-prix 3 / 5
Informations sur le produit
- À partir de 2 000,00 $US/unique
- Version gratuite Non
- Version d'essai gratuite Non
Cloud, SaaS, web
Formation en ligne en direct
Service de support permanent (réponse directe)
Informations sur l'éditeur
- Idox Group
- Fondé en 1984
En savoir plus sur CAFM Explorer
CAFM Explorer is essentially a powerful and total Facilities Management product which can be deployed on Desktop, Web and Mobile for engineers. You can use as little or as much functionality as you need such as Help Desk, Planned Maintenance, Room Booking, Space Planning (Linking with AutoCAD), Cost Control, Property Management and a Powerful LIVE Reporting Dashboard. Try our FREE demo today.
CAFM Explorer - Fonctionnalités
- Biens commerciaux
- Gestion de l'espace
- Gestion des fournisseurs
- Gestion des immobilisations
- Gestion des incidents
- Gestion des inspections
- Gestion des ordres de travail
- Gestion des stocks
- Gestion des visiteurs
- Gestion des équipements
- Maintenance préventive
- Planification des installations
- Planification des salles
- Pour écoles
- Propriétés résidentielles
Avis les plus utiles sur CAFM Explorer
Publié le 08/08/2012
CAFM just got better!
Commentaires: Excellent - and with the Work Planner in the 2012 upgrade we can start to plan work more effectively.
We are using CAFM to manage our PPMs and reactive work, manage our assets, book transport and produce our monthly Performance Indicator reports.
The new Work Planner will enable managers to program work down to individaul team member and enable the helpdesk to see who is available for reactive work. Work planner can also hold absence days and training etc - we had to use a separate spreadsheet previously - now all nicely wrapped up in one neat package!!
We now have also CAFMNet Advanced Helpdesk which will be used by our Building Managers to assign work and complete job tickets
Also implementing CAFMNet Advanced User to give customers better information and allow them to add notes and questions to job tickets.
We have had some development work done to enable us to use CAFM to provide space data for our Estate Management Statistics - will be a real saving in staff time once fully implemented and will enable us to easily provide reports to Colleges and Schools.
Inconvénients: None really - but it would be great if we could add shift patterns to the trade staff
Publié le 16/08/2012
Easy to use, easy to install, easy to learn
Commentaires: CAFM Explorer is a powerful, sophisticated and highly recommended software for the Facilities Management industry.
Avantages: CAFM Explorer is a feature rich software that has many capabilities suited for the operations of professional facilities management company. The interface is very easy to use as it designed with a similar and familiar look as Microsoft Outlook. The unique drag and arrange feature for lists, especially in the HelpDesk module, helps the user find and group maintenance requests according to his/her requirements, making the users' work much easier. In addition, support from FMx Ltd is just excellent. The best part about FMx Ltd is that they keep working hard to continuously improve the software and upgrade its features based on feedback from FM industry peers and professionals.
Inconvénients: There is no locally based support (in case of emergencies). Although the support through Skype, emails and phone calls are quite helpful, useful, and prompt; there is a possibility that some support requests would have have to wait till there is a reply from the CAFM team during their office hours (which might matter if your operations are based internationally).
Publié le 16/01/2018
Computer Aided Facility Management
- rich software
- many options
- breakdown for each building
- ability to make any changes
- user friendly
- support is hard to reach (especially when they switched to Mclaren)
- only in English (could help if bilingual)
Publié le 16/08/2012
Commentaires: A fantastic product which we are commited to working with in the long term. We are eagerly awaiting future developments and will upgrade whenever possible.
Reporting function is great with some really useful standard reports available. The widgets on the CAFM today page are useful and are now displayed in our office on a large screen for all to see.
Customer service and support is superb and the new addition of the account manager will make our communication with CAFM even better.
Some new widgets would be good which are more specific to our needs and some of the reporting could be easier to set up. Eg when setting up a similar report to be sent to individuals, it would be good to be able to clone the report then make the minor changes that are required. When allocating jobs to the engineers it would be good if the same job number couls be used when applied to multiple engineers. At present if I send "Engineer A" to a job for 2 days and "Engineer B" only attends for the first day, I need to raise 2 different job numbers.
Would be good if the system could generate quotes which could then become the jobs/work instructions.
Publié le 16/08/2012
Commentaires: For our business CAFM Explorer does everything we need it to do, very robust and reliable and excelent support. Once it's up and running- 10/10 I have written a recommendation for CAFM Explorer to an Australian public research department who were liasing with Tony Leppard 4-6 months ago...I'm not sure if they decided to invest..?
Excelent , intuitive, fresh, modern interface
Powerful data analysis and reporting tools
Easy to add different modules as and when your business expands. Great scalability- works very well for SME to Enterprise.
Excelent service desk support.
Implementation/installation could be better scripted to be made eaiser for local IT.
Although Explorer is a 'CAFM' system, we would like to see more elements of EHS management- this could be present in 2012 which we do not use yet.