CAFM Explorer

CAFM Explorer

par Idox Group

Qui utilise CAFM Explorer ?

Gestionnaires d'installations et directeurs de propriétés qui cherchent à réaliser des économies de coûts et à optimiser l'efficacité des processus.

Description de CAFM Explorer

Fondamentalement, CAFM Explorer est un produit de gestion des installations puissant et complet qui peut être déployé sur ordinateur de bureau, sur le web et sur des appareils mobiles pour les ingénieurs. Vous pouvez utiliser le nombre de fonctionnalités dont vous avez besoin, par exemple le helpdesk, la maintenance planifiée, la réservation de salles, la planification de l'espace (liaison avec AutoCAD), le contrôle des coûts, la gestion des propriétés et un puissant tableau de bord de reporting en direct. Essayez une démo gratuite dès aujourd'hui.

Informations sur CAFM Explorer

Idox Group

http://www.idoxgroup.com

Fondé en 1984

Prix de CAFM Explorer

CAFM Explorer n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de CAFM Explorer est disponible à partir de 2 000,00 $US/unique.

À partir de

2 000,00 $US/unique

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Installation (Windows)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

CAFM Explorer - Fonctionnalités

Biens commerciaux
Gestion de l'espace
Gestion des fournisseurs
Gestion des immobilisations
Gestion des incidents
Gestion des inspections
Gestion des ordres de travail
Gestion des stocks
Gestion des visiteurs
Gestion des équipements
Maintenance préventive
Planification des installations
Planification des salles
Pour écoles
Propriétés résidentielles

Avis sur CAFM Explorer

Afficher 5 avis sur 26

Note globale
4/5
Facilité d'utilisation
4,2/5
Service client
4,3/5
Fonctionnalités
5/5
Rapport qualité-prix
3/5
Vicky B.
Head of Administrative Services
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 08/08/2012

"CAFM just got better!"

Commentaires: Excellent - and with the Work Planner in the 2012 upgrade we can start to plan work more effectively.

Avantages: We are using CAFM to manage our PPMs and reactive work, manage our assets, book transport and produce our monthly Performance Indicator reports.
The new Work Planner will enable managers to program work down to individaul team member and enable the helpdesk to see who is available for reactive work.
Work planner can also hold absence days and training etc - we had to use a separate spreadsheet previously - now all nicely wrapped up in one neat package!!
We now have also CAFMNet Advanced Helpdesk which will be used by our Building Managers to assign work and complete job tickets
Also implementing CAFMNet Advanced User to give customers better information and allow them to add notes and questions to job tickets.
We have had some development work done to enable us to use CAFM to provide space data for our Estate Management Statistics - will be a real saving in staff time once fully implemented and will enable us to easily provide reports to Colleges and Schools.

Inconvénients: None really - but it would be great if we could add shift patterns to the trade staff

  • Provenance de l'utilisateur 
  • Publié le 08/08/2012
Sunij C.
Technical Manager
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 16/08/2012

"Easy to use, easy to install, easy to learn"

Commentaires: CAFM Explorer is a powerful, sophisticated and highly recommended software for the Facilities Management industry.

Avantages: CAFM Explorer is a feature rich software that has many capabilities suited for the operations of professional facilities management company. The interface is very easy to use as it designed with a similar and familiar look as Microsoft Outlook. The unique drag and arrange feature for lists, especially in the HelpDesk module, helps the user find and group maintenance requests according to his/her requirements, making the users' work much easier. In addition, support from FMx Ltd is just excellent. The best part about FMx Ltd is that they keep working hard to continuously improve the software and upgrade its features based on feedback from FM industry peers and professionals.

Inconvénients: There is no locally based support (in case of emergencies). Although the support through Skype, emails and phone calls are quite helpful, useful, and prompt; there is a possibility that some support requests would have have to wait till there is a reply from the CAFM team during their office hours (which might matter if your operations are based internationally).

  • Provenance de l'utilisateur 
  • Publié le 16/08/2012
Daud L.
Mr
  • Note globale
    3/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    Sans note
  • Support client
    3/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 08/08/2012

"Underutilization of CAFM functions "

Commentaires: Would really appreciate to have a training at the site conducted in person at the office here for an effective transfer of related skills with regard to CAFM. Otherwise the usage of CAFM will be not of choice and might revert to compatible alternatives.

Avantages: We have been using the CAFM since few years back and has really benefited our daily operations.So far only the heldesk module has been fully utilized but other functionalities were about only 10% utilized. This was due to the lack of knowledge on the usage. Really need to get the users to understand and master the usage. That's the reason why the CAFM 2012 was not deployed although we have the installer and liciense purchased. Due to this reason I can't convince management to go for upgrades as we lack hands on the overall CAFM Management. I'd requested somebody from CAFM, HQ to drop by at our office in Khartoum but was not possible due to implication issues as Sudan is a US sancntioned country.

Inconvénients: No Comment.

  • Provenance de l'utilisateur 
  • Publié le 08/08/2012
Amer H.
Property Manager
Immobilier, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    5/5
  • Support client
    3/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 16/01/2018

"Computer Aided Facility Management "

Avantages: - rich software
- many options
- breakdown for each building
- ability to make any changes
- user friendly

Inconvénients: - support is hard to reach (especially when they switched to Mclaren)
- only in English (could help if bilingual)
-

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 16/01/2018
Ian M.
Managing Director
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 16/08/2012

"Cafm 2012"

Commentaires: A fantastic product which we are commited to working with in the long term. We are eagerly awaiting future developments and will upgrade whenever possible.

Avantages: Reporting function is great with some really useful standard reports available. The widgets on the CAFM today page are useful and are now displayed in our office on a large screen for all to see.
Customer service and support is superb and the new addition of the account manager will make our communication with CAFM even better.

Inconvénients: Some new widgets would be good which are more specific to our needs and some of the reporting could be easier to set up. Eg when setting up a similar report to be sent to individuals, it would be good to be able to clone the report then make the minor changes that are required. When allocating jobs to the engineers it would be good if the same job number couls be used when applied to multiple engineers. At present if I send "Engineer A" to a job for 2 days and "Engineer B" only attends for the first day, I need to raise 2 different job numbers.
Would be good if the system could generate quotes which could then become the jobs/work instructions.

  • Provenance de l'utilisateur 
  • Publié le 16/08/2012