ChurchTrac

Great Product... will grow with your church - Used at a previous church and just got for new church

Avantages :

If you are a small church that needs a good online database that doesn't break the bank, this is it. There are numerous features that you can choose what fits your particular ministry and have everything in one area... instead of needing 4-5 different programs to do it all. One of the best things is that you can add more and more names and then simply pay to upgrade to the next level as your church grows, so you don't have to waste money for a database of 1,000 if you only have 70 in your church currently! But (hopefully) as your church grows, you will have the finances to have the program expand with you. I also enjoy ChurchTrac as a pastor, because I can log in on my phone or iPad from wherever I am making a visit to add notes about the visit. We have also added multiple volunteers users who want to help make visits, send cards, make phone calls, etc who can add notes when they do so; there are great restriction capabilities available, so I can allow volunteers access to these note areas without allowing them access to giving records or more confidential pastoral counseling notes. We have also integrated this into our children's ministry/nursery area and purchased a Dymo label printer to give each child a name badge upon check in with emergency phone numbers and allergy warnings. Finally, the congregation access is awesome, so everyone can update their own information or get their own giving records whenever they would like to check!

Inconvénients :

A few of the reporting features are somewhat limited and not able to be as customized as I would like, but this is such a minor issue compared to all the Pros that it's hardly worth mentioning... but it was a required field so I had to come up with something. I did have an issue when I wanted to add more volunteer users, but it was fixed within an hour of opening the ticket due to their AMAZING customer service!

Excellent Church Software

Commentaires : My overall experience has been excellent over the years.

Avantages :

The ChurchTrac software is user-friendly, especially for those who may not be tech-savvy.

Inconvénients :

The data entry and simplicity of dates. when entering donations, it has been at times when an amount had to be entered much later, it could be challenging to do so.

Admin Assistant

Commentaires : I am not since i have been locked out.
i feel information would be helpful, it i could pull it easily and print.
I don't like not being able to speak with someone or at lease have them look a my information.

Avantages :

I can pull and print reports of the information I put in.

Inconvénients :

I liked the previous package better -- it was user friendly. This package is not easily walked thru to pull reports and input the information as the previous package. Someone has changed my login and password - there is not a way to speak with anyone for help! The steps provided did not work. I have been locked out all week and now starting another week. I am disgusted!

The best Church management Program Ever

Commentaires : Wonderful. So thankful for a program tailored to our Church needs.

Avantages :

I love how easy it is to use, the functionality of all of it's components, and their great customer support!

Inconvénients :

I really don't have any areas of ChurchTrac that I don't like.

Alternatives envisagées : Tithe.ly

Pourquoi choisir ChurchTrac : Shelby was very complicated and not very user friendly

Logiciel antérieur : ShelbyNext Membership

Pourquoi passer à ChurchTrac : Loved the trial if offered and it let me see how easy it was to use.

ChurchTrac over all is a Great product to purchase and use. It provides all you'll ever need in one!

Commentaires : ChurchTrac has been a true Blessing to myself and my Church. The other user that I briefly trained to report the envelopes each Sunday caught on immediately! I've truly been blessed to have met such a great team of Christian hearted individuals who will not say (NO), but do what ever it takes to get you going and keep you going. Thanks to each and everyone who makes up this group! Hattie Williams

Avantages :

I love the Accounting package which is included in the higher soft ware package. I love the people and family screen, the giving screen, I love the generation of reports at any giving time during the year and at the end of the year. The softwear is Awesome and the support team that comes along for nothing... that's right nothing additional, you can't ask for any more of a blessing!

Inconvénients :

I haven't found anything that I like least about the software. It is very user friendly once you understand what you are doing.