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accessplanit
Description de accessplanit
Le logiciel de gestion de formation d'accessplanit centralise vos opérations de formation, fait fonctionner l'ensemble de votre entreprise dans la même direction et vous permet de ravir, fidéliser et élargir votre clientèle.
Fonctionnalités : gestion des cours, gestion des ressources, communications automatisées, gestion de tâches, finances et facturation, réservations et paiements en ligne, gestion des apprenants, reporting, CRM, ventes et marketing.
Convient aux équipes de formation, que vous dispensiez des centaines ou des milliers de cours.
Qui utilise accessplanit ?
Pour les grandes marques de tous les secteurs du marché, y compris l'enseignement supérieur, le pétrole et le gaz et le développement professionnel, qui proposent une formation modulaire, des cours publics, de l'infogérance et un apprentissage interne.
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Avis sur accessplanit
New to accessplanit and enjoying it so far
Commentaires : Very smooth - access to the sand box was given a few weeks back and we've been encouraged to play around with it and find our way round the system. The 3 conference calls/webinars I've sat in on have been good but are probably a bit too content-heave for 90 minute sessions - having less content in the allocated time would work better as we skipped a few exercises due to time constraints.
Avantages :
The team have built exactly what we've asked for so accessplanit will allow us to move away from 3 different systems we currently use and use one streamlined provider with everything all in the same place which is not only far more convenient but will also save so much time!
Inconvénients :
I've only played around in the sand box so far, not the real system so I'm not really in the best position to judge this and critique it negatively so far.
Réponse de l'équipe de accessplanit
il y a 5 ans
Thank you for your feedback! It's great news that you have been able to centralise your training operations using the accessplanit system
Improving efficiency
Commentaires : For a small company AP were very effective in getting us up and running quickly with this software, and good at coaching us through the initial set-up. We had a difficult transition period when the legacy system was switched to the new system, but they were eventually able to give us the support we needed. AP have some very useful hints, tips and 'help' information and are fairly good at letting us know about software releases and glitches.
Avantages :
It has extended our automated functionality, allowing us to communicate more efficiently with our customers and save valuable administrative time
Inconvénients :
Have still not got the hang of the easiest way to achieve financial reporting for my company - the finance data slicing could be improved Integration with other systems has not worked so far
Réponse de l'équipe de accessplanit
il y a 4 ans
Thank you for your review. We're very pleased that the accessplanit system is allowing you to communicate more efficiently with your customers and is saving you lots of admin time. We hope that our team is giving you all the assistance with your financial reporting, but please do not hesitate to contact us with any questions or issues you may have.
Fairly Good System For Simple Businesses
Commentaires :
Communication could be improved. When they identify a fault, sometimes we are left to find this our ourselves.
Overall, the system is good. But as we have quite a complicated range of products in our business it is not as easy to apply the system to this.
Avantages :
The ability to have a tidy database where all users/companies are assigned to groups.
Inconvénients :
Over the three years plus that we have had the software, our Account Manager has been great. However, I have mixed reviews regarding customer support. Whilst always very prompt to respond, sometimes it seems that they do not know the system very well.
Réponse de l'équipe de accessplanit
il y a 4 ans
Thank you for your review. We're so glad that you are finding it useful to keep your databases tidy and up-to-date. As regards customer support, we can assure you that all the feedback we get is distributed internally and used to make improvements to our service.
Accessplanit assisted us in a professional and diligent manner from the very start of our project.
Commentaires : time saving, better service to clients and increase in business performance and output
Avantages :
The ability to complete tasks in a quick and easy process contained within a single system has been invaluable in increasing our business performance and outputs. The flexibility and options now available to our clients has enabled us to provide a more flexible and user friendly environment for them.
Inconvénients :
Certain aspects of functionality are not as easy to use as others and there is a need to understand the relationship of the data in order to do some things, however once this is understood and the process followed the issue is no longer relevant.
Réponse de l'équipe de accessplanit
il y a 5 ans
I'm so happy to hear that you've been able to improve your customer service by using accessplanit!
Daily User
Commentaires : Automation of booking processes for our courses. Sending automated emails to course delegates. Advertising courses on our website through the platform.
Avantages :
It's easy to use once you are clear of the functions you need to use, and the support team are very responsive and happy to help if you have any issues or just want to know the capabilities of the software based on an internal problem you want to solve or if you want to have an existing manual process automated via API.
Inconvénients :
Some of the language used in the functions could be easier to understand.
Réponse de l'équipe de accessplanit
il y a 5 ans
I'm so pleased to hear how much automation has improved your business processes! Our support team will be really happy to hear your feedback
