NCR Counterpoint

NCR Counterpoint

par NCR

Qui utilise NCR Counterpoint ?

Système de gestion des commerces de détail conçu pour les secteurs des vêtements, des chaussures, des articles de sport et d'entretien des pelouses et des jardins.

Description de NCR Counterpoint

NCR Counterpoint comprend un logiciel robuste de gestion des stocks, un point de vente, une fidélisation des clients intégrée, l'achat automatisé et des fonctions de reporting configurable. Développez votre activité avec des options intégrées d'e-mail marketing, de point de vente mobile et d'e-commerce pour offrir à vos clients une expérience d'achat transparente. NCR Counterpoint est une solution évolutive qui peut être adaptée à différents formats, dispositions et tailles d'opérations.

Informations sur NCR Counterpoint

NCR

http://www.ncr.com

Fondé en 1884

Prix de NCR Counterpoint

NCR Counterpoint n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. Voir plus d'informations concernant le prix de NCR Counterpoint ci-dessous.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Installation (Windows)

NCR Counterpoint - Fonctionnalités

Logiciels de caisse
Caisse pour détaillant
Caisse pour restaurants
Carte de fidélité
Emplacements multiples
Gestion des cartes cadeaux
Gestion des commissions
Gestion des remises
Gestion des retours
Intégration e-commerce
Lecture de codes-barres
Profils de compte client
Signature électronique
CRM
Carte de fidélité
Emplacements multiples
Gestion des bons de commande
Gestion des commandes
Gestion des commissions
Gestion des employés
Gestion des marchandises
Gestion des retours
Rapports et analyses
Vente par correspondance
e-commerce
e-mail marketing

Avis sur NCR Counterpoint

Afficher 5 avis sur 105

Note globale
3.7/5
Facilité d'utilisation
3.7/5
Service client
3.6/5
Fonctionnalités
3.7/5
Rapport qualité-prix
3.5/5
Tim S.
CEO & Owner
Logiciels, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 08/10/2018
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 08/10/2018
Lars C.
Corporate Salesperson
Vente au détail, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    Sans note
  • Support client
    3/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 21/04/2016

"A Review On NCR Counterpoint"

Commentaires: We have been using NCR Counterpoint at our computer retail store for years now, and despite some of the flaws, it has been an invaluable tool for our daily operations. It's not too complicated to learn how to use this, if you devote some time to learn the different features & procedures necessary for functionality. It is mostly reliable and stable, barring a few instances where it can seem unstable or glitchy. Didn't have a chance to use customer service, so I can't really comment on that. Our internal IT takes care of all the issues, and they seem to be able to be resolved fine, so I can only give 3 stars.

Avantages: NCR Counterpoint is able to keep track of past retail sales tickets and invoices, as well as allowing to reprint past receipts/invoices through various search filters. NCR Counterpoint also allows us do a quick refund after return on the customer's same card swiped, as long as it is on the same day. NCR Counterpoint has a way to quickly view the available inventory stock for a particular item across all of our registered store locations.

Inconvénients: Sometimes NCR Counterpoint will crash when minimized or hidden, and you would immediately lose the ticket that you are working on, making it unable to be recovered at all. NCR Counterpoint also closes the Ticket Query/Entry window automatically after making and order or quote, it would be better if it stayed open so you can quickly jump to the next ticket without having to retype your password all the time.

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 21/04/2016
Michael M.
operations manager
13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 25/06/2018

"Server based and super customizable."

Commentaires: One of the most complete Pos systems I've ever used. It is a true Point of sale, not cloud based. everything can be housed internally

Avantages: When We used counterpoint it was an amazing program, you could build and customize every aspect of the experience. any report could be built and implemented relatively quickly. items were easy to create, you could time in/out all of your logistical data was there as well. customer service was great as well, very fast and friendly service. software was included as well, it was truely an all in one service.

Inconvénients: This can be a very expensive system to use and is server based. If your server is not well maintained then you will have issues, if you don't have the capital to invest in the hardware then this is not for you either.

  • Provenance de l'utilisateur 
  • Publié le 25/06/2018
Gerald A.
Company Owner
Vente au détail, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    3/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    5/10
  • Provenance de l'utilisateur 
  • Publié le 13/11/2018

"Strong on retail weak on purchasing and other areas. "

Commentaires: As a software they have some work to do.

Avantages: I have been using CP for years now. Not a bad software but NCR will not address the issue in purchasing for restocking a non selling location such as a warehouse, you will have to do that manually, very poor. It is also weak on automation and managing bins on locations. To develop these area you will have to pay to customize an already expensive software. Reporting is also not the best since this software is quite old now and it seems that NCR has stopped doing much developments.

Inconvénients: Purchasing for non selling locations and bin location management. Also reporting.

  • Provenance de l'utilisateur 
  • Publié le 13/11/2018
Lars C.
Sales Associate
Fabrication électrique/électronique
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 21/07/2015

"NCR Counterpoint: An Invaluable Tool...A Work In Progress"

Avantages: The NCR Counterpoint is simple enough to understand and use on a daily basis at the workplace. It takes only a day to learn all the basics of functionality (from a general retail store perspective) and about a week to develop familiarity with the software. The interface is clean and easy to see & navigate. It is also simplistic in design and doesn't add too many unnecessary bells & whistles. It works most of the time and works great for my needs and the needs of the company. It seems at least manageable to service when encountering technical difficulties.

Inconvénients: Sometimes can be a computer/memory resource hog. Would experience slow-downs, lag, stuttering, crashing and glitches...sometimes due to the company's network, but other times it seems the fault of the software. Still some recurring bugs to figure out. Still does not have a fail-safe feature to protect counterpoint tickets from being lost forever during a software crash.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 21/07/2015