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Description de OpenKM

Système de gestion des documents open source développé en Java, conçu pour collaborer et gérer des documents et des contenus au niveau de l'entreprise. Il fournit des fonctionnalités pour gérer le cycle de vie complet des documents (outils de classification, édition dynamique, contrôle de version, outils de communication), pour implémenter les processus métier (automatisations, workflows, OCR, client scanner, signature électronique...). Il ne comporte pas de barrières techniques pour se connecter à des applications tierces et dispose de modules pour répondre à des besoins spécifiques. Application mobile disponible.

Qui utilise OpenKM ?

Il s'adresse à des entreprises qui désirent améliorer leur productivité grâce à l'interaction des activités partagées, à une meilleure rentabilité, une meilleure relation avec les clients, un cycle de vente plus rapide, une réduction du temps.

OpenKM Logiciel - 1
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OpenKM

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur OpenKM

Note moyenne

Note globale
4,6
Facilité d'utilisation
4,2
Service client
4,2
Fonctionnalités
4,4
Rapport qualité-prix
4,6

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
65%
4
35%
Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Fantastic DMS solution

5,0 il y a 5 ans

Commentaires : Great solution with all fully integrated components of DMS core, workflow, reporting, OCR, etc.

Avantages :

Very cost-effective yet with enterprise-class features and functionalities.

Inconvénients :

Hope to see mobile app's built-in file previewer soon.

Réponse de l'équipe de OpenKM

il y a 4 ans

Hello dear customer, We, at OpenKM, appreciate your highly positive feedback. Our team has primarily been working on Version 7 recently, now that it is live we will be looking to continue improving in other areas, and have noted that the previewer for the mobile app is a highly sought function for its users.

JOSE MIGUEL
Software Development Team Manager (Salvador)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Digital Document Management Done Right!

5,0 il y a 4 ans

Commentaires : Digital Document Management can be implemented to a very wide range of verticals, but to be precise and in my experience, you can achieve:
- Procurement documents
- HR Documents
- Medical Images
- Legal Contracts
- Service Contracts

Avantages :

The most valuable advantage of OpenKM is its API. It is so easy to connect OpenKM to other systems (this is the most common scenario for Document Management). Using Rest services, OpenKM can connect to your ERP, CRM or even your BPM of choise, you name it.

Inconvénients :

Its UI is a little dated, but version 7 will come with a big overhaul in this regard! So, stay tuned.

Réponse de l'équipe de OpenKM

il y a 4 ans

We at OpenKM, appreciate your highly positive feedback. We are very excited by the opportunities and advancements possible with Version 7, and hope to be able to show the improvements to the UI soon.

Ben
OpenKM Specialist (É.-U.)
Biotechnologie, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

OpenKM Experience

4,0 il y a 4 ans

Avantages :

Overall functionality. Open Source. Feature rich.

Inconvénients :

The application was written with discrepancies such as: • The Copy and Move command behave differently as it relates to inheriting permission in the target folder. The Move command should work like copy with the option to clone security. • Email: When sending an email from the Write Email icon, the emails get saved in the Email section below Taxonomy. However, when emails are sent via Send link or Send document attachment or Notification, they are not saved in the email folder. All emails and notifications should be saved in the email section. • Stamping: Text stamps do not have the option to choose a page or page range, but Image stamps do. All stamps should have the option to apply to a specific page or range. • Stamping: All stamps - be able to set the default page number when creating the stamp. When sending an email, it would be nice to be able to type ahead to get to the name or at least to have the ability to enter the first initial, to quickly move to the name desired. Write mail Icon to default the “Reply to” to the sender. When clicking on a link in an email, to be able to configure which browser it should go to either on a system level or per user, not for OpenKM to open the document in the default browser. This is because many use Chrome as their default browser but OpenKM works best with Firefox. So, even if the default browser is Chrome, there should be a setting to open document links in a specified browser.

Réponse de l'équipe de OpenKM

il y a 4 ans

We at OpenKM appreciate your feedback. Our team is currently performing a significant user interface overhaul as part of the version 7 update, and we have sent your UI requests to our technical staff so they may be reviewed for inclusion in the new interface. We will be providing many improvements soon, and hope to see your desired changes among them.

Michael
IT (É.-U.)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Good for building a searchable PDF database

4,0 il y a 5 ans

Commentaires : We use the software to maintain bills received from our facilities over 2 states. We have to keep everything for at least 2 years before compacting and archiving with the ability to pull up documents on the fly. We currently have roughly 200,000 PDFs in OpenKM and the only lag comes from Adobe. We are running it on an in-house VM with very little resource usage and have had almost no problems.

Avantages :

Drag and drop from file explorer is a huge plus for our non-tech savvy users. Adding a tag to each PDF for future recall is good if you don't want to OCR everything. Up time is excellent. Over the last ~2 years, we have gone down maybe twice, and neither time was for more than an hour. Very dependable.

Inconvénients :

The interface is a bit outdated. OCR is a bit hit or miss. Help files could be better. There are a few features that I had trouble getting more info on. User access can be a pain to set up, especially retroactively.

Réponse de l'équipe de OpenKM

il y a 4 ans

Hello dear customer, We, at OpenKM, appreciate your overall positive feedback. We had a technical concern preventing us from updating our UI, which has been addressed with Version 7. Interface improvements are now on our development schedule. We are also currently revising our documentation for the new version, and it will see improvements shortly as well. The OCR and User Authentication both require some experience to use to their full potential, such as setting user permissions through the database, which will be much faster for some changes. There are also alternate options, the OCR engine used is pluggable if an alternative would be preferred, and OpenKM Professional can be set up to use Active Directory or LDAP for authentication. If you would like any additional information, please contact us.

Allen
Consultant (É.-U.)
Hôpitaux et soins de santé, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

OpenKM Two year review

5,0 il y a 4 ans

Commentaires : We have solved our NYS and HIPAA regulatory requirements for governance of our documents.

Avantages :

It has all the features that a company needs to satisfy requirements for documentation management.

Inconvénients :

It requires a basic training session before any user can get started. We about one hour to get them started, then a follow-up later.

Réponse de l'équipe de OpenKM

il y a 4 ans

We at OpenKM, appreciate your overall positive feedback. We believe that OpenKM gives you a whole array of useful features that can improve its usability and help your company process workflows. We agree that basic training is necessary to learn how to use OKM and get the most benefits of our application. We believe it might be beneficial for your team to attend one of our free webinars that take place once a month. The next one in English is on 12/17/19 at 1:00 pm EST. If you want to register, please do so by using the following link https://register.gotowebinar.com/rt/5090586405572191756 During the webinar, your team can post questions that, if the time allows, will be answered right away, or we will be addressed afterward via direct email.