DocuPhase

Qui utilise DocuPhase ?

DocuPhase possède une vaste expérience dans tous les secteurs d'activité. De nombreux utilisateurs appartiennent au secteur de la comptabilité, des ressources humaines ou de la fabrication et cherchent à accélérer les processus manuels.

Description de DocuPhase

DocuPhase propose des logiciels et des services pour l'automatisation des grandes entreprises. Cette plateforme comprend tout ce dont une organisation a besoin pour concrétiser ses stratégies de transformation numérique, d'amélioration des processus et de croissance. L'automatisation est la spécialité de l'éditeur.

Collaborez avec l'équipe DocuPhase pour transformer votre façon de travailler. Commencez à l'utiliser dès maintenant.

Pour plus d'informations, rendez-vous sur le site web officiel de DocuPhase.

Informations sur DocuPhase

Docuphase

http://www.docuphase.com

Fondé en 2000

Prix de DocuPhase

DocuPhase n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

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Version gratuite

Non

Essai gratuit

Non

Déploiement

Installation (Mac)

Cloud, SaaS, web

Installation (Windows)

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

DocuPhase - Fonctionnalités

Accès mobile
Archivage et rétention
Gestion de versions
Gestion des documents
Gestion des flux de travail
Gestion des ressources numériques
Gestion du cycle de vie du contenu
Gouvernance de l'information
Outils de collaboration
Recherche
Signature électronique
Conversion en PDF
Extraction de métadonnées
Formats multiples d'édition
Indexation
Outil de sélection de zone
Prise en charge de plusieurs langues
Pré-traitement d'images
Scan de cartes d'identité
Traitement des lots
Éditeur de texte
Alerte de paiement en double
Contrôle du processus d'approbation
Détection de fraude
Extraction de données
Formulaire 1099
Gestion de la trésorerie
Gestion des fournisseurs
Paiements récurrents
Rapprochement des bons de commande
Rédaction de chèques
Suivi de l'évolution des factures impayées
Traitement des factures
Transfert électronique de fonds
Archivage et rétention
Automatisation des processus et flux de travail
Collaboration
Contrôles/Permissions d'accès
Création et conception de formulaires
Fonction de glisser-déposer
Gestion de versions
Recherche en texte intégral

Avis sur DocuPhase

Afficher 5 avis sur 47

Note globale
4,4/5
Facilité d'utilisation
4,4/5
Service client
4,3/5
Fonctionnalités
4,3/5
Rapport qualité-prix
4,2/5
Arthur A.
Management Accountant
201-500 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 31/03/2018

"The team at Docuphase are able to solve every idea I have and the software is a massive time saver."

Commentaires: Our volume doubled since we chose Docuphase yet we have not needed to hire any additional staff yet. Staff have become accountable for their errors and we have been able to implement changes to our workflow to prevent any mistakes intentional or not.

Avantages: The flexibility of the forms along with the workflow make it great for getting proper approvals for your processes but also automating the actual task linked to the form.

Inconvénients: Probably the only thing I don't like is that I normal users don't see the progress of items they have processed once they have gone on to the next person without checking the actual document. Again docuphase have ways of showing this both by just giving more access or via a custom form.

Réponse de l'éditeur

envoyé par Docuphase le 06/04/2018

Hey Arthur,

We really appreciate the kind words in your review, as well as your partnership. It's been such a pleasure to work with you and the rest of the Aidacare team.

Thanks,
Mike Morris
Customer Success Manager @ DocuPhase

  • Provenance de l'utilisateur 
  • Publié le 31/03/2018
Christy V.
Finance Manager
Télécommunications, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 05/08/2020

"Training and support is invaluable"

Commentaires: There are a few processes that have had a major impact for us. We have automated our onboarding processes, this ensures that all required documents are not only received, but reviewed and approved. We have reduced our email burden tremendously, so we spend less time reviewing emails to determine what info we need. DocuPhase is by far the best document management system I have seen, because it goes beyond the document and manages processes. If you want to see how really inefficient your processes are, implement them in DocuPhase. Every process that I have implemented, I have changed shortly after to make it more efficient, even the ones we thought were solid.

Avantages: The most valuable feature to me is the ability to create or change a process with very little time and expertise involved. I am not a computer programmer, but I manage the DocuPhase system for the entire organization with very little effort. A process can be created, implemented and tested in just a few hours, depending on the complexity of the process. Forms can be created and amended faster than you could change and distribute a pdf form. Also, I know if I have any issues I can call DocuPhase with anything and they're right there to help. I absolutely love the entire team at DocuPhase and they have the most incredible support over any company I've dealt with. The team has helped us work through our processes and ideas to get them implemented and did not charge us a fortune in programming fees. We have been able to work remotely through the pandemic across multiple offices, largely due to DocuPhase. We have access to all documents, we are able to upload images and continue to collect signatures. Our purchasing is automated for approvals and budgeting, so it requires very little follow up. DocuPhase is by far my favorite tool to work with because I am able to do so much with it to improve many areas.

Inconvénients: I would like to see easier troubleshooting. Since I am not an IT person, I don't really delve into the deep database stuff. However, when I get an exception error or something like that, I really struggle trying to find the error. It's usually something simple, but I feel like I'm trying to find it blind. It would be helpful if the system told you why the error happened, without having to search everywhere for it.

Réponse de l'éditeur

envoyé par Docuphase le 06/08/2020

Thank you so much for your feedback! We are happy that you are satisfied with the system. Your comment on exception troubleshooting is being passed on to the team. Thanks again!

- DocuPhase Customer Succes Team

  • Provenance de l'utilisateur 
  • Publié le 05/08/2020
Aaron S.
Office Manager
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    1/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Publié le 29/03/2018

"The program is very useful, but when there is a problem that I can't solve in-house, it's difficult."

Commentaires: Saving time, providing all of our hard-copied data at our fingertips digitally.

Avantages: Customization capabilities, ease-of-finding results, search capabilities, scalability, when iLink works it saves a ton of time

Inconvénients: iLink is EXTREMELY temperamental - at best - and works only 10% of the time. When there are problems with ScanDox/Upload Manager, the solution that fixed the problem the time prior doesn't always work, which leads to a tech support request .

Réponse de l'éditeur

envoyé par iDatix le 02/04/2018

Hey Aaron,

I'm sorry to see your support rating. We pride ourselves on the nature of our support, and would hate to feel as though you're unsatisfied. I've been chatting this over with some other resources internally, and we'd like to pick your brain later this week about ways you feel as though we could improve. Expect that we'll follow up with you this week regarding your concerns, and then put measures in place to improve.

Thanks,
Mike Morris
Customer Success Manager @ DocuPhase

  • Provenance de l'utilisateur 
  • Publié le 29/03/2018
Larry L.
General Manager
Équipement et fournitures de bureau, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/07/2020

"Long time customer"

Commentaires: From the beginning my experiences has been nothing but positive, the program itself is extremely robust and needs little maintenance.

Avantages: I like the ease of this program. Training is extremely simple for a program like this and document retrieval is super fast. I also like that any super user can expand the program to accommodate an entire company with all the levels of security that one could ask for.

Inconvénients: I do not like the the programmers keep changing how the "rubber stamps" work from version to version. some versions can be assigned to users and the latest version has no assigning. this leads to a sloppy workflow and cumbersome use.

  • Provenance de l'utilisateur 
  • Publié le 30/07/2020
Everette B.
Attorney at Law
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 29/03/2018

"Have been using for at least 10 years and it is a very valuable tool for our office"

Avantages: We have used the software to store our closed files for a number of years and it is very nice when we need a back file to be able to bring it up very quickly and easily. It is easy to find any page in the file we night need and to email or copy any or all pages of a document. We no longer have to go to the attic to retrieve a file and manually search through the file foe the document you need. It is there at your finger tips with a few key strokes. The program saves a lot of space and time. Very glad we have it.

Inconvénients: Not being able to scroll through a file is my first complaint. Not being able to add document to a file has been a major issue. Indexing of the file is very time consuming process. You need to have character recognition should be a part of your program. With OCR it would be much quicker to scan old file in to the program. Having to log in and out of the program is also a feature I do not like. To my knowledge you offer no training with the program so I am sure there are lot of features we do not know how to use. The vendor that sold the program to us has tried to train us but like most programs you only learn about 10% of the features offered.

Réponse de l'éditeur

envoyé par iDatix le 02/04/2018

Hi Everette,

Thank you so much for the kind review, and for being a longtime customer. Regarding the cons, I'm going to reach out to schedule some time for us to talk further, as I think that we can help to take care of some of these issues. We offer a top-rated OCR program that we can deploy quickly and efficiently as well, so we may be able to help you save even more time there.

I look forward to speaking with you soon,
Michael Morris
Customer Success Manager @ DocuPhase

  • Provenance de l'utilisateur 
  • Publié le 29/03/2018