Pour qui ?

Croissance des entreprises qui dépassent leurs systèmes actuels et ont besoin de meilleurs outils pour développer leur activité, protéger leur marque et offrir une expérience client exceptionnelle.

Notes moyennes

13 avis
  • Note globale 4.7 / 5
  • Facilité d'utilisation 5 / 5
  • Service client 5 / 5
  • Fonctionnalités 4.7 / 5
  • Rapport qualité-prix 4.8 / 5

Informations sur le produit

  • Version gratuite Non
  • Essai gratuit Non
  • Déploiement Cloud, SaaS, web
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • SalesWarp
  • http://www.saleswarp.com/
  • Fondé en 2009

En savoir plus sur SalesWarp

SalesWarp est un système avancé de gestion des commandes qui gère les opérations Ventes, Marketing, Exécution, Expédition et Entrepôt via une solution puissante et souple SaaS sur le cloud pour développer les marques, les commerces de détail et les entreprises B2B. Fonctionnalités clés : gestion des commandes, gestion des stocks, gestion de l'information sur les produits, marchés, expédition, achat/réapprovisionnement, service client, entrepôt.

SalesWarp - Fonctionnalités

  • Achats
  • Codes-barres et RFID
  • Emplacements multiples
  • Gestion 3PL
  • Gestion de la qualité
  • Gestion des commandes
  • Gestion des expéditions
  • Gestion des retours
  • Gestion des réceptions et entrées
  • Gestion des stocks
  • Prévision
  • Synchronisation en temps réel
  • Attributs de produits personnalisés
  • Bibliothèque de contenu
  • Comparaison de produits
  • Création de catalogues
  • Fonctionnalité de vente croisée
  • Gestion de contenu
  • Gestion des prix
  • Recherche/Filtre
  • Vues de catalogue personnalisées
  • Commandes récurrentes
  • Gestion des catalogues
  • Gestion des commandes spéciales
  • Gestion des expéditions
  • Gestion des nouvelles commandes
  • Gestion des retours
  • Gestion des stocks
  • Saisie de commande
  • Suivi des commandes
  • Traitement des commandes
  • Accès mobile
  • Alertes/Notifications
  • Gestion d'entrepôt
  • Gestion des fournisseurs
  • Gestion des renouvellements de commande
  • Gestion des stocks de la vente au détail
  • Gestion des stocks pour la fabrication
  • Gestion multicanal
  • Identification des produits
  • Kitting
  • Optimisation des stocks
  • Prévision
  • Rapports et analyses
  • Base de données de clients
  • Gestion d'entrepôt
  • Gestion des commandes
  • Gestion des commandes en souffrance
  • Gestion des expéditions
  • Gestion des stocks
  • Saisie de commande en temps réel
  • Saisie des commandes à distance
  • Traitement des commandes
  • Commerce mobile
  • Commerce social
  • Gestion SEO
  • Gestion des canaux
  • Gestion des catalogues
  • Gestion des commandes
  • Gestion des promotions
  • Gestion des retours
  • Gestion des stocks
  • Intégration de marketplace
  • Panier d'achat
  • Synchronisation de données
  • e-mail marketing
  • Allocation
  • Codes UGS et UPC
  • Codes-barres
  • Gestion des achats
  • Gestion des commandes
  • Gestion des fournisseurs
  • Gestion des renouvellements de commande
  • Gestion des éléments
  • Prévision
  • Suivi des coûts
  • Suivi des numéros de série

Avis les plus utiles sur SalesWarp

Absolutely amazing team and product

Publié le 16/10/2018
Richard R.
President
Production alimentaire, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Our business has been in operation since 1982 and prior to using SalesWarp we needed a better system to import and track orders. SalesWarp’s work order management system allowed us to import all of our orders from Amazon, Shopify, and phone orders into one system. Our order entry and processing functions were customized so that our corporate customers could place large orders and were ensured on-time delivery. Thanks to SalesWarp we can quickly ship orders overnight by streamlining our pick and pack process, our team can now export products at the exact time for pick up by UPS. SalesWarp worked well with our web development team to allow scheduled shipments and eased the process of strict shipping methods so our cakes can be delivered more efficiently to meet the demands of our customers. SalesWarp has helped us tremendously in meeting the demands of our customers as well as making the order process easier for our team!

Avantages: Since 1982, Caroline’s Cakes has sold countless cakes and southern specialties throughout the country. Our best-selling Caramel Cake has been featured in Oprah’s Favorite Things, Buzzfeed, and The Food Network. With such a high demand for our cakes, we needed an easier way to import orders. SalesWarp’s work order management system allowed us to import all of our orders from Amazon, Shopify, and phone orders into one system. Our order entry and processing functions were customized so that our corporate customers could place large orders and were ensured on-time delivery. Large corporate orders can now be imported to make the buying process more efficient. Thanks to SalesWarp we can quickly ship orders overnight by streamlining our pick and pack process, our team can now export products at the exact time for pick up by UPS. SalesWarp worked well with our web development team to allow scheduled shipments and eased the process of strict shipping methods so our cakes can be delivered more efficiently to meet the demands of our customers. SalesWarp has helped us tremendously in meeting the demands of our customers as well as making the order process easier for our team!

Inconvénients: Load times can vary depending on the action being performed.

Réponse de l'éditeur

envoyé par SalesWarp le 06/11/2018

Thank you Richard for your review and the wonderful cakes!

You have a great product and team! Glad we could assist.

Outstanding. The Advanced Order Management System and the multi-channel selling is excellent

Publié le 04/05/2017
Kevin C.
COO
51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Beyond the inventory management, there is a robust advanced order management system or OMS. All orders from all markets come into one screen. They can be managed, modified and shipped. Once complete, tracking automatically pushes to the marketplace and the customer is notified. No more manual updating. Also, I was able to set up wholesale stores for each direct sales representative. Now they can send quotes and process orders all out of their store. That allows me to see at any time what each sales rep is doing in terms of profit loss and product movement. This is an awesome tool for commission and rep evaluations as I have the power of Sales Warp's awesome reporting tools to report on reps like they are markets. I love reports and have always found marketplace reporting systems to be awful. SalesWarp comes stock with a tremendous number of pre-built reports but, what makes SalesWarp so tremendous is that I can make any custom report I can imagine. It took me no time to learn the reporting language and begin to process my own reports for my own needs.

Avantages: Prior to partnering with SalesWarp, we really struggled with inventory management and advanced order management required for this level of multi-channel selling. We really needed a much better Order Management System ("OMS") that would allow us to see all of our orders in one location, manage inventory, centralize shipping and distribution, push tracking information and respond to customer service issues. I cannot tell you how much time was wasted going into each selling channel, processing orders, processing customer service issues and then exporting all of that to a manual inventory control system. We were constantly plagued by stockless orders, inadequate reporting needed to order products based on growth, inadequate reporting for basic accounting functions and an inability to get a 360-degree view of where our customers are buying our products. I do not even have time to get into the challenges we had ordering products from overseas to meet demand. The final thing I want to talk about is the most important -- the people of SalesWarp. This is one company I can truly say that underpromises and over-delivers.

Inconvénients: The reporting tool takes a while to learn if you do not know mySQL -- but it is robust. I love the system.

Réponse de l'éditeur

envoyé par SalesWarp le 04/05/2017

Kevin,

Thank you very much for your thoughtful review! We will continue to work hard to help Tent & Table grow and succeed.

Your review will be really helpful to those folks who are currently vetting new OMS offerings.

Again, thank you for the feedback!

Warmest regards,
Dena

Huge Potential, Terrific People

Publié le 25/05/2016
Robin W.
Owner
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: Background: We started using SalesWarp in 2014. We are a relatively small company to be working with a system like this; we only receive about 100-150 orders per day. With that said, we do sell across a large variety of sales channels, and have a unique business model that requires a fairly sophisticated solution. Pros: - First and foremost, there's the staff. The folks at SalesWarp, with whom I've had my fair share of disagreements and disappointments, in the end really do genuinely care, really do genuinely listen, and really do genuinely want to help. They will go above and beyond to make sure you're happy. That's absolutely critical ' you can have the best software in the world, but if the folks behind it can't be counted on, then it's a waste of time. - The software as a whole is an incredible time-saver, and the feature set is unique. I don't know of any other software in the price class of SalesWarp that allows for product publishing, inventory management, AND purchase order generation. Those are exactly the three primary facets we needed, and I found they simply weren't available at my budget anywhere else. Cons: SalesWarp is a young company. That's unfortunately apparent when it comes to its software. There are bugs, ranging from mild to moderately severe, some missing features, incomplete areas, some pesky UI problems, a lack of overall polish, and many other small ways in which it could be improved upon. It's come a *long* way since we first started using it, but it still has quite a bit to go until it reaches that place of 'software zen'. It needs to be said that our particular business needs are quite specialized, and have required a lot of customization. In all likelihood - assuming your business needs are at least somewhat more 'traditional' - you'll need a lot less customization, and you'll likely utilize, to a greater extent, the tried-and-true, 'out of the box' features of SalesWarp, which do exist in great numbers, and which generally work as advertised. So it is therefore also very likely that you will run into a lot fewer issues than we have. Summary: Once the issues I've mentioned in the cons have been addressed ' and I'm confident they will be ' it's going to be absolutely spectacular software. As mentioned, I've already seen it come a long way, and I look forward to the day when its full potential will be unleashed.

Réponse de l'éditeur

envoyé par SalesWarp le 31/05/2016

Thank you for taking the time to give us your feedback! We really appreciate it. Robin, you have been an integral part of our client product team and have influenced our product evolution. We wish you continued success!

Great company to facilitate automation processes for your multi-channel business

Publié le 12/04/2016
Colby H.
Co-Founder
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: We are a multi-channel online retailer selling home products nationally. As our company grew we struggled with trying to make QB work efficiently as an order fulfillment software with automated processes. We utilized QB programmers to create many customizations. We ultimately hit a stopping point with our file size growing beyond the workable QB limit. We were not looking to get rid of QB, just wanted a way to only use it for accounting. We found SalesWarp at IRCE marketing convention. They offered a series of order fulfillment process automations, EDI capabilities and limited record imports into QB. This was great news for us. We began integration which took much longer than expected as they were new to EDI a year ago when we had our integration. Their team: Scott our project manager, Joe and Puneet lead developers worked very close with us in the beginning and still do today. SalesWarp has allowed us to scale our business in a custom way. We have unique in-house systems that benefit our competitive position in the market and SalesWarp has been able to design customizations to work with these systems and improve them. PROS:
Very inexpensive EDI with customizable functions to fit each vendor's unique EDI system.
Work directly with the personnel that are leading development.
Custom functions that are built out within a couple of weeks.
Receive orders that automate to drop ship purchase orders based on set rules. (Our favorite feature)
New features are always being added to their core platform.
Robust product catalog abilities: bundling and configurable products (powerful on market places)
CONS:
Initial custom integration may take time. They have improved a lot of this since we integrated.
They have limited videos and tutorials for training your staff, although, they are available for live demos.
In summery SalesWarp is not a perfect system but what is. They are a work in progress like any successful company. The SalesWarp team is friendly and easy to work with. They have continued to work hard for us 18 months later. I would highly recommend them if you are looking to automate your order fulfillment processes, add or reduce the cost of EDI functionality, improve your product catalog functionality and use as a central hub for you multi-channel business.

Réponse de l'éditeur

envoyé par SalesWarp le 12/04/2016

Colby,
Thanks for the review. We will continue to improve our integration processes and especially the time it takes to deploy in order to help you and all of our customers get to market faster with more products on more channels to ultimately deliver more sales. Thanks for being a great customer.

Order Management Software

Publié le 07/11/2018
Utilisateur vérifié
President
Mode et vêtements, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Our company has successfully designed, manufactured, and sold high-end fashion since 1977, primarily distributing to upscale department stores across the US and more than 20 countries internationally. We launched natori.com as an E-Commerce site in 2008. Before SalesWarp, our shopping cart was time-consuming and required many steps for simple processes.
SalesWarp enhanced our new shopping cart, BigCommerce, and helped build a solution that handles critical and complex workflows for customer management, orders, and fulfillment.
SalesWarp’s advanced order management system helps support our extensive catalog and created a seamless returns process which has helped our company expand and scale. The SalesWarp team was very attentive in the onboarding process and continues to offer tremendous support!

Avantages: Covers all of our processes
Centralized
Hands on integration and management team
Good responsiveness
Trustworthy team
Flexibility of system, multiple uses

Inconvénients: As with most software, we would like customizations to be less involved

Réponse de l'éditeur

envoyé par SalesWarp le 01/04/2019

Thank you so much for sharing your experience! Your feedback helps us improve and can help others who are searching for an OMS system.

Thanks again for your review!

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