Simple Salon

Simple Salon

par Simple Salon

Qui utilise Simple Salon ?

Simple Salon est un logiciel de réservation rationalisé et adapté aux salons de coiffure ou de beauté de toutes tailles. Des salons indépendants aux chaînes dotées de centaines d'enseignes, la solution sait s'adapter.

Description de Simple Salon

Simple Salon est un logiciel cloud de réservation tout-en-un à la fois avancé et facile à utiliser qui est entièrement conçu pour les salons de beauté et de coiffure, les cliniques et les spas. Ne manquez plus jamais un rendez-vous grâce aux réservations en ligne et aux rappels automatisés. Assurez la satisfaction de vos clients en tirant parti de formidables fonctions de marketing et de programme de fidélité ainsi qu'à l'intégration AfterPay. Faites tout cela et bien plus encore où que vous soyez et via n'importe quels ordinateur, tablette ou smartphone. Commencez votre version d'essai gratuite dès aujourd'hui.

Informations sur Simple Salon

Simple Salon

http://www.simplesalon.com

Fondé en 2005

Prix de Simple Salon

Simple Salon est disponible à partir de 21,99 $US/mois. Simple Salon n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de Simple Salon ci-dessous.

À partir de

21,99 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Simple Salon - Fonctionnalités

Logiciels pour instituts de beauté
Carte de fidélité
Emplacements multiples
Gestion de la paie
Gestion des employés
Gestion des locations de stands
Gestion des stocks
Point de vente (PDV)
Profils client
Rendez-vous récurrents

Avis sur Simple Salon

Afficher 5 avis sur 144

Note globale
4.4/5
Facilité d'utilisation
4.4/5
Service client
4.1/5
Fonctionnalités
4.1/5
Rapport qualité-prix
4.3/5
Erika B.
Salon Owner
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 03/10/2019

"Simple Salon software for Hairdressing salons"

Commentaires: I am really happy with this product and at times have been tempted to look at what else is out there.I have not found anything that is as easy to operate for my staff and gives me everything that I need. I also like the fact that Simple salon is always bringing out new features so I feel I am not being left behind.

Avantages: This software is easy to use.You can access it anywhere and the online booking function is a must.The reports are easy to read and are invaluable to my staff for their KPIs.
No updates to purchase and no contracts. It ticks all my boxes.

Inconvénients: That it sometimes goes down.Unfortunately this is a universal problem not just Simple salon.I really have not experienced any down side.The help desk is awesome and the video tutorials are always their if you need them.

  • Provenance de l'utilisateur 
  • Publié le 03/10/2019
Sarah R.
Home salon owner/ operator: Beauty Therapist
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 12/10/2019

"Simple Salon user for over 5 years! "

Commentaires: Overall I am happy, my day to day use is easy & straight forward.

Avantages: General functions are easy to use, affordable and has pretty much everything I need. Easy to book and rebook clients, set up appointment reminders and add & change services.

Inconvénients: The app doesn’t allow all functions to be performed, such as moving an appointment to a different day or time, or inputting a task without booking it as a clients appointment.
I also find setting up a list to text out clients for promotions tricky at times.

Réponse de l'éditeur

envoyé par Simple Salon le 30/10/2019

Hi Sarah. Thanks very much for your review of Simple Salon. Very happy that you find it easy to use. We'd also love to help you with any functions that you might ever find tricky and are always contactable at support@simplesalon.com.au and can happily call you back to guide you over the phone. Thanks again for managing and building your business with Simple Salon.

  • Provenance de l'utilisateur 
  • Publié le 12/10/2019
Kylie R.
Salon Owner
Services aux consommateurs, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    1/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    3/10
  • Provenance de l'utilisateur 
  • Publié le 09/10/2019

"Simple"

Commentaires: I like the software as it’s easy to use and has most things but the service is very poor and some functions could be improved. I except this as the price point is excellent for what I get - I don’t need too many bells and whistles but when I need support it’s not there.

Avantages: Has most needs - appointments, reporting, sms and email reminders and marketing, ordering, not expensive (I’m a small salon)

Inconvénients: Support- even if I request support I don’t receive any feedback it’s extremely bad to the point I’ve considered changing systems - but changing is hard as I can’t download all the information easily - the exported excel files are in different order. If I had better support I’d be happy.
Can’t add sustainable salon - no response on how to do this
Many reports are locked at 1 months - it would be great if this wasn’t locked
Dashboard- not live like Kitoomba - I don’t really know how I’m doing

Réponse de l'éditeur

envoyé par Simple Salon le 30/10/2019

Hi Kylie. Thanks so much for taking the time to leave a thorough review. We take your experience and comments very seriously and, while we are very happy you give four or five stars to most of the review criteria, we are especially interested in your experience with support and functionality. So much so that in the last month we have employed a new team member to focus on these very issues and are quietly confident you will see a huge improvement. While we love it when current customers recommend SS to others our main focus is on you, as a current customer, being more than satisfied. Thanks again for your very helpful feedback.

  • Provenance de l'utilisateur 
  • Publié le 09/10/2019
Sarah L.
Beauty Therapist/Salon Manager
Cosmétiques, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    1/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 18/10/2019

"Loyalty not necessarily rewarded "

Commentaires: Almost four years ago, I borrowed my mother’s credit card to use for one month of my subscription. I changed it to my then new card soon after, which was charged by Simple Salon. My mother alerted me some time later to the fact that her card was still being charged also. Simple Salon don’t seem to want to take responsibility for this glitch and in reply to one of the emails I sent trying to get to the bottom of the reason why we were being charged twice for a period of time, their response was sending me the link on how to properly change your card/payment details. Obviously I already knew how to do this as my card was being charged, and this was not the first time over the years that I’d successfully changed payment details. This issue has caused me to refrain from using the online booking feature and I have been researching other booking systems because I am not at all satisfied with this. If I had more time, I would have moved over to another program by now.

Avantages: The program is reasonably easy to work with and does prompt you to find what you are looking for in most cases.

Inconvénients: There have been times where I have really needed to speak to a support person, but this is not an option unless you ask for a return phone call that you need to wait for. There is not a simple option for treatment packages so if someone books in for a discount package, we are required to book each treatment in separately and I have to rely on my staff to remember to apply the discount.

Réponse de l'éditeur

envoyé par Simple Salon le 23/10/2019

Hi Sarah. Thanks very much for your review. We are very happy that you found SS easy to use but apologize for any confusion which may have occurred regarding changing the credit card assigned to billing. We will be looking into this matter further in an effort to establish a more satisfactory outcome for you. Team SS.

  • Provenance de l'utilisateur 
  • Publié le 18/10/2019
Nicola P.
Owner
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    3/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    5/10
  • Provenance de l'utilisateur 
  • Publié le 03/10/2019

"n/a"

Commentaires: Great that it's cloud based. Always loving the updates. Love the online booking software

Avantages: That it is cloud based. Easy to use. Multiple users. Good price point.

Inconvénients: That it isn't mobile phone friendly. Sometimes confirmation SMS don't get sent out to clients so I have to constantly double check.

Réponse de l'éditeur

envoyé par Simple Salon le 30/10/2019

Hi Nicola. Thanks so much for your review of Simple Salon. We love that you love the updateswe're always in development, making sure we're growing with your needs. SMS texts issues often have sources beyond our control; we do everything at our end to make sure they are reliable but understand and totally agree with you that even one client missing one SMS is problematic. Rest assured we always find the reason and do our utmost to communicate it to you ASAP. Thanks again for being a Simple Salon user.

  • Provenance de l'utilisateur 
  • Publié le 03/10/2019