17 ans à aider les entreprises françaises
à choisir le meilleur logiciel
Synergist
Description de Synergist
Prendre le contrôle des projets de l'entreprise en rassemblant tous les éléments en une vue unique. Synergist est le premier système de gestion des coûts et des projets d'emploi au Royaume-Uni pour les agences, les cabinets de conseil et les services internes.
Qui utilise Synergist ?
Synergist est le principal système de gestion des coûts d'emploi et de gestion de projet pour les agences de création numérique, les cabinets de conseil et autres organisations gérant des projets nécessitant un contrôle et une visibilité de leur activité.
Synergist ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
Synergist
Alternatives à Synergist
Avis sur Synergist
The only package that does everything well
Commentaires : As a package (software + support), it's the best product in the market - and we tested 6 of the leading solutions in great depth. If you're looking for a system that's customisable for your own business and the way you do things, you won't find a better system.
Avantages :
For us, the quoting side of the system is fantastic. It's super configurable and allows granular customisation across products, services and mark-ups. Time tracking is also very good. Support has been fantastic - very quick to respond to any questions and they always take the time to make sure you understand.
Inconvénients :
There is a fairly steep learning curve. It's not immediately the easiest software to get in to, but it is worth the investment.
Réponse de l'équipe de Synergist Express
il y a 2 ans
Ryan, we're very proud that you choose Synergist after such a detailed assessment of the leading Agency Management Systems. And it's great to now hear the extent to which Synergist is meeting your needs. Many thanks for taking the time to write a review, and I'll pass on your compliments to our support team.
Alternatives envisagées précédemment :
Agency PM software without the limitations found in many of its competitors
Commentaires : The implementation of Synergist was part of a wider (and thankfully successful) agency turnaround strategy I had been managing, and it certainly did its job!
Avantages :
The depth of its functionality was not found in many other PM software when carrying out my research. Plenty of options for setting up projects, retainers, rate cards, roles, departments, etc. Its ease of use for non-financial agency staff, client services and PMs made for much happier teams compared to previously used PM software. There are lots of great options available for analysing project performance - and the variety of reports and data extraction options massively helped with timely management reporting.
Inconvénients :
The data viewer option for creating bespoke reports took some time to get my head around.
Réponse de l'équipe de Synergist Express
il y a 6 mois
Thanks for reviewing your experience with Synergist Pete. It's fantastic to read of the part it's played in the agency turnaround project you've been managing and congratulations on your success. We're pleased to see you selected Synergist due to the depth of functionality it offers and that you've really benefitted from this. The data viewer has proved very popular but as an advanced reporting tool it does take a little time to understand its capabilities . We've received hundreds of requests to add further options to it. As a result it's recently had an interface makeover to maintain the ease of use whilst delivering these additional features. We'll look at the guides and webinars we have on this and see if their is scope for additional learning resources in this area. We look forward to supporting your continued success Pete.
Alternatives envisagées précédemment :
Excellent all round platform for agency management
Commentaires : Having used the platform for more than 10 years, and recently upgraded our use of it, we have had a very positive experience both from a tech point of view as well as the excellent support from onboarding to ongoing help.
Avantages :
Synergist offers a complete platform for managing our agency, from finances to projects, all interlinked and integrated. The platform is intuitive, adaptable and covers most aspects of agency life where we need visibility and the ability to manage. In addition the support and training is outstanding.
Inconvénients :
The user interface could do with an update but I believe that is on the cards.
Overall, pleased with the software as it is a 'whole approach in one place' .
Commentaires : One central area for the life of the project to be able to budget for future, fee quote more accurately for the future, track the life of the project and analyse data at the end of the project more efficiently.
Avantages :
One central place for the life of the project i.e. from fee quote to completion, cutting down on previous needs for quite a few spreadsheets !
Inconvénients :
Data Reviewer reporting isn't as simple as we would like it. We would like more things bespoking to our company. Calendar bookings if far too complicated for our needs.
Réponse de l'équipe de Synergist Express
il y a 7 ans
Thanks for taking the time to leave a review Debra. Great to hear you're pleased with the system and have benefited from the efficiencies of bringing all aspects of your projects into one central place. The Data Viewer has proved to be a very popular reporting tool and we receive many requests from customers looking for more advanced options within this to create more complex reports. To deliver a solution to the overwhelming majority of these enhancement requests, we've had to enhance the Data Viewer with additional options whilst maintaining the drag and drop style approach. I take on board your feedback on this and will pass this to the product development team. The same applies to the calendar bookings tool which has been developed to meet the needs of most project based businesses. If your calendaring needs are particularly simple then its functionality may exceed your current needs. Many Thanks - Nick Lane - Commercial Director
Key tool for our agency
Commentaires : Really good , especially the customer support provided by Agency Works who help us get the best from the system.
Avantages :
It is an end to end system from CRM, project and time management / tracking through to billing. Keeps everything in one place.
Inconvénients :
Scheduling feature doesn't quite suit our work flow and granularity of projects but this hasn't really negatively impacted our overall use of the system
Réponse de l'équipe de Synergist Express
il y a 2 mois
Sarah, thanks for your positive review of both Synergist and the customer service provided by Agency Works. It's always good to hear Synergist is fulfilling its key role as an end to end agency management solution. We'll take a look at the issue of the granularity of your work vs the functionality of our work scheduling tools, and see if we can enhance our offering in this area going forwards. We'll be in touch if we require further information and look forward to supporting your ongoing success.
