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AIMS360
Description de AIMS360
AIMS 360 offre le logiciel de gestion d'entreprise le plus robuste et le mieux intégré du marché pour les fabricants, les grossistes et les importateurs de vêtements, de chaussures, d'accessoires et d'autres produits liés à la mode. Il contribue à la croissance des entreprises et à l'amélioration de l'efficacité avec un système de gestion des stocks complet, le suivi du temps et des actions, des fenêtres multiples, des tableaux de bord de haut niveau, la business intelligence, le reporting, etc. Le logiciel de cloud computing de l'éditeur réduit les coûts et tire parti des dernières plateformes .NET et Microsoft SQL.
Qui utilise AIMS360 ?
Importateurs, grossistes/distributeurs et fabricants de vêtements, chaussures, sacs à main, accessoires, bijoux, accessoires de maison et autres articles de mode.
AIMS360 ne vous convainc pas tout à fait ?
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Avis sur AIMS360
Works great when I don't use it too much. Can start glitching after a while.
Avantages :
Easy to use, has good functions, and easy for multiple people to use at the same time. I like the option to have a remote desktop and use it anywhere.
Inconvénients :
Does not offer enough features. If I am using it heavily all day, the system will stop responding and crash.
Réponse de l'équipe de AIMS 360
il y a 6 ans
Hi Camila, How are you? Thank you for writing us a review; we appreciate your time. We're glad you're finding our software easy to use and our remote weblink. Giving our customers the best tools in the industry to make their work day easier is what we do! With that, we'd love to hear from you what features would you like to see in AIMS360? After all our software and features are inspired by our customers! Drop us a line at support@aims360.com when you get a chance, we'd love to hear from you. Also, if you're still experiencing hosting issues (slow connections, glitches, crashes, etc.) please open a support ticket in your portal and our team will get back to you soon. Hope you're doing well and keeping cool in the summer heat. Cheers, Jeanette, AIMS360
AIMS is pretty good for what it does. There are some serious inefficiencies though.
Avantages :
I like that it is relatively user friendly in terms of the order flow path. Basically, all of our employees are able to master whatever domain they need to understand.
Inconvénients :
There are some serious efficiency problems that create a lot of work for our team: 1) Invoices need to get emailed to customers when they get created. We have to field hundreds of emails and calls from customers looking for the invoice. 2) I hate that we are forced to use Chase Paymentech. 3) There could be a lot more and better integrations. 4) the Weblink is clunky looking, though out customers like it. 5) Its really frustrating that you cannot see customer invoices and orders in one place. There's no customer history. Causes a lot of work for our employees as they have to flip back and forth between databases. 6) Reporting suffers from a lot of the same problems. You can't get a legit customer history report that ties past and future togther. You cannot see which items were sold at full price e.g. even though the style record includes an MSRP. I'd like to know what percentage of Web sales last month were full price v. off price. It seems like you can never quite get just the reporting you need.
Réponse de l'équipe de AIMS 360
il y a 6 ans
Hi Lawrence, Thank you for taking time out of your busy day to write us a review. We appreciate your feedback and the more information about your AIMS360 experience you can provide, we can resolve any issues you may have quicker. Based on your review, we do have solutions to the problems you brought to our attention. I've reached out to our Support Manager so she can walk you through each step of each issue, to ensure that you and your team understand fully. I'll create another conversation so we can keep this separate from your current ticket(s). Thanks, Jeanette
Aims is very user friendly but is tailored ONLY towards apparel and not accessories which is too bad
Avantages :
I like that the overall system is pretty user friendly so I was able to learn it pretty quickly and train my team as well.
Inconvénients :
I don't like that every time you email customer service, they usually always just send you a link. I personally am always very busy so sometimes I would like to just contact someone live who is trained to walk me through the problem I have or they can tell me alternative reports I can be running to get the information that I need.
Réponse de l'équipe de AIMS 360
il y a 6 ans
Hi Karla, We appreciate your time in writing us a review. We're sorry to hear that you haven't experienced the best customer service from our team. We understand as a busy manager, you need straightforward answers to the problems you're experiencing. I have notified our Customer Support Manager your feedback and she will review it with our support team. Expanding our features for accessories is definitely on our roadmap. Your feedback is important so we welcome you to continue to forward us any questions or inquiries you may have. Thanks, Jeanette
Great inventory management and reports. So easy to customize reports to give us exactly what we need
Commentaires : This software benefits us not only in every component of production, but it also is the source for several of our end of month financial reports which is above and beyond what we expected ;-)
Avantages :
We love the detail in the reports as well as the precise ability to track and manage inventory of even the smallest parts that we use in production.
Inconvénients :
We may not use all of AIMS features (we use primarily for production and production tracking) but it gets a little dicey with raw materials inventory when ordering trims for a batch of production. We have been assigning the BOM in each cut to properly allocate ordered materials to the cuts they were intended for. However, this gets complicated when looking at actual stock of materials that we have on hand. Don't quite know what a good solution for that would be. Also, when receiving vendor purchase orders, there is no easy way to allocate the freight costs to the materials in that shipment. Freight changes based on each shipment, therefore fluctuates. We are not comfortable using a plug. This also leads us to costing on finished products that come in the door. It would be great to be able to generate a current cost based on the costs on the last shipment of used materials received.
Réponse de l'équipe de AIMS 360
il y a 6 ans
Hi Lindsey, We appreciate your feedback and we're glad you're enjoying our report features. Our goal is to make sure our software is easy to use and can help make your business processes run smoothly. I've read your concerns and have forwarded them to my team. They'll be in contact with you shortly as we'd like to dive deeper into this conversation. Let us know if you have any other questions! Best, Jeanette, AIMS360
Easy to use, wished there were a bit more reports to work with but overall good.
Avantages :
I enjoy the ease to work around the software, it is very user friendly. I like that we have various options to search the same thing, say orders...we can search through the orders module and the customer master module.
Inconvénients :
i dislike the occasional lag/shut down toward the end of the month. I also wished there was more variety with reports...
Réponse de l'équipe de AIMS 360
il y a 6 ans
Hi Cyndy, Thank you for leaving us a review earlier this year. Our apologies for not replying sooner as we are giving each review our full attention. We're glad you're finding our software user-friendly! And thanks for bringing the 'occasional lag/shut down' and 'variety with reports' to our attention. Our team is working with a few customers to resolve their hosting issues. So, if you're still experiencing a lag towards the end of the month, I strongly encourage you to reach out to our Support team. It's an unusual occurrence that we will need to further assess. More customization on reports are on our roadmap! Nonetheless, we're open to hearing your insights on what we can improve on our reporting feature. We also encourage you to follow our Twitter Suport (@aims360support) so you can receive our latest features and updates first-hand. Great to hear from you Cyndy, we hope you're having a great week. Best, Jeanette, AIMS360
