Verizon Connect

Verizon Connect

par Verizon Connect

Qui utilise Verizon Connect ?

Petites et moyennes entreprises avec une flotte de plus de quatre véhicules. CVC, aménagement paysager, électriciens, transport, lutte antiparasitaire, etc.

Description de Verizon Connect

Le logiciel de gestion de flotte de Verizon Connect pour les petites et moyennes entreprises peut vous aider à découvrir des coûts cachés tout en révélant une possible efficacité accrue. Utilisez ses tableaux de bord intelligents et ses outils de reporting pour analyser les tendances et mesurer avec précision les performances de votre flotte. Grâce à la surveillance 24h/24, vous pouvez gérer efficacement les comportements dangereux, les utilisations non autorisées ou les déviations à l'égard des procédures standard. Vous saurez bientôt où réaliser des économies et exploiter une flotte plus efficace.

Informations sur Verizon Connect

Verizon Connect

https://www.verizonconnect.com

Fondé en 2003

Prix de Verizon Connect

Verizon Connect n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Verizon Connect - Fonctionnalités

Logiciels de carnets de route
Autorisations d'accès utilisateur
Fonctions pour conducteurs
Fonctions pour pilotes
Horaire des employés
Pistes d'audit
Recherche de données
Suivi des ressources
Suivi des violations
Gestion de la maintenance
Gestion des employés
Gestion des expéditions
Gestion des inspections
Gestion des ordres de travail
Gestion des pneus
Gestion des stocks
Gestion du carburant
Parcs automobiles
Rapports d'incidents
Recherche par NIV
Routage
Suivi GPS
Suivi du kilométrage
Accès mobile
Base de données de contacts
Devis
Facturation
Gestion des contrats
Gestion des expéditions
Gestion des ordres de travail
Gestion des stocks
Planification
Recouvrement des paiements sur le terrain
Routage
Signature électronique
Suivi de l'historique des services
Suivi du temps en ligne
Alertes/Notifications
Gestion des pilotes
Gestion du territoire
Rapports d'historique
Routage
Suivi des personnes
Suivi des ressources
Suivi des statuts
Suivi des téléphones mobiles
Suivi des véhicules
Suivi en temps réel
Devis
Facturation
Gestion de la maintenance
Gestion des expéditions
Gestion des pilotes
Gestion des véhicules
Implantations de pilotes
Journaux des déplacements
Optimisation des charges
Planification
Routage
Suivi du kilométrage
Gestion des ordres de travail
Gestion des pneus
Gestion des stocks de pièces
Informations sur les véhicules
Planification de la maintenance
Suivi de l'historique des services
Suivi des coûts
Suivi des garanties
Suivi des réparations
Suivi du carburant

Avis sur Verizon Connect

Afficher 5 avis sur 483

Note globale
3,4/5
Facilité d'utilisation
3,6/5
Service client
2,9/5
Fonctionnalités
3,4/5
Rapport qualité-prix
3/5
Cindy B.
Closeout Specialist & HR Administrator
Télécommunications, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 21/05/2018

"It's one of the best purchases our company ever made. "

Commentaires: We love this software, and we have cut down on employees unapproved use of company vehicles and improved employee driving safety by using it.

Avantages: We've been using Fleetmatics, now Verizon Reveal, for years. We initially signed up with them because we wanted to keep track of what employees were doing in our company vehicles, but this software is capable of so much more. From tracking our oil changes to sending us alerts when employees are speeding, we use this every day. The customer service is amazing also, and there's a pretty nice referral program.

Inconvénients: It recently went through a revamp, and we did a training for the new system about a year before it was actually released. It was a little bit of a messy transition, but once we downloaded the new apps to our phones and got over the hump of getting everyone back on the same page, it's been amazing. The upgraded graphical user interface and new features are great.

  • Provenance de l'utilisateur 
  • Publié le 21/05/2018
Buz P.
President
Construction, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 25/06/2019

"Verizon Connect is a good product"

Commentaires: In the construction business we are able to see where our trucks are located at all times. We are able to monitor any type of speeding and also unauthorized use of vehicles. Also we are able to see where our vehicles are and not waste a phone call.

Avantages: Verizon installed the trackers and helped us set them up. Verizon was very professional throughout this whole process and stuck to their commitments and appointments. When we have issues cutomer service is always a phone call away.

Inconvénients: Even though the trackers were installed for free ... I feel that the monthly service is too expensive. It seems maybe you could get incentives or price breaks.

  • Provenance de l'utilisateur 
  • Publié le 25/06/2019
Caity M.
Executive Project Coordinator
Construction, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    1/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 10/01/2020

"Customer Service Nonexistent"

Commentaires: Overall it has been very frustrating to work with VerizonConnect. They seem to have no urgency when it comes to fixing issues and complaints/concerns from their customers. They tend to not respond to emails and do not value communication with the customer. It has become very obvious that they do not communicate internally between their various departments. It feels as if each of their departments are completely separate companies that don't get on the same page with one another. Maybe this review will finally get someone to respond to our emails. It has been over a month of us not being able to pay our initial invoice because they have not gotten us the proper documentation we need in order to pay. Out billing department consistently has tried to reach out to them to get this information and to connect with they billing department but nobody has responded to any of the requests. I wouldn't be surprised if they now charge us a late fee even though we have been actively trying to pay.

Avantages: The actual software seems to be working well with our fleet. My scheduling department has been testing this software out on a handful of our work trucks for the past few months and now want to install it for our entire fleet (30-40 or so trucks) so that would suggest that the software works, and is easy enough to use and worth the money.

Inconvénients: The customer service at VerizonConnect. I can go weeks waiting for an email back from their team. It has been confirmed with their various departments that they do not communicate with each other internally so each of the departments I have had to interact with has had no idea what was going on / what issues were caused by their fellow departments. For example, the sales team got our business and sent us our contract to sign. We signed and paid for the services and sent it back. Over a month goes by of not hearing from them. I sent multiple requests for an update on the process and had no luck hearing back from anyone. Once they finally responded they gave me the contact information for some representative we had never heard of. I immediately reached out and a week goes by and I never heard back. Skip to another MONTH later and the product is finally installed. Apparently, their sales rep stopped being concerned with our contract and his response to our frustration with how long this all took and our disappointment in the lack of communication was to put blame on a different department and say it was all out of his control. Their customer service team / sales team said that this is something that "doesn't happen" (i.e. the lack of responding, the long wait time, the confusion between their departments) but similar situations have happened TWO MORE TIMES since then.

  • Provenance de l'utilisateur 
  • Publié le 10/01/2020
John C.
President
Construction, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    2/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 21/04/2020

"Stay Away"

Commentaires: Customer service is terrible. Lots of confusion between corporate and field service.

Avantages: I really don't like anything about Verizon connect. They have been giving me the run around for months. One of the units is not working and has not been working since February. I've been trying to cancel. My contract expired in March I notified them in February and they are still billing me.

Inconvénients: sometimes there are some problems with the app.

  • Provenance de l'utilisateur 
  • Publié le 21/04/2020
Nate L.
Distribution Manager
Vente en gros, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    3/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 18/02/2020

"Verizon Reveal "

Commentaires: Overall It has been good. Not great, but good. A lot of work on my part to keep things working with the software. Either way we still get very good track and reports at times when we need them.

Avantages: Like the App that i can track where our trucks are at any moment. I like the reports that I can run to see different metrics of the truck. The user interface is pretty easy to use, simple and concise.

Inconvénients: Customer service has been good and then bad. Tend to be a new person every few months that is over our account. Had some install issues with the contractors who installed trackers. Would like to be able to see current mileage of truck in reveal. The reports are shoddy at times, especially gas card purchases.

  • Provenance de l'utilisateur 
  • Publié le 18/02/2020