Pour qui ?

Petites et moyennes entreprises avec une flotte de plus de quatre véhicules. CVC, aménagement paysager, électriciens, transport, lutte antiparasitaire, etc.

Notes moyennes

452 avis
  • Note globale 3.4 / 5
  • Facilité d'utilisation 3.6 / 5
  • Service client 3 / 5
  • Fonctionnalités 3.4 / 5
  • Rapport qualité-prix 3 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Non
  • Déploiement Cloud, SaaS, web
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Verizon Connect
  • https://www.verizonconnect.com
  • Fondé en 2003

En savoir plus sur Verizon Connect Reveal

Le logiciel de gestion de flotte de Verizon Connect pour les petites et moyennes entreprises peut vous aider à découvrir des coûts cachés tout en révélant une possible efficacité accrue. Utilisez ses tableaux de bord intelligents et ses outils de reporting pour analyser les tendances et mesurer avec précision les performances de votre flotte. Grâce à la surveillance 24h/24, vous pouvez gérer efficacement les comportements dangereux, les utilisations non autorisées ou les déviations à l'égard des procédures standard. Vous saurez bientôt où réaliser des économies et exploiter une flotte plus efficace.

Verizon Connect Reveal - Fonctionnalités

  • Autorisations d'accès utilisateur
  • Fonctions pour conducteurs
  • Fonctions pour pilotes
  • Horaire des employés
  • Pistes d'audit
  • Recherche de données
  • Suivi des ressources
  • Suivi des violations
  • Gestion de la maintenance
  • Gestion des employés
  • Gestion des expéditions
  • Gestion des inspections
  • Gestion des ordres de travail
  • Gestion des pneus
  • Gestion des stocks
  • Gestion du carburant
  • Parcs automobiles
  • Rapports d'incidents
  • Recherche par NIV
  • Routage
  • Suivi GPS
  • Suivi du kilométrage
  • Cartes carburant
  • Facturation
  • Gestion des coûts de carburant
  • Gestion du personnel
  • Interface tierce
  • Prix de l'industrie
  • Rapprochement des cartes carburant
  • Reporting IFTA
  • Suivi des variables
  • CRM
  • Codes-barres et RFID
  • Cross-docking
  • Gestion 3PL
  • Gestion de la flotte
  • Gestion des commandes
  • Gestion des expéditions
  • Gestion des fournisseurs
  • Gestion des stocks
  • Gestion des transports
  • Alertes/Notifications
  • Gestion des pilotes
  • Gestion du territoire
  • Rapports d'historique
  • Routage
  • Suivi des personnes
  • Suivi des ressources
  • Suivi des statuts
  • Suivi des téléphones mobiles
  • Suivi des véhicules
  • Suivi en temps réel
  • Devis
  • Facturation
  • Gestion de la maintenance
  • Gestion des expéditions
  • Gestion des pilotes
  • Gestion des véhicules
  • Implantations de pilotes
  • Journaux des déplacements
  • Optimisation des charges
  • Planification
  • Routage
  • Suivi du kilométrage
  • Gestion des ordres de travail
  • Gestion des pneus
  • Gestion des stocks de pièces
  • Historique de maintenance
  • Informations sur les véhicules
  • Planification de la maintenance
  • Suivi des coûts
  • Suivi des garanties
  • Suivi des réparations
  • Suivi du carburant
  • Achats
  • Codes-barres et RFID
  • Gestion Import/Export
  • Gestion d'entrepôt
  • Gestion des commandes
  • Gestion des expéditions
  • Gestion des retours
  • Gestion des stocks
  • Prévision des ventes

Avis les plus utiles sur Verizon Connect Reveal

We Cried out for Help a Long Time

Publié le 24/06/2019
Shawn G.
Fleet Administration Manager
Papier et produits forestiers, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
3/5
Note globale
1 / 5
Facilité d'utilisation
1 / 5
Fonctionnalités
2 / 5
Support client
1 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Since we switched to ELD, absolute kaaos and mayhem. Sold us a product that wouldn't work with 2019 Kenworth. Our tablets were outdated, salesman never checked. We had to purchase $$$ tablets. The HOS violations report didn't work for 8 months. Vehicles we asked to be removed stayed in since 2016 (3 years). Could not provide a cable for a 2019 Kenworth for over 6 months. We were literally forced to go to a competitor. Our account rep was absolutely horrible. The fellow we got at the end was nice, but it was too late by then.

Avantages: We liked Fleetmatics. We liked that power units and trailers could go on one page. We liked the reports the program offered. The Irish were friendly, and easy to work with. They were always knowledgeable, and helpful.

Inconvénients: The tablets lost connection with the truck in no cell service areas. Verizon never announced updates. When updates occurred, they would interfere (take presidence) over the logbook in use, blocking drivers from logging in/out from breaks, and creating excessive unassigned miles. The gps would say 195 miles when we travelled 12 miles, not accurate. A vehicle we did not own showed up in our fleet. Vin numbers and vehicle data came up missing. Very unpredictable and inaccurate data. Portions of the program were inop for long periods of time. Notifications for events occurring in the future, how does that happen? Techs support not all on the same page as far as procedure when we called in. Some fixed things, others said there was no fix. Clearly not all trained, and the gap is huge. Some were argumentative.

Verizon Connect Autorenewal sham

Publié le 04/01/2019
Robin M.
CEO/Director
Services aux consommateurs, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
3/5
Note globale
3 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
1 / 5
Support client
1 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Awful.

Avantages: I'm too disturbed by the customer service to comment positively about the software

Inconvénients: We had been with Fleetmatics/Verizon Connect for 12 years. We rec'd little support though a couple of years back, a sales rep called to have us sign a new contract with an annual autorenewal. This November we were researching Fleet tracking options and called F/VC to find out when our contract was up. We were told at the end of January so mid-December, we reached out to them to tell them that we weren't going to renew (we found another provider with more services and lower prices) and asked what we needed to do. The man who introduced himself as our "Customer Success Partner" told me that our contract requires 60 days notification so we were stuck through Jan 2020. I explained that we hadn't been informed that when we called. He sent me a copy of the contract and told me "too bad" that my company should understand who it is doing business with. He said in no uncertain terms we were locked in through Jan 2020. I asked to speak to his manager but was told she was out of the office but well aware so if I called her the next day, I wouldn't have any better success. I did a search on New York State law and learned that a contract w/ autorenewal needing notice of more than 30 days requires the vendor to notify the signee of their renewal timing by certified mail (or in person) betwn 15-30 days of the deadline or it's not enforceable. Within 24 hours I received confirmation that the contract will terminated this January and not the following!

Incompetent Customer Service

Publié le 19/07/2019
Ashley W.
Executive Assistant
Vente en gros, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
3/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
2 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: If you can find another company that has good coverage, choose them. I never had these kinds of issues before Verizon took over.

Avantages: The software is user friendly and once you have the hang of it, it's easy to navigate the site as well as manage different locations and their vehicles as well. The reporting comes in handy as well.

Inconvénients: The customer service is terrible. Ever since Verizon Connect took over Fleetmatics, it's all gone down hill drastically. While everyone I have talked with is very polite, they never seem to be able to discern between two different cases, can never send out the necessary parts as requested, even after they have said it will all be taken care of and they will ship out in no time. Just today, I called about a specific case number and wanted to make sure the parts needed for an install had shipped and would make it for our appointment on Monday, as we had not received them. The woman I spoke with could not find anything regarding the parts having shipped or not. She then said she found where they had arrived but that was for an entirely different case number. This was a situation where I already had to reschedule the install due to not having parts shipped as they said they would. So here we are, third time around and hopefully third times the charm. Unfortunately, this is the same story on each separate occasion when we need installs completed. I fully intend on trying to reach someone at a higher level to find out the reason behind this level of incompetency.

Contract renewal

Publié le 20/08/2019
Carlos F.
owner
Urbanisme et architecture, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : SoftwareAdvice
3/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
1 / 5
Support client
2 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Everything was good till I try to get in contact with my account manager, I was placed on a phone call with a rep, because I was offered a better price on another company so I called to see if Verizon could have giving me a better price to increase my units. This was not possible because the only do this when the contract it about to expired, I remember that I had a contract, but my calculation it should had expired well it's not the case happen that I have sign up for 3 years renewable automatic 3 MORE YEARS if you don't provide then with a request on writing to be place on file till the end of your contract, but as per the rep I could buy my full contract, Well my advice to you is BE careful with this contract because it do not make sense to have a contract after you had comply with the first 3 YEARS 36 MONTH!

Avantages: Software is good it do a good job but read your contract.

Inconvénients: It refresh over 90 seconds most of the time.

Truck Tracking made easy

Publié le 07/06/2019
Norma S.
Fleet Manager
Pétrole et énergies, 201-500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
4 / 5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Like i said before very useful tool to help keep your workers from driving to fast or reckless.

Avantages: its easy to use to locate a truck. I really like the feature where i can get directions to a truck it is such a useful tool.

Inconvénients: i don't like that its so hard for me to pull a report from the data. I just want to be able to pull a spread sheet that will have the information in one place for each truck. like for it to read simple not have to look everywhere for it
For Example
DATE:, Trk #,Engine on:,Stop Time:,Idle Time:,Travel Time:,Distance(mile),Start/End Time,VIOLATIONS
6/1/19- 001 H M H M H M H M 101.1 H M 2 SPEEDING
6/2/19- 001 H M H M H M H M 101.1 H M 2 SPEEDING
6/3/19- 001 H M H M H M H M 101.1 H M 2 SPEEDING
6/4/19- 001 H M H M H M H M 101.1 H M 2 SPEEDING
Because right now i have to read the whole report look minute by minute to get to the end of the report for that information. I think this way would be way easier for me to get & pull the data i need. Plus i have to go through the replay to see if there were any speeding or braking violations with what the speed is with how fast the where going. Looking forward to maybe seeing this happen.

Lire d'autres avis