par Mothernode4.5 / 5 40 avis Écrivez votre avis !
Pour qui ?
Small and mid sized businesses who are looking to integrate an all-in-one CRM Solution for Customers Management, Sales and Marketing.
Notes moyennes40 avis
- Note globale 4.5 / 5
- Facilité d'utilisation 4.5 / 5
- Service client 5 / 5
- Fonctionnalités 4.5 / 5
- Rapport qualité-prix 5 / 5
Informations sur le produit
- À partir de 49,99 $US/mois
- Prix Minimum users required. See plans for details.
- Version gratuite Non
- Version d'essai gratuite Oui
Cloud, SaaS, web
Mobile (iOS natif)
Mobile (Android natif)
Formation en ligne en direct
Support en horaire de bureau
Informations sur l'éditeur
- Fondé en 2009
En savoir plus sur Mothernode CRM
Mothernode is an all-in-one cloud-based CRM solution designed for small and mid-sized businesses across a variety of industry verticals. Mothernode CRM helps companies manage and automate their sales and marketing processes as well as establish a complete business platform to run their businesses on. From tracking and nurturing sales leads to creating quotes and invoices, Mothernode CRM offers a variety of solutions, available in different editions that meet your requirements and budget.
Mothernode CRM - Fonctionnalités
- Accès mobile
- Devis et offres
- Gestion des tâches
- Gestion du territoire
- Intégration des médias sociaux
- Intégration du chat interne
- Intégration du marketing automation
- Lead scoring
- Stockage de documents
- Système de calendrier et de rappel
- e-mail marketing
Avis les plus utiles sur Mothernode CRM
Publié le 16/08/2016
Mothernode - The one solution for all your CRM Needs
Avantages: Using Mothernode is like combining only the best features from the other big software companies into one program and not incorporating the clunky features that do not work. They seamlessly integrate a robust CRM in with their project management, purchasing and production planning module to create a system that can handle orders from prospect to invoice. Mothernode also give the user the ability to quickly track real-time data and generate custom and useful reports that are paramount to running any business. Although the system can do everything Mothernode also built the modules to stand alone to be used the way that bests suites your business. The CRM itself is a very powerful tool that will keep any sales team on track and organized to close more projects. The Mothernode CRM does a superior job of managing contacts and tracking prospects to opportunities to clients. This reduces the need to input the same data multiple times when the projects progress through the system saving time and errors. In my business we are often required to order materials from multiple vendors for one product. The ability to "build" the product from multiple components and issue individual purchase orders to multiple vendors without entering data a second or third time is a huge time saver for us. Overall, our employees are more productive with less errors and generally happy to be using a system that fits their needs so well. To often the value of software is measured in dollars and cents and the employees ease of use is not taken into consideration.
Inconvénients: We would love to see a client facing portal added that could serve as an on-line store or on-line ordering system. The ability to import clients orders directly into Mothernode would further streamline our internal systems as well as the client experience.
Publié le 11/08/2016
Great software and great company!
Avantages: Mothernode is easy to use. We use it to run our entire business. Quotes, Orders, Invoices, Purchase Orders, etc. It keeps things simple. Easy to run reports and find what you are looking for. I really like the flexibility I get working in the cloud so I can work remotely if/when I have to. I also like being able to send invoices to customers through the system and see how many times they've opened them. We can do the same thing with quotes and POs. It makes life easy. Customer service is great and very receptive to some of our ideas and have implemented a lot of our suggestions over the years.
Inconvénients: I like how simple it is to make a PO from line items in the order, but I wish there was a way to automatically add items from 1 PO to multiple orders. It would be nice if we could have a customer portal that would allow our customers to access their invoices, etc.
Publié le 13/08/2016
Mothernode helps us manage our business
Avantages: I like the responsiveness of the Mothernode personnel. They seem to understand our growing business since they are one as well. Also, they seem to be pushing the envelope on innovating and adding features. They are also patient with us as we change our processes and making changes to our program accordingly. Our primary initiative when signing on with Mothernode was to get some web enabled CRM help. Securely managing our customer information, automating our quoting process, helping us all be on the same page with customers with info entered in real time. They have not only done that for us but given us more ERP capabilities as well that helps us manage our work flow. There is still more work on our part to take more advantage processes that could be automated by MN.
Inconvénients: The main thing I dislike is not being large enough to have a full time person on our team that can be more focused on helping us use this tool to its full potential. We are getting there but there's so much it can still do for us.
Publié le 07/09/2016
Great product for those who don't need the expense and complication..
Avantages: Ease of use while maintaining a complete profile of prospects has been key. While other systems touted the ability to capture lots of information, it usually results in requiring the user to manually input extraneous data, which for busy people means they are less likely to utilize the program. With Mothernode, the being able to quickly enter the few necessary fields means our sales people are actively using the program, which leads to better tracking and makes it easier to follow up, and close more sales. While a prospect moves through the funnel, then we can add additional data as needed.
Inconvénients: The only real dislike is with the lead capture forms. While they absolutely work, their design is a bit old and our responsive website requires two different versions of the same form so that users can see a correctly sized form based upon if they are accessing via a phone or a desktop computer. We have multiple different forms, and in multiple languages, so then number of forms can grow exponentially.
Publié le 11/08/2016
Mothernode Runs Our Business
Avantages: One of the best features of Mothernode is the ability to have new staff quickly on-boarded in the system with the plentiful "How To" videos available as well as the fact that the system is very intuitive. Additionally, as an executive administrator in the system, I have access to the performance metrics that make it easy to not only understand how our Account Managers are performing but to also create a clear vision of our business performance, market segments served and ultimately detailed information on the prospects and customers that we target and serve. It's a fantastic operational and managerial tool!
Inconvénients: In comparison to the full on-line system the mobile app could be a little more robust. The system being web based does quickly identify when your ISP is not performing as well as it should. Utilization of the system certainly got more efficient once we were able to upgrade our network to fiber optic.