--- description: Brightpearl : qu'en pensent les utilisateurs ? Lisez les avis clients sur Brightpearl, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Brightpearl - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'e-commerce](/directory/3/ecommerce/software) > [Brightpearl](/software/124180/brightpearl) # Brightpearl Canonical: https://www.capterra.fr/software/124180/brightpearl Page : 1/9\ Suivant: [Page suivante](https://www.capterra.fr/software/124180/brightpearl?page=2) > Brightpearl est une plateforme d'opérations de commerce de détail étroitement intégrée à tous vos canaux de vente. > > Conclusion : 197 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Brightpearl ? Brightpearl est idéal pour les commerces de détail multicanaux vendant des produits finis en magasin, en ligne et via des marchés comme eBay et Amazon qui génèrent des ventes d'un million de dollars ou plus. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 197 Avis | | Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Sage - **Entreprise fondée en**: 1981 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Canada, Danemark, Irlande, Norvège, Nouvelle-Zélande, Royaume-Uni, Suède, États-Unis ## Fonctionnalités - API - Barcode/Ticket Scanning - CRM - Catalog Management - Comptabilité - Comptes clients - Contrôles/Permissions d'accès - Devis - Facturation - Gestion de l'e-commerce - Gestion de la chaîne logistique - Gestion de projets - Gestion des canaux - Gestion des employés - Gestion des expéditions - Gestion des factures - Gestion des flux de travail - Gestion des fournisseurs - Gestion des nouvelles commandes - Gestion des remises - Gestion des renouvellements de commande - Gestion des retours - Gestion des stocks - Gestion des stocks - Gestion des transactions - Gestion financière - Grand livre général - Historique des clients - Intégration de marketplace - Mesure des performances - Modélisation et conception de processus - Opérations d'entreprise intégrées - Outils de collaboration - Panier d'achat - Piste d'audit - Prévision - Prévision de la demande - Rapports et analyses - Rapports et statistiques - Rapprochement bancaire - Real-Time Data - Reporting financier - Suivi de l'inventaire - Suivi des commandes - Suivi des coûts - Suivi des frais - Sécurité des données - Third-Party Integrations - Traitement des commandes - e-mail marketing ... et 14 fonctionnalités supplémentaires ## Intégrations (41 au total) - Adobe Commerce - Authorize.Net Connector - Avalara - BILL Accounts Payable & Receivable - Backbone - BigCommerce - Dotdigital - EKM - EasyPost - FedEx Ship Manager - FreightPOP - Glew - InfoPlus - Klaviyo - Lightspeed Retail ... et 26 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels d'e-commerce](https://www.capterra.fr/directory/3/ecommerce/software) ## Catégories connexes - [Logiciels d'e-commerce](https://www.capterra.fr/directory/3/ecommerce/software) - [Logiciels ERP](https://www.capterra.fr/directory/9/enterprise-resource-planning/software) - [Logiciels de gestion de points de vente](https://www.capterra.fr/directory/20053/retail-management-systems/software) - [Logiciels WMS (Warehouse Management System)](https://www.capterra.fr/directory/30005/warehouse-management/software) - [Logiciels de gestion de stocks](https://www.capterra.fr/directory/30006/inventory-management/software) ## Logiciels similaires 1. [Booqable](https://www.capterra.fr/software/138689/booqable) — 4.8/5 (1172 reviews) 2. [Odoo](https://www.capterra.fr/software/135618/odoo) — 4.2/5 (1312 reviews) 3. [Fishbowl](https://www.capterra.fr/software/123794/fishbowl) — 4.2/5 (1123 reviews) 4. [NetSuite](https://www.capterra.fr/software/135757/netsuite) — 4.2/5 (2046 reviews) 5. [QuickBooks Enterprise](https://www.capterra.fr/software/46497/quickbooks-enterprise) — 4.5/5 (20655 reviews) ## Avis ### "Deputy CEO" — 5.0/5 > **VICKI** | *25 mars 2026* | Vente au détail | Taux de recommandation : 7.0/10 > > **Avantages**: value the partnership and appreciate the team’s dedication and support. Also like the fact that you can take care payments, and there are loads of different plug ins that can be used > > **Inconvénients**: Bugs the error issues can be an issue for our sales and warehouse teams, as it can sometimes take up to 5 minutes for it to come back on > > We’ve been working with Brightpearl for many years, and this year we began implementing their WMS. While the journey hasn’t been without its challenges, \[sensitive content hidden\] has been fantastic—consistently going above and beyond to find solutions that ensure the system works effectively for our business. Our account managers, \[sensitive content hidden\], have also been a pleasure to work with. They are approachable, responsive, and always supportive, making collaboration easy and productive. We have experienced a few issues with system errors recently, but \[sensitive content hidden\] has been proactive in addressing these and is keeping us well informed on progress and improvements. ----- ### "Experienced User Review" — 4.0/5 > **Waverly** | *6 décembre 2025* | Art/artisanat | Taux de recommandation : 3.0/10 > > **Avantages**: Ability to manage / process sales orders from multiple channels. (E-commerce, POS, Phone, Amazon, eBay, etc.) > > **Inconvénients**: Limited flexibility with product costing. No capacity to capture “landed cost” (product cost + FRT + Tariffs + Fees) > > Overall rate a 8/10 over the 9 years we have been on the platform. Would recommend for any multichannel business. ----- ### "Easy to Use, but Room for Improvement" — 3.0/5 > **Taylor** | *16 décembre 2025* | Mode et vêtements | Taux de recommandation : 4.0/10 > > **Avantages**: It's pretty easy to use, overall. It's easy to figure out for a new user, with relatively easy navigation. > > **Inconvénients**: Reporting is hands down the \#1 downfall. Some extremely critical reports are missing that I imagine EVERY single company would need. There should be a way to build your own report, based on all fields available within BP. That HAS to be a possibility, especially with AI these days - should mimic the Shopify reporting tool at baseline. BP is also not great for a company where data management has to be extremely streamlined and uniform. Not conducive to a company growing in size where every single detail matters and accuracy is important. It'd also be helpful to have a customer service/support chat, instead of having to submit a ticket for every small question (which then gets lost in my emails). To have access to a chat, I'd get my answers a lot quicker when I need them answered quickly. Automation rules are also complicated and difficult to figure out a lot of times - requires a lot of trial and error, which can cause problems. > > Again, easy to use so has been an easy transition to using this as our ERP platform. With a lean time with no IT team, it's been a relatively low lift. Working with \[sensitive content hidden\] has been great, and my experience with Arafatul at BSITC has been great as well. ----- ### "Top ERP system" — 5.0/5 > **Rob** | *8 avril 2026* | Mode et vêtements | Taux de recommandation : 10.0/10 > > **Avantages**: easy to use system that is very intuitive to use and really speeds up our internal business processes > > **Inconvénients**: nothing really. the system just works and provides automated ways in which to process orders and ship goods out. > > Top tier ERP system that once live is pretty bomb proof. No down time. Everything works as it should. Automation engine is rock solid and working with partners such as b.solutions means the platform can easily link with other tools. ----- ### "Efficient, Reliable, and Great for Small Businesses" — 5.0/5 > **Monica** | *26 mars 2026* | Fabrication électrique/électronique | Taux de recommandation : 9.0/10 > > **Avantages**: I really appreciate how reliable and secure Brightpearl is. Order management is smooth and well-organized, and staff management is simple and effective. The platform is intuitive and helps keep everything organized, which is perfect for a small business. > > **Inconvénients**: There have been very few minor bugs, but they are quickly resolved. I’d say sometimes the interface can feel a bit overwhelming at first, but it’s easy to get used to. > > Overall, my experience has been very positive. Brightpearl has improved efficiency, made daily operations easier, and comes with excellent customer support. It’s a reliable, scalable solution that supports business growth and I would definitely recommend it to other small businesses. ----- Page : 1/9\ Suivant: [Page suivante](https://www.capterra.fr/software/124180/brightpearl?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/124180/brightpearl) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées