Description de Brightpearl

Brightpearl est une plateforme d'opérations de commerce de détail. Parfaitement intégré à tous vos canaux de vente, Brightpearl regroupe vos commandes, vos traitements, votre gestion des stocks, votre comptabilité, votre reporting et votre planification, mais aussi la gestion des entrepôts, le réapprovisionnement, etc. Conçu spécifiquement pour les commerces de détail, Brightpearl gère de manière fiable les périodes de grande activité, s'intégrant à toutes les technologies dédiées au commerce de détail.

Qui utilise Brightpearl ?

Brightpearl est idéal pour les commerces de détail multicanaux vendant des produits finis en magasin, en ligne et via des marchés comme eBay et Amazon qui génèrent des ventes d'un million de dollars ou plus.

Vidéo de Brightpearl
Brightpearl Logiciel - 1 Brightpearl Logiciel - 2 Brightpearl Logiciel - 3 Brightpearl Logiciel - 4

Vous hésitez à choisir Brightpearl ? Comparez-le à une autre option populaire

Brightpearl

4,4 (151)
Brightpearl
Indisponible dans votre pays
Tarification introuvable
Version gratuite
Version d'essai gratuite
138
18
4,4 (151)
4,2 (151)
4,4 (151)
VS.
À partir de
Types de licence
Fonctionnalités
Intégrations
Facilité d'utilisation
Rapport qualité-prix
Service client
Tarification introuvable
Version gratuite
Version d'essai gratuite
164
145
4,2 (5 743)
4,1 (5 743)
3,9 (5 743)
Pourquoi ce message s'affiche-t-il ?

Alternatives à Brightpearl

Sponsors
Automated Online Banking télécharge les transactions depuis votre banque ou votre carte de crédit directement dans votre entreprise QuickBooks Online. En savoir plus sur Quickbooks Online
NetSuite : numéro un mondial de l’ERP sur le cloud, vous offre la visibilité et le contrôle nécessaires pour prendre vos décisions et vous développer en confiance. En savoir plus sur NetSuite
Ensemble Open Source d'applications commerciales intégrées pour CRM (gestion des relations client), points de vente, sites web, e-commerces, vente, comptabilité, entrepôt, RH, projet et marketing. En savoir plus sur Odoo
Plateforme opérationnelle cloud tout-en-un de niveau entreprise permettant aux acteurs du commerce en ligne de gérer l'ensemble de leurs activités.
Application web conçue pour stocker, créer et modifier des feuilles de calcul et des documents en ligne. Des modèles, des graphiques et des outils de commentaire sont disponibles.
OrderWise delivers fast, powerful and fully integrated ERP & WMS solutions to businesses of all sizes, industries and sectors.
La colonne vertébrale de votre entreprise d'e-commerce
Simplify wholesale / B2B sales with a B2B e-commerce platform. Sell to retailers around the world easily and grow your business.
Optimiser et déclencher des décisions intelligentes aujourd'hui ! Un logiciel de gestion des stocks de pointe qui réduit les erreurs, les erreurs de stock, d'expédition et de rupture de stock.
Multi-lingual online accounting software with secure access for outside accountants for small and medium-sized companies.
QuickBooks Commerce enables you to manage inventory and orders for your multichannel business and keep track of products.
Logiciel de comptabilité de bureau complet, prêt à l'emploi, avec accès cloud et mobile sécurisé, destiné aux petites et moyennes entreprises.
Stitch est une plateforme de gestion des stocks et des commandes conçue pour les marques et les commerces de détail modernes à forte croissance.
Solution de gestion d'e-commerce clé en main, intégrée et personnalisable.
Connecter et optimiser le commerce pour les marques et commerces de détail de grande envergure
Cet outil vous permet de contrôler les activités de vente en ligne en centralisant sur une seule plateforme cloud toutes les commandes réalisées sur les marchés et les sites web.
BPM platform for building and running business applications. Features include compliance, time and event processing, & file archiving.
Cette solution convient aux petites et moyennes entreprises des secteurs de la vente au détail, de la vente en gros, de la fabrication et de la production alimentaire qui doivent gérer des niveaux de stock.
Conçue pour les PME (5 utilisateurs minimum pour 79 $/utilisateur/mois), BizAutomation traite TOUS vos services à partir d'une seule suite cloud professionnelle.
Cin7 assure la gestion des stocks et l'automatisation des commandes et de la production jusqu'à l'entrepôt/3PL (Third-party Logistics) et vers tout canal de vente B2B/B2C utilisé.

Avis sur Brightpearl

Note moyenne

Note globale
4,4
Facilité d'utilisation
4,4
Service client
4,4
Fonctionnalités
4,2
Rapport qualité-prix
4,2

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
52%
4
38%
3
5%
2
3%
1
3%
Stacy
Stacy
Web Development Manager / Web Master / SEO Specialist (É.-U.)
Utilisateur LinkedIn vérifié
Vente en gros, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A Great Small to Medium Size Business All-in-One Solution for Customer Relation Management Tool

5,0 il y a 4 ans

Commentaires : The customer service is truly amazing. [SENSITIVE CONTENT HIDDEN] is definitely a rare breed in the area of marketing referrals. He conducted himself with a great deal of integrity when demo-ing the product for our company.

Avantages :

What features I love about this software are the all-in-one solution that provides the ease of accessing customer information in one place. Instead of bouncing from various tabs attempting to retrieve customer specific details, this software collects all the data into one place.

Inconvénients :

This software may not be the solution for companies who manufacture products. They do not provide this as an option in their inventory management system.

Réponse de l'équipe de Brightpearl

il y a 4 ans

Hi Stacy, Thank you very much for sparing the time to review us. It's great to hear that you love our integrated package. The benefits you describe are a key element of exactly what we designed it to achieve - retail efficiency. We acknowledged that manufacturing wasn't something that we didn't support as well as we could, so we developed our Bill of Materials module which you can find out more about here: https://www.brightpearl.com/integrations-bom/bom-module. Thank you for your kind words about Phil. You echo our own thoughts, and I'll be sure to pass your comments on. Thanks again for taking the time. Tom

James
James
Managing Director (R.-U.)
Utilisateur LinkedIn vérifié
Vente au détail, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

I cannot recommend Brightpearl enough!

5,0 il y a 2 ans

Avantages :

I cannot recommend Brightpearl enough! The software has transformed the way we run our organisation. It provides everything we need to operate our eCommerce business effectively and efficiently. Their innovation/product roadmap caters, certainly in our case, to current trends and requirements. We currently use the system to manage our sales channels of 4 separate B2C Bigcommerce websites, 2 eBay stores, 10 Amazon stores (2 subsidiary businesses with 5 EU Amazon stores each) and manual telephone sales. We have 4 channels brands, which is where Brightpearl brands paperwork and emails differently for each company. It all works as one would expect, orders download and are aggregated ready for picking and shipping, inventory is updated across all sales channels, as sales occur and purchase orders are received, and accounting is updated at each point providing a real-time picture in a myriad of dashboards and reports that can be as detailed as needed. Brightpearl support is also excellent with most cases being resolved in less than 4 hours.

Inconvénients :

I find very little to dislike about the software. It serves all the needs we currently have and know that there are elements such as automation that will prove to be useful at some point in the future.

Réponse de l'équipe de Brightpearl

il y a 2 ans

Hi James, Thank you for you wonderful feedback. It's great to see the huge impact that we've had on your business over the last eight years. Thank you too for your big praise of our Support team, your experience of them is very much in line with their mantra so I'll certainly be sharing your feedback with them as I know they'll appreciate it hugely! Thank you again, Tom (Brightpearl)

Jennifer
System Operator (É.-U.)
Vente au détail, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

BrightPearl Review

5,0 il y a 2 semaines Nouveau

Commentaires : Implementation was super easy. Reporting wasn't overly complicated but you could still drill down to what was needed.

Avantages :

Super easy to use. Nothing was over complicated

Inconvénients :

As your company grows so does their price tag

Jessica
Customer Service Manager (É.-U.)
Cosmétiques, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Support is very slow

3,0 le mois dernier Nouveau

Commentaires : I like the services they provide but again, their team is very slow to find solutions when something happen to go wrong with their system.

Avantages :

I like that it is very easy to navigate and the ability to centralize all inventory from multiple warehouses and vendors is critical.

Inconvénients :

Their support is very slow to get an actual solution. Recently I had to provide examples with every single about the issue we were encountering almost as if I were doing the job for them. The longest they left me without a single update about the issue was 5 days and for the answer to be very simple and could have been resolved immediately if the correct person was in touch with us to begin with. Another solution to this would have just been to provide your team with this knowledge so that the problem would have not grown to what it is.

nick
owner (É.-U.)
Vente au détail, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

A work in progress

4,0 il y a 2 ans

Commentaires : Finally, we have been assigned our TAM, [SENSITIVE CONTENT HIDDEN]. We had a 30-minute phone call scheduled to go through some issues that end up lasting almost 2 hours. During that call, he brought in other resources to help us understand where our issues are and areas of the software we need to keep an eye on. We have a lot of work ahead of us to get our account back on track, but we finally have someone to guide us on how to fix and prevent the issues.

Avantages :

Brightpearl is the only software on the market that has truly combined all technology necessities of e-commerce into 1 platform. That includes ERP, CRM, automation, connectors for platforms and other like Shipstation, inventory management like Demand Planner

Inconvénients :

The drawback for us and our situation is that when you combine all of the systems into 1 it can be pretty complicated. The reason this is a con is that Brightpearl doesn't have partnerships with 3rd parties that make a living off of implementation and customer success. Instead, Brightpearl manages 100% of the process. Our first 5 months have not been great because we are not proficient at utilizing the software. When we've asked for help they have been simply telling it is a you problem, not the software, but no guidance on what we should be doing. Instead, we just learn to live with the issue because we have nowhere else to go for help since no partners exist. We are supposed to have a TAM, technical account manager, for the first year, but we only had one for the first 3 weeks.

Réponse de l'équipe de Brightpearl

il y a 2 ans

Hi Nick, Thank you for your review. We always appreciate feedback from our customers. We acknowledge that keeping our success, support, and implementation teams in house isn't something that is commonplace in the market, but control over the quality of our support services and is very important to us hence we don't out-source them. Similarly the value for money that our customers receive from our fixed-price implementation, and all inclusive online training and support services isn't something that we would wish to limit. I'm sorry that you don't feel we've supported you sufficiently until recently though. We will look into this internally and see what happened. However in the meantime it's great that you've touched base with your Technical Account Manager. I have no doubt that with him in your corner, your issues will be swiftly behind you. Tom (Brightpearl)