Therap

Qui utilise Therap ?

Organismes de petite taille offrant la prise en charge des personnes ayant une déficience intellectuelle. Également utilisé par les organismes gouvernementaux étatiques et régionaux responsables de la surveillance.

Description de Therap

Solution web complète pour les fournisseurs de prise en charge des personnes affectées d'une déficience intellectuelle (I/DD).

Informations sur Therap

Therap Services

http://www.therapservices.net

Fondé en 2003

Prix de Therap

Therap n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

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Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

Therap - Fonctionnalités

Avis sur Therap

Afficher 5 avis sur 8

Note globale
4,4/5
Facilité d'utilisation
3,8/5
Service client
4,6/5
Fonctionnalités
4,1/5
Rapport qualité-prix
4,3/5
Karen S.
Finanacial Manager
Psychologie, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 15/10/2019

"Therap has been an excellent EHR"

Commentaires: Therap was our choice for a mandated EHR, but we are realizing the benefit of having real time data available for the individuals we serve. The product will definitely streamline billing procedures once the initial setup is complete.

Avantages: The user interface is friendly and self explanatory. Loading is initial information into the system is facilitated through the use of excel for importing.

Inconvénients: There is quite a bit of set-up involved, but worth the effort. User privileging can be somewhat confusing .

  • Provenance de l'utilisateur 
  • Publié le 15/10/2019
Utilisateur vérifié
Application Support Analyst
Services à la personne et aux familles, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    3/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 02/05/2018

"Therap is a user friendly platform that allows for service providers to do a mutlitude of tasks."

Avantages: The system is easy to use - for the most part. A user who is documenting services they have provided will find it easy to use as well as documenting notes.
For those users who have more in depth permissions and access, I have found that the system is easy to use with proper training and guidelines. Often times users are able to navigate the different functions by being provided step-by-step guides on the task.

Inconvénients: While Therap is always open to feedback and enhancement ideas it does take them time to implement an enhancement they have agreed to. Additionally, when feedback is provided the responses from the company are generic and could easily be automated. Another con would be that the platform does not allow for the acknowledgment of hab plans.

  • Provenance de l'utilisateur 
  • Publié le 02/05/2018
Abby S.
Assistant Director
Psychologie, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 20/11/2018

"Therap - Have used product for 2+ years now"

Commentaires: Therap overall is a VERY helpful product when working in a human services field. It lumps an incredible amount of service features into one program and streamlines documentation, health tracking, event reporting, etc. Their customer service department has worked with our agency extensively and always seems readily available to troubleshoot and problem solve.

Avantages: I work for a company that launched Therap as electronic documentation to replace paper logs. On the front end, it was HARD to roll this product out to a team of more than 1200+ employees. However, once staff and management are comfortable with Therap, is has MANY functional uses that have been irreplaceable, and it'd feel impossible to consider going back to paper. Some of the best features that I personally find most helpful as a member of management are: - being able to immediately access all health records, documentation entries, and vital signs in the event of an emergency and needing to reference such forms
- being able to see if and when staff modified any documentation entries
- seeing WHERE staff logged in from to complete documentation
- being able to readily contact all staff via the Therap email system at any time
- being readily available TO BE CONTACTED at any time via the email system

Inconvénients: Therap has extensive electronic systems that are just difficult to navigate on the front end. It took a substantial amount of time (meaning at least a couple of months) for our employees to feel comfortable with using this product. It is more difficult to train new employees to use this, and even harder to train employees who are older and less familiar with electronically based documentation systems. Additionally, occasionally there are unpredicted downtimes from the program where we are unable to utilize the system.

  • Provenance de l'utilisateur 
  • Publié le 20/11/2018
Deserea F.
Community Living Specialist
Hôpitaux et soins de santé, 10 001+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 07/05/2020

"Easy and Great"

Avantages: This software is so easy to use and amazing. I use this daily at work this is the program we use. Everything is so organized.

Inconvénients: I wish that the program would automatically save things after you type them. I hate losing all my documentation and having to type it all over again.

  • Provenance de l'utilisateur 
  • Publié le 07/05/2020
Robert N.
Director of Operations
Services à la personne et aux familles, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 05/08/2019

"Therap - one stop for EHR in Human Services arena!"

Avantages: We use this software daily for all of our electronic health documentation software. It serves us well as a service that improves efficiencies across the board. It has improved quality of care, managed risk, and compliance as well as reducing operating costs.

Inconvénients: The cost of additional modules along the way, some of these can be pricey and commitments made before long term evaluation can be made. We suggest extensive research before settling.

  • Provenance de l'utilisateur 
  • Publié le 05/08/2019