--- description: Claritysoft CRM : qu'en pensent les utilisateurs ? Lisez les avis clients sur Claritysoft CRM, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Claritysoft CRM - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/2/customer-relationship-management/software) > [Claritysoft CRM](/software/123868/claritysoft-crm) # Claritysoft CRM Canonical: https://www.capterra.fr/software/123868/claritysoft-crm Page : 1/11\ Suivant: [Page suivante](https://www.capterra.fr/software/123868/claritysoft-crm?page=2) > Puissante. Intuitif. Personnalisable. Le CRM de Claritysoft est conçu pour être facile à utiliser, sans sacrifier l'efficacité et les fonctionnalités. > > Conclusion : 255 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Claritysoft CRM ? Le CRM de Claritysoft propose la puissance, la facilité et l'accessibilité nécessaires pour aider les petites, moyennes et grandes entreprises. La flexibilité et la personnalisation facile permettent également d'aider les entreprises dans la plupart des secteurs d'activité. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 255 Avis | | Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Claritysoft - **Pays**: Dublin, É.-U. - **Entreprise fondée en**: 2010 ## Contexte commercial - **Prix à partir de**: 29,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Analyse prédictive - Automatisation du marketing - Base de données de clients - CRM - Champs personnalisables - Communication multicanal - Devis - Distribution de leads - Fonctions pour secteur de l'assurance - Gestion des activités commerciales - Gestion des calendriers - Gestion des campagnes - Gestion des contacts - Gestion des e-mails - Gestion des flux de travail - Gestion des leads - Gestion des opportunités - Gestion des pipelines - Gestion des tickets de support - Gestion des tâches - Gestion du pipeline de ventes - Génération de leads - Importation et exportation de données - Lead nurturing - Mesure des performances - Outils de collaboration - Planification des rendez-vous - Portail libre-service - Prévision - Qualification de leads - Rapports de ventes - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Routage automatisé - Saisie de leads - Segmentation - Segmentation de leads - Stockage de documents - Suivi des interactions - Système de calendrier et de rappel - Sécurité des données - Tableau de bord d'activités - Third-Party Integrations - e-mail marketing ## Intégrations (6 au total) - Gmail - Google Calendar - Microsoft 365 - Microsoft Outlook - QuickBooks Online Advanced - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels CRM](https://www.capterra.fr/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels CRM](https://www.capterra.fr/directory/2/customer-relationship-management/software) - [Logiciels de SFA (Sales Force Automation)](https://www.capterra.fr/directory/12/sales-force-automation/software) - [Logiciels de gestion des leads](https://www.capterra.fr/directory/30017/lead-management/software) - [Logiciels de service client](https://www.capterra.fr/directory/22/customer-service/software) - [Logiciels helpdesk](https://www.capterra.fr/directory/30008/help-desk/software) ## Logiciels similaires 1. [HubSpot CRM](https://www.capterra.fr/software/152373/hubspot-crm) — 4.5/5 (4485 reviews) 2. [Zoho CRM](https://www.capterra.fr/software/155928/zoho-crm) — 4.3/5 (6996 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.fr/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.fr/software/61368/salesforce) — 4.4/5 (18808 reviews) 5. [Dynamics 365](https://www.capterra.fr/software/157279/dynamics-365) — 4.4/5 (5853 reviews) ## Avis ### "You get what you put in\!" — 5.0/5 > **Mandi** | *9 juillet 2026* | Services environnementaux | Taux de recommandation : 9.0/10 > > **Avantages**: I love how easy it is to use Claritysoft and keep all my contact information in one place. If anyone is away from the office all critical information can be found. > > **Inconvénients**: I have not found anything I do not like about Claritysoft. It was a great tool for small businesses to keep all your information in one place. > > I use Claritysoft daily and love how simple it is to navigate and enter new information. Plus, I do not have to bother any coworkers while they are away from the office. All I have to do is look in our system. ----- ### "Claritysoft CRM: Simple, Efficient Record Keeping" — 4.0/5 > **Jessica** | *4 mars 2026* | Gestion de l'enseignement | Taux de recommandation : 8.0/10 > > **Avantages**: Claritysoft CRM is beyond satisfactory when it comes to client database management and general workflow automation. With features like Global Search and customizable Filters, it's easy to search for specific information and receive relevant results. Lead management is also simplified with an option to fill out fields denoting Lead Sources and first Point of Contact, making it easy to track which sources generate the greatest lead volume. Sales and accounting management are also made easy, with sub-tabs under each Project specifically for Accounting info about the client, ie Payroll Item, Service Item, etc. > > **Inconvénients**: Learning how to navigate Claritysoft can be somewhat counterintuitive, as locating the information you want in the fewest clicks possible takes some experimenting and refining. For example, while you can save emails to clients' accounts with the handy Claritysoft email extension, these emails are saved either to the Client's Project or the Client's Account, but not necessarily both. Similarly, attachments are added separately to Projects and Accounts with no easy means of attaching to both simultaneously or from the same page. > > Claritysoft CRM has a pleasing, uncluttered user interface, and is a simple, efficient client resource management tool for businesses interested in keeping detailed client records that are updated regularly. While I have some quibbles about site navigability, and have had minor issues with different users being unable to access needed information, I am overall glad we migrated to Claritysoft because it is relatively simple to use, customizable, and has a range of information viewing options that can be adjusted based on business needs. ----- ### "Good value for the money; lacking in other areas specific to our business" — 3.0/5 > **Luanne** | *5 mars 2026* | Construction | Taux de recommandation : 6.0/10 > > **Avantages**: It's a good value for the money, fairly intuitive to use and is customizable to our business. Customer support is very responsive. > > **Inconvénients**: The integration with QuickBooks was never great (but it existed) and now that integration is not longer even supported. It's also geared towards tracking "people" as leads and Opportunities, but we track Construction Projects at Radius Track, so although we make it work in the Opportunity module with customization, it's not idea especially when it comes to reporting and KPIs. Some users find information search to be a little lackluster. Not a huge fan of the Lead module (it duplicates existing contacts). > > It's been a good experience and gets the job done, but it's not great and "loved by all". Also Engage is difficult and buggy when it comes to formatting for our Marketing campaigns. ----- ### "Clarity Soft is pretty good as a CRM for tutoring purposes." — 4.0/5 > **Henry** | *12 juin 2026* | Gestion de l'enseignement | Taux de recommandation : 7.0/10 > > **Avantages**: I find it pretty straightforward to use and the information is generally well organized for what I do. > > **Inconvénients**: It can be a bit tedious to update information that is repetitive and stays the same between weeks, especially when meetings are at the same time each week with the same billing rate, etc. > > Claritysoft is pretty useful in organizing information about clients, but there is definitely a learning curve to be able to get the most out of the software. ----- ### "Great Product\!" — 5.0/5 > **Britany** | *3 mars 2026* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: I absolutely love both the customer service and the product itself. From start to finish, the experience has been smooth, professional, and genuinely enjoyable. The team was responsive, helpful, and makes sure everything was handled quickly and correctly. On top of that, the product has exceeded expectations in both quality and performance. It’s clear that a lot of care goes into both the service and what’s being delivered. Highly impressed all around\! > > **Inconvénients**: Overall, we’ve had a positive experience, but I do wish there were more customization options available for the product. Having additional flexibility to tailor certain features, settings, or design elements to better fit our specific needs would make it even more valuable for our use case. Greater customization would allow us to align the product more closely with our workflows and preferences, and ultimately maximize its impact for our team. > > It has been a great experience overall. The customer service team is truly wonderful—responsive, knowledgeable, and quick to step in whenever assistance is needed. On the rare occasion that the information isn’t readily available in the knowledgebase, they are fast to respond and ensure we get exactly what we need. It’s clear they are committed to providing timely and effective support, which makes a big difference in our overall experience. ----- Page : 1/11\ Suivant: [Page suivante](https://www.capterra.fr/software/123868/claritysoft-crm?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/123868/claritysoft-crm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées