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The Applicant Manager
Description de The Applicant Manager
The Applicant Manager (TAM) aide les professionnels à prendre de bonnes décisions concernant le recrutement en rationalisant les processus de publication d'offres, de sélection et d'intégration pour votre équipe et les nouveaux employés. L'éditeur propose certaines des fonctionnalités de suivi des candidatures les plus polyvalentes du marché à moindre coût, afin que vous puissiez vous concentrer sur la recherche et le recrutement des candidats les plus qualifiés. TAM s'occupe des préparatifs à votre place.
Qui utilise The Applicant Manager ?
Gouvernements, sous-traitants publics, ingénierie, OFCCP, EEO, bâtiment, fabrication, logistique, organismes à but non lucratif, voyage, hôtellerie, industrie, marketing, technologies, entreprises multi-services, éducation.
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The Applicant Manager
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Logiciels de recrutement
Avantages :
Logiciels répondant exactement en matière de suivi des candidats
Inconvénients :
Honnêtement je recommande ce logiciel pour sa fonctionnalité
TAM is great! Very intuitive ATS with a smooth implementation.
Commentaires : My main objective was to find an ATS that was easy for my hiring managers and executives to use. I have had not one single complaint from any of my users about implementing this tool. To a user, they all love it. Having worked with some of the more complicated and expensive tools on the market, I was very pleased to see how TAM integrated with my hiring processes
Avantages :
The Forms feature that TAM uses is without a doubt the coolest features I have ever seen in an ATS. Managers and Executives normally roll their eyes when HR tells them that they have to learn a new tool in order to hire candidates. TAM solved this by putting the majority of Manager and Executive interaction in simple, interactive forms that are emailed to users. They don’t even have to log into the tool to complete approvals and reviews. Let me repeat that: Users do NOT have to log into the ATS to approve a requisition, approve a hire, or submit interview feedback. They get a simple email with check boxes or drop-down items (you get to pick which). This feature has completely avoided the normal issues with integrating a new system; my managers love it. Developing my approval flows (for both requisitions and candidates) was easy to develop. My support representative had great suggestions and walked me through setting them up. They were also ready and willing to help me create workflows and approval flows for special cases. Nobody at TAM tried to get me to put any round pegs in any square holes. TAM allows me to create event triggers that simplify most activity in the ATS. When I click the ‘thumbs up’ button, an email is automatically generated forwarding the candidate profile to the hiring manager for review. The email automatically includes the position title and the applicant name. And just as importantly, the email comes from me, vice a ‘no-reply’ email address. Any ‘event’ in TAM can be tied to a trigger to send an email. These features can be created and maintained by MY team; I don’t have to contact TAM support to change a workflow step. Service and Support. I can’t say enough about the service that Caroline provided to us both during and after our implementation. TAM gave me a comprehensive checklist of information that they needed prior to all of our meetings. They also gave me access to explore the system on my own and discover some features. I very much appreciated the fact that they were flexible and let the training sessions develop organically. I receive exactly the same level of attention from Caroline now (a month after go-live) that I received before we paid for our bill, if not more attention. The support team has also very patient with me doing the bull-in-a-china-shop thing with the ATS and cleaned up all the messes that I made during training and implementation. Technical support: When one of my users made a suggestion that next workflow steps be revealed when a user hovered over a thumb-up icon, Caroline and tech team thought it was a great suggestion and implemented it within 24 hours. They've been fast and transparent with all of my requests. My 2nd favorite thing about TAM was the price. Compared to some of the other tools I have worked with in the past, TAM is a bargain. It’s definitely not the tool for a staffing agency to use but from a Corporate Recruiting point of view, it’s amazing.
Inconvénients :
I wish that I could click on the Positions from my dashboard and link to the job instead of having to go to the Positions Table to accomplish that.
TAM is one of the cheapest month to month plans, while still being able to customize and automate the hiring process.
Commentaires :
All in all, TAM is a good application tracking system. It's a lot better than hiring by email, and using excel files. They do have quite a bit of con, BUT it is one of the most advanced application tracking systems for a user.
If you're mostly interested in keeping all of your applicants in one place, and easily posting jobs, TAM is a great option
Avantages :
-I like the Staff, has been amazing, she has helped me understand quite a bit about the software, and shes even offered several great suggestions, to make my workflow easier. I like that each user is assigned one designated go-to person. -I like the filtering features. You can view all candidates, and simply type what you want to see in each column. Other systems weren't as easy to filter out unwanted information. -I like the fact they have the desktop tab. Being able to see a graph of all your candidates, and where they stand is very helpful. -I like that it is very easy to copy jobs. No more retyping, or copying and pasting several jobs. You can create a new position and use an old job to edit. -If you have jobs that you are consistently looking for candidates for, the re-post feature is extremely helpful. TAM offers on every position an option to re-post the add every X amount of days (min, 30 days) So you don't have to remember to re-post every month! -I like that you can pick and chose the positions you would like to receive email notifications for. -I like that you can export any data that you have in the candidate table (the reporting maybe limited for certain needs, but any data you use by searching applicants or filtering applicants, you can easily export into excel. Therefore making tons more reports) -I like the fact they are integrated with several other software so you can gather more information on the candidate all while staying linked to their profile (ex. background checks, Drug tests, reference checks, skill assessments) -I like that you can easily add a candidate, or upload a resume
Inconvénients :
-I don't like the implementation fee. I'm quite a self learner. Although I was showed a few things, and answered a few questions. I'm not sure if its price is worth that. I set up everything during my trial run. Support walked me through all of her phases of training, yet everything I had already completed. -I don't like that the color schemes on the graphs. Its all shades of blue, so when you have several workflow steps, its hard to decipher which step it is or what position it is. -I don't like how they have the feature to post a job to multi locations in the one job position, but some job boards will only pull the first location. So its not TAM's fault. It's a cool concept and descent feature, if only it worked. -During implementation they also said TAM is google calendar supported. BUT I have to share my google calendar to be public in order for it to sync. -The application is NOT completely customize able. They have pick and chose options. If you want to customize it and make changes, they have another fee. -For DOT information, drivers are required to enter 10 years of work history. but TAM only has a spot for 6 entries for work history (tech team is working on this)
Réponse de l'équipe de Top Echelon
il y a 7 ans
Jessica, thank you so much for your thoughtful review. We particularly appreciate your feedback on our implementation fee. You are definitely a strong self-starter and did a ton of less-guided work, once we had your system set up, but our tech team’s extensive work in getting your system customized and ready for that work is the same regardless of user skill, and dictates part of our implementation fee. More importantly, we are strongly committed to the idea that your subscription to TAM will be your only ongoing cost, so we structure our implementation fee to include not just system configuration, careers/jobs page creation, but also data import (if needed), software updates, 3-4 hours of initial training, regular support check-ins, and lifetime training for refreshers and new admins, as well as lifetime service and support to you and your users. Where others might have smaller or no implementation fees, they often charge extra fees for some or all of the above. Again, we greatly appreciate the time and effort you took to provide your thorough feedback, so above all else, thank you for your feedback and for being a TAM client! -Caroline
Decent system if you don't have to track recruiter productivity
Avantages :
It's a fairly easy to use system, it tracks applicants, works excellently with Bamboo, and offers great on boarding tools.
Inconvénients :
It's kinda of expensive depending on which package you choose, it also doesn't offer any sort of tool to figure out which recruiters on your team are the most productive.
Réponse de l'équipe de Top Echelon
il y a 6 ans
Hi Ericka, Thanks so much for taking the time to submit a review. We don't have any clients associated with Aflac, and no users matching your name, so we think you might be writing about a different ATS. TAM has different billing options to fit almost any budget, and robust reporting options showing data "by Recruiter" as well as by Department, Location, and others, so you can easily see your Recruiters' productivity. If you are using TAM, please reach out to your account rep ASAP so we can check in on your account. If you're not using TAM, and the cost and reporting options of your current ATS aren't meeting your needs, TAM can most likely help, so please give us a call soon! - The Team at TAM
Great starter ATS
Commentaires : Great starter ATS system. We did not have anything in place before this system and it has helped streamline our process.
Avantages :
Great starter ATS system. Easy to use. visually appealing Quick set up Collects all info in 1 place.
Inconvénients :
Pay per user Missing a bunch functions. They could, in theory, be available but because we have a limited budget we only pay for 1 user they are not. Not the best customer service. Does not work on all browswers
Réponse de l'équipe de Top Echelon
il y a 6 ans
Thanks so much for taking the time to submit a review! We've had a hard time reaching you for your regular support check-ins, so we're bummed, but not too surprised to see some misunderstandings here. First, TAM is a full-featured ATS and every client (single users to multi-national organizations) has access to all of TAM's functions, regardless of the number of users. Can we meet up some time soon to review the features you're having trouble finding? The fact that you've found our customer service lacking is particularly surprising to us - in fact, it's what many users love most about TAM! We reach out proactively at least yearly and strive to resolve all customer issues promptly and completely. I don't see any open tickets for you or other recent issues; is there a particular incident where we fell short in assisting you? Finally, we're very proud that TAM works equally well in all major browsers (Chrome, Firefox, Edge, Safari, Internet Explorer), but we find that corporate network settings can sometimes hinder functionality in one browser or another. Have you talked to your IT team about whitelisting our domain? We're very glad that you find TAM easy to use and that it has helped you streamline your hiring process, but we're committed to showing you that TAM is a full-featured, fully functional ATS with a beyond-stellar support team. Let's set up some follow-up meetings to show you what we mean!
Best Applicant Tracking Software for Small Company
Commentaires : After researching multiple ATS systems and sitting through many demos I once again (this is my second time implementing TAM with a company) selected TAM for our recruiting and applicant tracking needs.
Avantages :
Customized emails Great support team Constant upgrades Ongoing training Direct push to job boards
Inconvénients :
This product is only for recruiting and applicant tracking. No onboarding, training tracking, or HRIS capabilities - which I did not need at this time.
Réponse de l'équipe de Top Echelon
il y a 7 ans
Tia, thank you so much for taking the time to provide this excellent feedback! It’s one of our favorite things when we have users return to TAM when they’ve found a new job. It’s happening all the time now, and we love getting some of our favorite users back when they’ve left a job at a client company. One thing I wanted to make sure to alert you to, is that we do indeed provide support for onboarding! We are integrated with an online signing platform that allows you to send documents and track signing progress from within TAM, and to receive completed copies back in your applicant’s profiles. It’s a finer point, but you could also use TAM to track training progress by adding those steps to your workflows. As you correctly noted, we’re not an all-in-one solution, and we never intend to be. In those cases, inclusiveness tends to degrade the efficacy and/or utility of one or more pieces of a product. We believe it is better, we’re glad you agree, that it is better to work hard to be the best at one thing, and in doing so to earn the trust and loyalty of our clients. Most of all, I want to thank you again for taking the time to provide this valuable feedback, and for being a TAM client (again)! Please give me a shout some time soon if you’d like to see a demo of our onboarding integration. - Caroline
The Best of TAM
Commentaires : I have worked with a few different Applicant Tracking systems and none have been this easy to use. From the ease of application to friendly and prompt customer service, this is by far my favorite system to use.
Avantages :
I appreciate the customization available to me if I need it. It is also rare these days to have a service provider take your input and suggestions and put it to fruition. Another one of my favorite pieces is the regular webinars. I like learning how other companies use this software as it's given us some great ideas.
Inconvénients :
Now that we've used this software for a few years, our requisition list is getting rather long. When I am looking for a certain position to copy from, it'd be great to have more search features to pull the one I want.
TAM is a recruiting lifesaver!
Avantages :
I love TAM's ability to track emails to and from candidates/recruiters within their application profile. It allows for anyone who's part of the hiring team to see where they left off which is extremely helpful if someone was out sick. The automatic job postings to 5-6 job boards is incredible helpful as well. Our account managers were extremely helpful and always quick to respond. I'm also in love with the onboarding packet you can add.
Inconvénients :
The UX design of the email thread could be more appealing, the onboarding feature where candidates fill out forms has been glitchy/hard to work with from time to time. I wished it could automatically populate certain things.
Réponse de l'équipe de Top Echelon
il y a 6 ans
James - thanks so much for your thorough review - we appreciate your feedback! I'd love to hear more about what differences you'd like to see in TAM's email system. Your team has made great use of TAM's extra features, like onboarding. I know we've already made some improvements to those processes based on your feedback - are there other specific improvements you have in mind? The onboarding tool does have the ability to auto-populate a great number of fields prior to signing - which ones of these have been missing for you? Let's try to connect soon to review all of the above!
TAM Fan!
Avantages :
We're a small company and TAM checked all the boxes for us at a very reasonable rate. It is easy to use, the knowledge base is very helpful, and when we need something more, the customer service is instantaneous! There is no waiting for help. TAM has made our lives so much easier, especially as an Affirmative Action company with the tracking requirements we have. We've appreciated that when we have a suggestion, it is taken seriously and often times we see the system upgraded with those suggestions included. The system seems very nimble and the TAM staff highly responsive and a pleasure to work with. We don't use all the features, but those we do are easy and intuitive.
Inconvénients :
No complaints whatsoever, but looking forward to being able to text/track conversations with candidates in the future!
Réponse de l'équipe de Top Echelon
il y a 6 ans
Michele - Thank you so much for your enthusiastic and thorough review! We've very much enjoyed having you as a client, and we look forward to a long partnership ahead! Cheers!
Good applicant tracking software, a bit of learning curve
Commentaires : The Applicant Manager has really streamlined our internship application process. Being an internship program, we're structured a bit differently than many businesses that might use The Applicant Manager, but it does the trick and has been received well by students and community partners. Some of the extra features cost more, so be sure to verify which features are included with the package you purchase while evaluating your businesses' needs.
Avantages :
Once we had our account set up, it has been great to be able to track all of our internship applicants in one place. Support from our customer support consultant, [SENSITIVE CONTENT HIDDEN], has been very good.
Inconvénients :
It isn't the most user friendly interface and there is a bit of a learning curve (with training from a representative from The Applicant Manager). It seems a bit dated. When we were in the process of putting our application 'live' on our website, one of the features we had been told was included was removed from our account without notification. While we eventually resolved the issue with lots of calls to Customer Service, it caused a delay in implementation and was very disappointing.
Great HR Tool
Commentaires : As the one to upload job and send out it is very easy and fast to post a job. I like the tracking and ability to search is easy too. Just getting the managers to use the tool is the problem.
Avantages :
This software makes it easy to track applicants and if managers will give you notes to follow it makes the job easy and fast. The key here is that the managers have to use the note screen and it would be good if they could change the status on applicants as far as if they do not fit qualifications.
Inconvénients :
Need users to get involved in the status of employees. So that the user can update that information and we can send out a notice faster to those that are not as qualified as others and will not be interviewing.
TAM makes recruiting easier
Commentaires : Keeping track of applicants
Avantages :
TAM is very user-friendly. It enables me to keep track of applicants, communicate with consistent messages as well as customize those messages.
Inconvénients :
Speed can be slow at times. I need to refresh the page periodically to get it to load.
Review
Commentaires : Pretty satisfied, the customer support has been really helpful.
Avantages :
It is really user friendly and pretty simple to navigate
Inconvénients :
I do wish we could have more control over the documents sent through TAM for onboarding, and have the ability to personalize some of the documents more, like the Offer letter. I also wish it could connect to our Payroll system to automatically add them into out HRIS System.
TAM has been a life saver!
Commentaires : When we first started using TAM, I believe we had 7 full time positions to fill which I was having little to no success in finding applicants, let alone qualified applicants. With TAM I have been able to not only fill those positions with quality employees, but I am also able to keep any potential qualified applicants on file. The convenience and benefits that TAM has brought to our company have been invaluable!
Avantages :
I love how you can customize pretty much everything in the program to vet out the applicants we are looking for. With setting up each position and their pre-screening forms, it has saved a tremendous amount of time during the whole hiring process. I also love how the careers page setup through TAM mimics our brand on our website. The workflow is also extremely beneficial in making sure I am going through the proper steps in the correct order of the hiring process.
Inconvénients :
I have not found anything negative about the software.
We love using TAM
Avantages :
From the moment we first connected with the TAM team, I knew that this was the ATS for us! It has been easy to use, and has been a total lifesaver! We've been able to completely change the way we source applicants, and our rep's attention to detail and ability to anticipate our needs as a client were what initially struck us. She just gets it! We're a medium sized business that is growing, and this was the perfect solution for modernizing our systems. The entire TAM team's extreme customer service and quick response time are what we love about TAM. Applicants are easy to find, and information is right at my fingertips. No more misplaced resumes, or partial information! I've learned so much in working with this ATS.
Inconvénients :
Nothing I dislike- per se, though I would love to improve the reporting capabilities, and other smaller items that are specific to how we use TAM within my organization.
Easy to Implement, Efficient to Use, Effective!
Avantages :
TAM was not just the best value for the price (it is truly an affordable solution that should not be overlooked) it was easy to implement and made our recruitment process much more efficient and entire HR Team more effective as a result. The TAM team has amazing customer service, with immediate response to questions. The organization is so nimble that they can modify on the go to meet customer concerns or requests. The periodic "TAM Talks" outlining improvements directly from that client feedback are very helpful and all new version roll-outs are totally seamless without any additional cost.
Inconvénients :
Nothing - the product is easy to use and the support is matchless. They've gone above and beyond for us as we converted from an entirely manual process and were flexible enough to allow us to maintain certain manual controls.
Great Organization Tool
Avantages :
I love it! It has improved our hiring system tremendously! It's one of the most easiest and functional Applicant Tracking Systems I have used. Very user friendly, and the staff is responsive should you have any questions.
Inconvénients :
Not much, I have been using TAM for a few months now, and at first there was some getting used to, but overall, I thoroughly enjoy logging in everyday!
Great solution for non-profit on a budget
Avantages :
Helped us organize our applicants for dozens of positions and allowed us to track metrics we previously weren't able to capture.
Inconvénients :
The source tracking doesn't really capture true data. The report indicates most of our applicants came to us from our website, because that is where they have to go to apply.
Réponse de l'équipe de Top Echelon
il y a 8 ans
Erin, Thank you so much for your review. TAM traces the web site an applicant comes from when they apply for a position. If they come from a job board, a social media site, your company careers page, or an email link, TAM tracks this and enters it as the source. After reading your review, we ran the Source Statistics Report and can see that about 1/3 of your applicants are coming from your website, 1/3 are coming from employee referrals and 1/3 are coming from Indeed. This is different than the source statistics that we usually see from other clients. From what we can see, it looks like Emmaus Homes has a great brand presence in the community. Congratulations!
Great product + great price!
Avantages :
I'm really glad I picked The Applicant Manager over all the other systems I looked at. It's a great value. The interface just makes sense - I was able to get things up and running in minutes. The best part though is the customer service The Applicant Manager offers. Knowledgeable, helpful advice is what I always get. If they are having a technical problem like server or connectivity issues, they contact me and explain to me what's going on. Transparency is very important to me, and they live up to that. Finally, they are always adding features that help us out.
Inconvénients :
They haven't let me down at all during my experience.
Controller
Avantages :
The reposting of jobs, connecting to social media websites is okay. Connecting with other recruiters.
Inconvénients :
Not easy to email candidates or clients. Not easy to send emails to other recruiters or see what each person is doing inside the ATS.
Our first product so it was hard to change our internal culture, but TAM has trained and retrained and supported my users and helped them adopt it.
Commentaires : We have already added the onboarding upgrade for those offices that have successfully learned to make use of TAM.
Avantages :
Has to be customer support and the way they will deal directly with my end users. We don't have a lot of real savvy users, and TAM has helped them adopt and understand.
Inconvénients :
Nothing struck me as bad about the product. The job boards themselves are hard to make an impact on.
Great Product for small to mid-size company recruiting
Avantages :
Very service oriented. User friendly and intuitive to use. Not so many bells and whistles that one doesn't use anyway, so the software allows one to recruit how one wants to recruit.
Inconvénients :
I'm not sure how "Scalable" the software is. Primarily because everywhere I've used it, I've had a recruiting function of just a few people, and typically it was a part of a generalist role.
Functionality and Customer Service Rolled into One
Avantages :
It's cloud-based and allows easy access to all candidate information from anywhere. I also like the simplicity and ease of use for managers; it's very intuitive. It provides a central storage for all documents/emails linked to job opening and candidates. The ROI has been great; the monthly fee more than offsets our previous annual cost of individual postings on multiple job boards. The vendor is extremely responsive to customer needs. We are able to customize recruiting documents such as regrets letters, pre-screening forms, applications, and emails to candidates. It links excellently with social networking sites.
Inconvénients :
That we didn't discover TAM before posting for multiple positions. The cost of TAM was less than the cost spent on multiple job postings during a peak hiring period.
TAM has it all
Commentaires : All of the staff I interacted with at TAM were knowledgeable, friendly and quick to respond.
Avantages :
Level of configurability is high but still seems easy, the user interface is simple and logical, multiple resume uploading options, price is competitive, self-service options are extensive and intuitive, completely mobile responsive, integrated with free job boards, all fields are searchable, knock out questions that are customizable for each position help recruiters improve efficiency.
Inconvénients :
No outlook integration button, which means emails must originate in TAM in order to be associated with the candidate's record.
Commentaires : As the new HR Director for The Downs at Albuquerque, I inherited an antiquated hiring system with paper applications being the standard! I had not seen paper apps in a decade! With a huge job fair coming up in weeks that would more than double our staff, I knew I had to get busy finding a better way! I spoke to others who were significantly more expensive and who could not get the system up and running in time for our job fair. And then I spoke with Edna, from TAM. What a Godsend! The affordable cost, the quick start up, and the support was phenomenal from day one! We were able to post over 20 openings and build an applicant database of over 2400 candidates in less than 2 weeks! Best of all, our managers love how easy it is to use and wouldn't dream of going back to paper applications! I wholeheartedly recommend TAM to anyone needing a solid, easy to use system that is affordable with lots of friendly support!