YouTrack

YouTrack helps keep projects on track

Commentaires : The business I work for uses YouTrack effectively to track problems and projects to keep people on task and aware of what their responsibilities are at any given time.

Avantages :

The thing I like most about YouTrack is that it gives users great tools to stay on track with projects. For example, a user can identify a bug in our processing software and create a ticket. IT can then triage the ticket and assign it to the correct developer to begin the process of investigating the bug and fixing it. That developer can post on the ticket asking for more information or indicating that it's ready for QA testing, etc. Every step along the way is catalogued for future reference.

Inconvénients :

I dislike that users (not the IT people, the lay person) cannot edit their own tickets after submitting without IT enabling the option.

A great bug tracker

Avantages :

Can be integrated with VCS repos (such as Github or Gitlab) A lot of custom fields and options to customize issue tracking experience Great customer support from Jetbrains

Inconvénients :

UI a bit minimalistic (it can be a pro for users who like a minimalistic look, but personally I don't like minimal UIs. I prefer more detailed ones)

Comprehensive Project Management Suite

Commentaires : We love YouTrack now. We can't run our work without it. It has become the main concern for the team to solve issues and work on new tasks reported by the stakeholders.

Avantages :

YouTrack offers the complete flexibility to do things that are out of the box like adding custom scripts to apply conditions to move a task or to integrate the whole software to a local attendance system using the APIs. If a user is highly enabled and equipped with customizing the features of YouTrack, almost anything can be done in aspects of project management. We have been using YouTrack for over 6 months and everybody has become used to it and happy with it because it has solved a big bunch of problems including the communication constraint.

Inconvénients :

YouTrack should be more user-friendly. In order to become a happy user, one needs to use it for at least a month to understand the environment and do basic stuff like creating projects, boards, or reports. It would not be wrong if I call it intimidating but believe me, it's worth it. The complexity of usage pays off once YouTrack is practiced enough with consistency.

Holds great promise , allows you to stay on top of things, but leaves a few things wanting

Commentaires : Perfect for small teams to be used primarily for bug tracking, and sprint planning. Easy to setup and use without having to jump through any hoops.
The interface and the whole system is rather intuitive which comes in handy especially for companies where teams work on multiple projects at the same time and more often than not each is tied with another project in one way or another. Comes with plenty of integrations so one can customize as needed.
Everybody at our company loves this product.

Avantages :

compared to the various bug tracking softwares, this one is super simple, and easy to set up and get going. The interface is intuitive and helps keep sprints clean and organized. Performance is good as long as the setup has been done properly, else you will experience lags. Best for small teams which don't want to deal with the complexities of using JIRA. Pricing is based on storage so that is really very helpful. you can do custom queries to search for bugs, and my team uses it every day during the agile meetings. It comes in really handy.

Inconvénients :

Not cons per say but 1. Features keep changing under your legs. For example, the option to search by `Assigned to me` has altogether disappeared from the main menu. Now you have to specially navigate to find that tag. 2. The url is rather long: mycompanyname.myjetbrains.youtrack.com 3. Comment boxes under tickets look rather medieval.

Probably the best tool for task tracking

Commentaires : Very nice experience I would definitely suggest it especially to a team that likes to tinker with their tools in order to make them tailored to their needs

Avantages :

I like the possibility to customize heavily this product. I've been working also on its workflow functionality which I've found very useful and complete. Also the docs are great and exhaustive which is a huge pro often overlooked.

Inconvénients :

I really wanted to add custom styling to our kanban board in order to change the colour of the cards from green to red based on their due date but I had no way to do it with the youtrack provided functions so I had to inject a custom script. Would be nice to have this feature!