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Description de WizeHive

Zengine by WizeHive est une solution flexible pour les organismes de subventionnement. Elle fournit des solutions de cycle de vie complet, des flux de travail sur mesure, des expériences attrayantes et des tableaux de bord d'analyse d'impact et de reporting inestimables. Découvrez comment elle optimise certaines des missions les plus héroïques au monde, y compris celles des fondations, associations, entreprises et universités de premier plan.

Qui utilise WizeHive ?

WizeHive est la plateforme complète de gestion du cycle de vie des subventions privilégiée par un nombre croissant de fondations, d'organismes à but non lucratif, d'associations, d'universités, de sociétés et d'autres organisations.

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WizeHive

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur WizeHive

Note moyenne

Note globale
4,8
Facilité d'utilisation
4,5
Service client
4,9
Fonctionnalités
4,6
Rapport qualité-prix
4,7

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
82%
4
17%
3
1%
2
1%
Debra
Debra
Executive Assistant (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great experience working with Wizehive - knowledgeable, supportive assistance, product easy to use!

5,0 il y a 6 ans

Avantages :

It makes sense - it's easy to use and easy to learn! It has helped me take a time-consuming project (collecting scholarship applications) and simplify the process. Wizehive also comes with a knowledgeable staff, who is very helpful and walks me through the application and review processes. For me, learning a new software program can be daunting, but the software was easy to learn, and the online support allowed me to see and talk through each learning step. It gave me the confidence I needed to make the most effective use of this product for our Foundation scholarship program. In fact, when the Membership Department saw how Wizehive worked for our Foundation scholarship program, they decided they wanted to use it for their student competitions, and their competitions include video clips! This software is very versatile, easy to use, and adaptable to the many situations.

Inconvénients :

I really do not have any cons about this software. I enjoy working with it; it has met our needs.

Daniel
Associate Director (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Great customer service and fast setup

5,0 il y a 4 mois

Commentaires : This product has significantly reduced the administrative time we spend on grantmaking. We have more than earned back the cost of the license in time saved.

Avantages :

We had a last-minute need for an online granting process and needed an affordable tool where we could get everything running quickly with minimal input from our end. Even though their development times are typically longer, they were willing to adapt to our timeline and still delivered the forms a week earlier! Throughout the entire process, their support team has been amazing--always available, always happy to help and incredibly fast to turn things around. We hardly had to do any of the development ourselves, despite this being a last-minute request. As a small team with limited spare capacity, this was a lifesaver in being able to keep to our grantmaking timeline.

Inconvénients :

While the functionalities are enough for most organizations' granting needs, there are a few customization options, such as greater flexibility with repeating questions, which we would have liked. However, the support team helped us find acceptable workarounds.

Jessica
Chief Operations Officer (É.-U.)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Best Development Team

5,0 le mois dernier Nouveau

Avantages :

Their response time is second to none. We have had the best team work with us through each of our projects, producing a product for us that was beyond our expectations. Any roadblock we ran into was swiftly resolved.

Inconvénients :

I don't have anything negative to report, as everything we use it for exceeds expectations.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Not worth the money

3,0 il y a 5 ans

Commentaires : Overall, this system is not user friendly. I find myself spending so much time going through their help center documents. When I don't find a solution to my problem, I have no choice but to contact customer service which is a headache. It takes them about 24 hours to reply to urgent matters and most of the time they provide a complicated solution which they assume we would know how to do. We pay thousands of dollars every year not to have 24/7 customer service or for WizeHive not to make better improvements to the system. The only major change that they have done this year was redesigning the login page.

Avantages :

It does the basics that every other platform does. The application from the applicant side and review portals are easy to use.

Inconvénients :

-There's no support provided via phone unless you email them first and schedule a meeting (which takes a few days for urgent matters). -Emails usually end up in spam folders. -You can't duplicate applications or move them to the next year's cycle which is frustrating if you've deferred an applicant. -The letter generator plugin is not the greatest. You can't insert certain information which means you will probably have to do write the letters manually. -Recreating all the forms for each year -Submitted and incomplete (unsubmitted) applications are all saved in one place. -The system does not automatically email applicants about the final decision. You will have to do this manually via your own email. -The survey form has very limited functions. -Applications that are submitted but do not have transcripts and letters of recommendations show up as completed on the back-end. You will have to go through every submitted application to make sure they have completed 100% of your requirements. This again takes a lot of time to go through if you have a lot of applicants. These are just some of the things the system is unable to do.

Jennifer
Scholarship Manager, Digital Specialist (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

My Zengine Experience with WizeHive

5,0 il y a 3 mois

Commentaires : It has been wonderful. I've launched my share of platforms in my career and this was as well-planned, structured, and executed as any of the best I've experienced.

Avantages :

I like everything about WizeHive, but hands down the cherry on top was our implementation lead, [sensitive content hidden]. Maybe all the leads are exactly the same -- I hope so, for the sake of everyone else -- but the success of our platform and launch is credited to the team leader. I cannot say enough good things about his intelligence to build, troubleshoot, test, reconfigure, and train me all while thinking of our needs, what we would need next, and what I didn't yet know. His technical talent is matched by his patience and priority of wanting our foundation and me to be set up for success from start to finish. I got that impression also in my calls with [sensitive content hidden]; instead of giving me bullet points of all things WizeHive, he asked questions about what we had, what we needed, what we wanted, and what we saw as our future needs. [sensitive content hidden] seems to be on that same wagon and I am thrilled to have the support system for this product.

Inconvénients :

I can't really think of anything I would consider a con. I would have liked to know more going in, but our foundation's timeline did not allow -- we were coming up on our next scholarship cycle and there was no time to waste -- but having training modules is very helpful. I refer back to them and hope they keep coming.