Azalea Health
Description de Azalea Health
Des services d'infogérance et des solutions technologiques de soins de santé entièrement intégrées pour les cabinets de toutes tailles et la plupart des spécialités médicales. Comprend des dossiers médicaux partagés, la gestion de cabinet médical, les prescriptions électroniques, des services d'interopérabilité, des dossiers médicaux personnels, un portail patient, la télémédecine, la plateforme mobile Azalea M intégrée à Apple HealthKit, ainsi que des services de gestion des cycles de revenus et des performances.
Qui utilise Azalea Health ?
Centre de soins et hôpitaux en milieu rural ; cabinets comptant plus de trois médecins (soins primaires et la plupart des spécialités médicales) ; hôpitaux de proximité ; centres de chirurgie ambulatoire ; cliniques de consultations externes ; télémédecine.
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Utilisateur vérifié
EHR that Actually Has Functions for Multiple Areas of Healthcare
Commentaires : We don't use the RCM, but the ability of Azalea to do different things from order sets, to eMARs, to simple visit notes is helpful and allows for a more seamless process in the workplace.
Avantages :
Unlike most EHRs, this one has features that come in use across the different healthcare areas. Built for hospital systems with satellite offices, it has ambulatory options and inpatient hospital options, which integrate demographic information between both options.
Inconvénients :
It costs a bit more than other software, but it's beyond worth it. There are a few things that I'm sure they will continue to upgrade in the future, like information flow between hospital and ambulatory systems.
Karen
Alternatives envisagées :
Azalea Health Review
Commentaires : Azalea has been a huge asset to our practice. Occasionally we are approached by other companies but they can't offer anything that Azalea doesn't already have.
Avantages :
I like that Azalea Health is quick to respond to issues or enhancement requests and that they have an excellent RCM team. The software is easy to navigate and works well for our Pediatrics office.
Inconvénients :
The plug in for prescribing has some repetitive clicks. I also widh it would pull in basic infofrom the patients profile, like weight.
Deb
Frustrating system much of the time with no answers, fixes and angry patients.
Commentaires : MIPS is almost impossible to do with the reports available. Wish there was more flexibility in what info you want when running reports. Some reports aren't fully inclusive. I was running a report for females over 35, and had alot of patients that just didn't show up on the list. Many measures aren't available through Azalea so you are limited on your choices.. We managed to get through MIPS by going throiugh a 3rd party company and entering much of the information one patient at a time.
Avantages :
EMR and EHR are in 1 program which we didn't have before. We attended the Azalea annual seminar last year and the people employed by Azalea are very friendly. Small group, so you know names of those you work with, but can be a downfall because people are often gone on vacation/training/ working from home etc. and hard to get answers timely.
Inconvénients :
We were with SimplifyMD prior, and we loved some of the features that are no longer available.Billing errors frustrate our patients and you can count on angry calls and visits from our wonderful patients after invoices go out. Patients are billed for the full balance before insurance has finished processing. Sometimes, not always, but don't know what to expect. Medicaid patients receiving bills, which should NEVER happen. If 1 thing is denied on insurance, they rebill the ENTIRE thing, even the ones that were approved. Never seen things done this way. Then it gets sloppy with insurance denials on things that were already paid. Hard to tell what is what. Don't understand why they can't seperate the 1 line item?? 2 yr old recoups, not to mention, 100s of recoups in general! I could go on. I have someone that teaches coding and billing reviewing the mess we have right now.
amanda
Alternatives envisagées :
Reivew of Azalea
Commentaires : Good Customer Service. Software has been running slow for a few months.
Avantages :
Ease of use, more options for billing.
Inconvénients :
Slowness of the software, reports are not customizable as I would like.
Leslie
Ease of Azalea
Commentaires : Overall experience was very impressed how easy it is to learn and use.
Avantages :
Intergration went smoothly. Training was made easy and completed in a week
Inconvénients :
Transition of charts from GreenWay to Azaela is a mess and hard to locate information
