Qui utilise 7shifts ?
7shifts est conçu spécifiquement pour les restaurateurs, les gestionnaires et les employés cherchant à optimiser leurs plannings, rationaliser les communications et améliorer leur efficacité. 7shifts simplifie la vie des restaurants.
Description de 7shifts
7shifts permet aux restaurants de toutes tailles de réduire les coûts liés au personnel, de maintenir le personnel en poste et de respecter les lois du travail grâce à des outils robustes de planification, de communication, de conformité et d'engagement. Avec 7shifts, les gestionnaires peuvent économiser 5 heures par semaine sur la planification, minimiser les problèmes liés aux appels et SMS en rationalisant les communications, gérer le personnel en déplacement avec des applications mobiles gratuites et réduire les coûts liés au personnel de 3 % en intégrant leur système de caisse. Rejoignez plus de 250 000 professionnels de la restauration qui utilisent 7shifts pour simplifier leur activité. Commencez votre version d'essai gratuite !
Informations sur 7shifts
Fondé en 2010
Prix de 7shifts
7shifts est disponible à partir de 0,01 $US/mois. 7shifts est disponible en version gratuite et propose un essai gratuit. Voir plus d'informations concernant le prix de 7shifts ci-dessous.
7shifts - Fonctionnalités
Avis sur 7shifts
Afficher 5 avis sur 420
Publié le 05/09/2019
Helpful and Easy to Use
Commentaires: Overall, it's easy and convenient to use and cheaper than some of the similar apps.
Avantages: You can work from the website or from the app which is convenient if you're bouncing between locations. On the website, I can preset shift times for faster scheduling. You can set multiple roles which is beneficial for staff that do multiple things. You can assign an hourly to each role as well, so you can see an approximation of your labor for the week.
Inconvénients: Unfortunately, the preset shift times do not translate over to the app so you do have to manually do it which takes a little more time. Although I have my preference set to get push notifications for almost all the app features, they don't always come through.
Réponse de l'éditeur
envoyé par 7shifts le 06/09/2019
Thanks for the review Jayelynn! We appreciate your feedback and love hearing that 7shifts can help you keep your schedules straight from anywhere. I've passed along your request regarding preset shifts on the app to our mobile development team for further consideration. Thank you!
Publié le 26/11/2019
Commentaires: I wish all companies had a team like 7 Shifts! Such a joy to work with. They love their job and are not just a sales department. Their support and development teams are just as good as their front line sales because they can really believe in their product and deliver what they are promising. First class!
We can maximize profit by scheduling exactly where needed with forecasting
We can create a schedule in minutes verses an hour
We can eliminate scheduling employees on requested days off or outside of their availability
Employees can update availability, time off without bothering management
Employees find a replacement for their shift after schedule is posted instead of bothering management
Managers can monitor labor in real time on phone app dashboard report
We use the 'engage' report as a positive way to eliminate attendance issues (late, no show, sick, change schedule, etc)
Employees can access by phone or computer
Employees can provide immediate shift feedback at end of shift
Managers can distribute hours and tasks evenly and monitor
Managers love the communication notification. One memo can be distributed to all or certain department to inform of last minute specials or even announce an employees birthday
Inconvénients: To be honest, my list has dwindled of items I like least because everytime I bring a negative aspect to customer support, the development team calls and gathers information, then they begin programming and redesigning to improve their product for everyone. My only issue is waiting for them to make the awesome labor dashboard available for lower levels so managers can use it to train team leads without programming them to be in the 'management' category just to get the actual real time labor on their phone.
Réponse de l'éditeur
envoyé par 7shifts le 02/12/2019
Amazing! Thanks for the review Leslie. We are grateful for your feedback and it has made our team's day to hear from every department at 7shifts is pulling together to provide more value to you and your business. It's feedback like this that reminds us why labor management is vitally important to operators like yourself and we look forward to providing you and your team even more value in the future.
Publié le 21/01/2020
7shifts is a lifesaver and a headache preventer
Commentaires: So easy to use, and check in on. There clock in and clock out feature (7Punches) is incredible, and works flawlessly and seamlessly. I would be willing to say that 7Shifts not only saves me time, but at least 2 hours of work per week, which would only be more with a larger organization. Thank you 7shifts!
Avantages: I like how I can interact with my staff through the software and it makes scheudle creation a breeze for organizations of any size. The ability for my staff to book time off through the software is incredible. No more paper schedules. Not to mention customer service is incredible!! They always respond to requests within mere minutes and I've never encountered a problem they couldn't help me with!
Inconvénients: There are absolutely no cons. I will never have a need for any other scheduling software again.
Réponse de l'éditeur
envoyé par 7shifts le 22/01/2020
Thanks for the review Mitchell! We are SO happy to hear that 7shifts has positively impacted your business in such a big way. We love hearing how specific behaviours have changed, as well as the time and money you're saving. Keep up the great work!
Publié le 30/10/2019
A Huge Lifesaver for Our 250-Seat Restaurant
Commentaires: I really love the 7shifts people. They are passionate about what they're doing, super engaged with customers and always working to make us happy. They are a tech company that is really keeping the customer's needs in mind and working to make our lives better/easier. At this point I couldn't fathom losing the 7shifts toolkit at Prairie Dog Brewing.
Avantages: 7shifts is really geared toward restaurant shift/labour management and communications, whereas so many of the other scheduling softwares out there try to fit the general case and don't handle the high-paced, dynamic nature of restaurant staffing nearly as well. From our perspective, 7shifts literally cuts down 5-10 hours a week of admin time, while also providing us a convenient, central location for communication with staff, basic HR data, etc. We use the free 7punches app to track time punches, which also has some nifty features that help us manage labour costs and keep better tabs on things like lateness. What I'm most excited about now is 7shifts' built-in "Optimal Labor" tool, which combined with our POS sales integration, provides me with HOURLY forecasts for my sales on given upcoming week, then tells me how many servers, bartenders, etc it thinks I should have on based on my sales, labour targets and past scheduling. It's not perfect, but its hugely helpful and lightyears ahead of what we were doing in the past, taking only a fraction of the time. 7shifts is a tech company that really gets restaurants and what we need, I eagerly anticipate every update to the software. I'm a techno-geek at heart, with my own tech industry experience, and by working with the 7shifts people and products, I immediately see a really healthy, creative tech culture at the company, which are poised to keep moving at a phenomenal pace and quality of output.
Inconvénients: I wish we could get the Machine Learning auto-scheduler feature at "The Works" package level, even as a priced add-on. Currently the only way to get it is to sign up for a massively more expensive package that is really designed for franchise chains with many locations to handle. We have just one location, but really want the auto-scheduler (it's absolutely brilliant). I love the 7shifts web API and use it for quite a lot of our own software, but the documentation is really incomplete/out of date and I have to do a lot of reverse engineering either from their website or by making educated guesses. I can imagine that this might cause some friction or limit the abilities of third parties to integrate with 7shifts. Third party integrations have not been as robust or full-featured as I'd hoped, at least the TouchBistro/7shifts integration, but I think that's more due to the other side of the integration than the 7shifts people.
Réponse de l'éditeur
envoyé par 7shifts le 04/11/2019
Wow! Thanks so much for this amazing, detailed review Gerad. Our entire team really values your feedback and are thrilled to have the opportunity to work with you and your staff every day. We are working tirelessly to ensure that we are THE best labor management solutions for restaurants, so validation from our amazing users like yourself really drives home that we are on the right path. Also, thanks so much for the feedback on our Auto-Scheduler we are actively working on providing this functionality to more users like yourself and look forward to showing you what we are working on soon. Cheers!
Publié le 06/11/2019
7Shifts and More?
Commentaires: The team loved 7shifts since it was so user friendly and easy to access from PC or mobile. Unfortunately, forecasting is obviously a big issue when it comes to scheduling so we moved on.
Avantages: I liked the messaging platform it had for teams. I enjoyed the ease of seeing team member roles. I liked the ease of seeing the daily line up of teams in different departments. I enjoyed being able to flag attendance within the app and reports generated from that.
Inconvénients: I did not like third party app integrations that users would be automatically opted into. Forecasting was a bit clunky also unfortunately.
Réponse de l'éditeur
envoyé par 7shifts le 06/11/2019
Hi there, thanks for the review. We appreciate your feedback and really appreciate you sharing with us what you liked, and what you did not like about 7shifts.
In regards to sales/labor forecasting, this is something we are always looking to improve so we appreciate your candor. We strive to provide all of our customers with at least 95% accuracy in forecasting, so if this was something we have not lived up to we want to make it right and work with you to improve your experience. Please reach out to our team any time and we would be happy to help!
On that note, we just released our new Optimal Labor tool which provides hourly sales forecasts which are even more intuitive and transparent. The goal here is to provide managers and operators a visual representation of their labor needs to help them more easily hit their targets with solid forecasts: https://support.7shifts.com/article/310-optimal-labor-tool